Nicoletta - Playa del Carmen

Review summary

1. M

   Michael

   New Orleans

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Nice place and very lively. Not sure about the choice of music for an Italian restaurant but it was ok. Service was very good, lots of attention. Sadly had to send both main courses back as they were cold and they had run out of my first choice but these things can happen All in all it’s a nice restaurant great service but maybe a bit overpriced
   

   Is this helpful?

2. C

   Carlos Gustavo

   Unspecified

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Es la segunda vez que voy a Nicoletta y como siempre todo muy rico !!! La atención excelente ! La chica que nos atendió muy amable y la hostess igual . Fue una agradable experiencia ! Fui a celebrar mi cumple y hasta pastelito me llevaron ! Aunque faltó la música de fondo que extrañé !
   

   Is this helpful?

3. F

   Fredy Orlando

   Cancun

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Suficiente pero no sobresaliente, tanto en comida como en servicio
   

   Is this helpful?

4. A

   Alison

   New York City

   1 review

   4.0

   1 review

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   Nice ambiance, staff was really nice, but the food was ok.
   

   Is this helpful?

5. d

   dennis

   Indiana

   4 reviews

   5.0

   4 reviews

   Dined on February 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Got off to a rough start with our waitress and the language barrier. My fault not hers. After that I have nothing but high praise. Service was attentive but not overbearing. The food was spectacular. I highly recommend Nicolette.
   

   Is this helpful?

6. e

   eduardo

   VIP

   Chicago

   1 review

   3.0

   1 review

   Dined on February 3, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 3

   Todo estuvo bien, solo que al pedir la cuenta incluyeron bebidas que no se habían pedido ni tampoco nos la sirvieron.
   

   Nicoletta - Playa del CarmenResponded on February 4, 2025

   ¡Hola! Lamentamos no haber cumplido tus estándares, trabajaremos en todos los aspectos para brindarte a ti y nuestros demás invitados el mejor servicio posible.
   

   Is this helpful?

7. A

   Alexandre

   Washington DC

   1 review

   5.0

   1 review

   Dined on February 2, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Très bon restaurant, avec bonne ambiance. Service au top. 
   

   Nicoletta - Playa del CarmenResponded on February 4, 2025

   Thank you for making us your top choice! We are thrilled to hear that you enjoyed and appreciate your recommendation. Next time you visit us, we'll be happy to surprise you with more delicacies at Nicoletta's. See you soon!
   

   Is this helpful?

8. G

   Guillemet

   Cancun

   3 reviews

   5.0

   3 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Parfait !! Une pizza comme nous adorons !!! Seul petit bémol le dessert l’info tiramisus est beaucoup trop gros cela devrait être précisé dans le menu que c’est pour plusieurs personnes
   

   Nicoletta - Playa del CarmenResponded on February 4, 2025

   Thank you for making us your top choice! We are thrilled to hear that you enjoyed and appreciate your recommendation. Next time you visit us, we'll be happy to surprise you with more delicacies at Nicoletta's. See you soon!
   

   Is this helpful?

9. J

   Judith

   Guadalajara

   2 reviews

   5.0

   2 reviews

   Dined on January 31, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Muy buen servicio y atención por parte del personal.
   

   Nicoletta - Playa del CarmenResponded on February 4, 2025

   ¡Hola! Nos alegra saber que tu experiencia en Nicoletta fue tan positiva. Estamos deseando recibirte nuevamente para ofrecerte otra experiencia inolvidable. ¡Esperamos verte pronto y gracias por tu apoyo!
   

   Is this helpful?

10. T

    Trina

    VIP

    San Francisco

    20 reviews

    3.0

    20 reviews

    Dined on January 24, 2025

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 3

    We come here every year for my husbands birthday. We were disappointed that the service was quite slow. (We had a 5:30 reservation). We were excited to order the chicken parm o lt to find out our favorite meal was changed with the recipe. They now serve half a chicken with BONES.. as chicken parm. With dark meat. It simply was not good. Portion size is astoundingly large and prices are astronomically high. We won’t be back and it was a disappointing birthday dinner- I felt embarrassed
    

    • 

    Nicoletta - Playa del CarmenResponded on January 31, 2025

    Appreciate your positive feedback! We're absolutely delighted to know that you enjoyed your time at Nicoletta and that our team contributed to a memorable experience. Your recommendation is truly appreciated, and we can't wait to welcome you back for another exceptional meal.
    

    Is this helpful?