NÜ Tulum

4.4

405 Reviews

MXN500 and over

Mexican

Make a reservation

2 people

Nov 23, 2024

7:00 PM

Booked 4 times today

Innovative
Great for creative cocktails
Romantic

*We will be temporarily closed to recharge and prepare for the season, but we will be back in October!
NÜ, inspired by the Mayan word 'Nuhuk,' embodies our restaurant's philosophy of community, nature, and culinary arts.
Join us at our captivating candlelit jungle restaurant and experience Tulum's vibrant flavors.
Led by our passionate chef, we create sustainable culinary journeys with locally sourced ingredients and bespoke cocktails. These creatively prepared dishes have earned NÜ recognition as one of the top five restaurants in the Riviera Maya by Travel + Leisure and the Michelin Guide.
NÜ Tulum invites you to indulge in an enchanting dining experience that celebrates flavor and eco-consciousness.

Additional information

Dining style
Casual Elegant
Price
MXN500 and over
Cuisines
Mexican, Caribbean, Grill
Hours of operation
Dinner Mon, Wed–Sun 6:00 pm–10:30 pm Bar Mon, Wed–Sun 6:00 pm–10:30 pm
Phone number
984 134 3954
Website
http://www.nutulum.com/
Payment options
AMEX, Mastercard, Visa
Dress code
Smart Casual

Location
Carretera Tulum Bocapaila KM 8.7, Tulum, ROO 77780
Neighborhood
Tulum
Parking details
Hotel Parking
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, Wine

What 405 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.4

4.4 based on recent ratings

4.3Food
4.3Service
4.5Ambience
3.9Value

Noise • Moderate

405 Reviews

S
Siobhan
Washington DC
3 reviews
vip
2.0
3 reviews
Dined on November 11, 2024
1. Overall 2
2. Food 3
3. Service 4
4. Ambience 4
Lovely space but the food was just so-so and overpriced. Service was very fast and friendly. Even the cocktails were unimpressive. If you’re staying in the area and have a lot of money to burn, it’s fine, but not worth driving to (although they did have valet in case you are coming by car).
NÜ TulumResponded on November 13, 2024
Dear Siobhan, Thank you very much for your feedback. We’re glad you enjoyed our ambiance and the warmth of our service, and we’re sorry to hear that your culinary experience fell short of expectations. At NÜ, we’re dedicated to using the finest quality ingredients to provide a fresh and memorable dining experience, and your comments are invaluable in helping us to continue enhancing what we offer. We’d love the opportunity to welcome you back and create a new experience that leaves a lasting impression. Please don’t hesitate to reach out if you decide to visit us again—we’d be happy to make any special arrangements to ensure an exceptional meal. Warm regards, The NÜ Team
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C
Codi
Philadelphia
4 reviews
vip
5.0
4 reviews
Dined on November 5, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We went with a group of 6 for a birthday dinner! It was fantastic. We had the mezcal/passionfruit cocktail which was awesome (and some wine). Service was great-he helped guide us to ordering the perfect amount of food, and not over doing it. For 6 people we had 4 apps and 5 entrees, and that was exactly right. He gave honest and enthusiastic service and answered all of our questions. The hamachi crudo, kampachi ceviche, short rib with tortilla entree, and rib eye were standouts, but everything was delicious and beautifully presented! Thank you so much! Updated to add- this was our first meal for our 5 day trip, and it was by FAR the best meal and service of the vacation!! Can’t wait to come back.
NÜ TulumResponded on November 12, 2024
Dear Codi, thank you very much for taking the time to provide us with your feedback following your last stay at NÜ Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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OT
OpenTable Diner
Richmond
1 review
5.0
1 review
Dined on June 24, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
We loved our dinner at NÜ, the food was delicious & the staff was very fun & friendly to make sure we had a great time! Highly recommend!
NÜ TulumResponded on June 26, 2024
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at NÜ Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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OT
OpenTable Diner
Atlanta Metro
1 review
vip
5.0
1 review
Dined on June 24, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Delicious dinner & outstanding service! Definitely recommend-
NÜ TulumResponded on June 26, 2024
Dear guest, thank you very much for taking the time to provide us with your feedback following your last stay at NÜ Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
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OT
OpenTable Diner
Los Angeles
4 reviews
vip
2.0
4 reviews
Dined on June 22, 2024
1. Overall 2
2. Food 2
3. Service 3
4. Ambience 4
It was not what the Michelin guide says. gambas under cooked. carrot under cooked, mushrooms were soggy, maybe had an off night. We were disappointed.
NÜ TulumResponded on June 27, 2024
Dear Guest, Thank you for your feedback about your recent experience at NÜ. We regret that it did not meet your expectations. Our menu is curated with locally sourced and fresh ingredients of the highest quality. It is disheartening to hear that some elements of your meal did not meet our usual standards. Your feedback has been noted and will be addressed with our culinary team to prevent such situations in the future. We assure you that we hold ourselves to the highest standards and strive to provide a memorable culinary journey. We apologize for falling short during your visit. We would love the opportunity to welcome you back to NÜ. Sincerely, NÜ Team
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OT
OpenTable Diner
San Francisco
1 review
2.0
1 review
Dined on June 21, 2024
1. Overall 2
2. Food 1
3. Service 3
4. Ambience 3
Nice ambiance but they are touting sustainability with a menu that is riddled with Meat, Seafood and Dairy. And when you ask them to remove the dairy elements that is not possible!
NÜ TulumResponded on October 4, 2024
Dear, Thank you for your feedback and for appreciating the ambiance at NÜ Tulum. We regret that your experience with our menu did not align with your expectations regarding sustainability and dietary flexibility. While we strive to source high-quality ingredients, including seafood and meat, we also understand the importance of accommodating dietary preferences. We apologize if the removal of dairy elements was not possible during your visit and will review this with our team to ensure more flexibility in the future. We appreciate your insights and hope to welcome you again soon. Warm regards, NÜ Tulum Team
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r
richard
New York City
51 reviews
4.0
51 reviews
Dined on June 16, 2024
1. Overall 4
2. Food 3
3. Service 5
4. Ambience 4
Lovely restaurant on the hotel strip. More “novelle” than ethnic Yucatan. Beautiful presentation but food not unusual.
NÜ TulumResponded on June 17, 2024
Dear Richard, we really appreciate that you took the time to write this review, and we are so glad that you enjoyed your time with us! I will make sure to pass on your comments to the team, this will make them proud and keep them motivated to provide genuine attention. It would be a pleasure to see you next time!
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CB
CarliB
Miami
8 reviews
vip
2.0
8 reviews
Dined on June 11, 2024
1. Overall 2
2. Food 3
3. Service 1
4. Ambience 4
The terrible service made for a very unpleasant experience. The food was fresh but very under seasoned.
NÜ TulumResponded on June 18, 2024
Dear Carli, Thank you for your feedback on your recent visit to NÜ. We regret that it did not meet your expectations. Our menu uses locally sourced, high-quality ingredients, and we have noted your comments on seasoning for our culinary team. We are also sorry to hear about the service you received. We strive for attentive and warm service for all guests, and we regret that your experience was unsatisfactory. Your comments have been shared with our team to prevent future occurrences. We hope to welcome you back to NÜ to provide an experience that reflects our commitment to excellence and personalized service. Sincerely, The NÜ Team
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OT
OpenTable Diner
Mexico City
1 review
1.0
1 review
Dined on May 31, 2024
1. Overall 1
2. Food 1
3. Service 1
4. Ambience 1
Fue una de mis peores experiencias, era mi XV aniversario reserve desde hace 15 dias y el día de la cena, me enviaron un mensaje para confirmar, llegando a la cena, me recibieron el auto, me pasaron a la mesa y ya sentado me dijeron que no tenían internet, ni cobro con tarjeta, es decir solo efectivo, desconozco el motivo solo que PUDIERON AVISARME ANTES
NÜ TulumResponded on June 6, 2024
Estimada, Lamentamos profundamente su reciente experiencia en NÜ durante una ocasión tan significativa. Apreciamos que haya elegido nuestro restaurante y lamentamos cualquier inconveniente. En NÜ, nos enorgullecemos de ofrecer un servicio impecable. La falta de notificación sobre la situación de nuestros sistemas de pago es inaceptable y entendemos su frustración. Queremos aclarar que esto se debió a un corte de internet que afectó a toda la zona. Estamos tomando medidas para evitar que esto ocurra nuevamente y mejorando los protocolos de comunicación para que nuestros clientes estén informados con antelación. Nos encantaría recibirle nuevamente en NÜ para que disfrute de una cena a la altura de sus expectativas. Atentamente, El equipo de NÜ
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OT
OpenTable Diner
Dallas
3 reviews
5.0
3 reviews
Dined on May 11, 2024
1. Overall 5
2. Food 5
3. Service 5
4. Ambience 5
Fantastic food and drinks that are at a similar quality to ARCA
NÜ TulumResponded on May 16, 2024
Dear guest, thank you very much for taking the time to provide us with your feedback following your last dinner at NÜ Tulum. It's an honor for us to receive such beautiful comments and we are delighted to know that you had a wonderful stay with us. The whole team looks forward to welcoming you back soon, warm regards.
Is this helpful?

FAQs

NÜ Tulum is rated 4.4 stars by 405 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

Nov 23, 2024

7:00 PM

Booked 4 times today

Carretera Tulum Bocapaila KM 8.7, Tulum, ROO 77780

Additional information

Neighborhood
Tulum
Hours of operation
Dinner Mon, Wed–Sun 6:00 pm–10:30 pm Bar Mon, Wed–Sun 6:00 pm–10:30 pm
Price
MXN500 and over
Cuisines
Mexican, Caribbean, Grill
Dining style
Casual Elegant
Dress code
Smart Casual
Parking details
Hotel Parking
Payment options
AMEX, Mastercard, Visa
Additional
Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Options, Outdoor Smoking Area, Patio/Outdoor Dining, Wine

Website
http://www.nutulum.com/
Phone number
984 134 3954

NÜ Tulum

Make a reservation

Additional information

Menu

What 405 people are saying

Overall ratings and reviews

FAQs

How is NÜ Tulum restaurant rated?

Is NÜ Tulum currently accepting reservations?

Make a reservation

Additional information