NARA Sushi & Hibachi Steakhouse

Review summary

1. E

   ERICKA

   Detroit

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Vegas Mike was our chef and he was great. The owner came by and asked how was everything which is also an added bonus. Food was really good, highly recommended!
   

   NARA Sushi & Hibachi SteakhouseResponded 3 days ago

   We strive to create memorable dining experiences and ensure every guest feels valued. We're so glad that Vegas Mike and our team made your visit special. Thank you for the recommendation—hope to see you again soon!
   

   Is this helpful?

   Report
2. J

   Jalisa

   Detroit

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Birthday destination here, large food portions, no long wait.
   

   NARA Sushi & Hibachi SteakhouseResponded 3 days ago

   We strive to make every celebration special, and we're so happy you chose us as your birthday destination! Happy to hear you enjoyed our generous portions and quick service. Looking forward to celebrating with you again!
   

   Is this helpful?

   Report
3. N

   Noriko

   Detroit

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I loved the taste of food (I had filet mignon and chicken fried rice combination). Their miso soup tastes more authentic than other hibachi places. Their chef was skilled and fun, and service was very attentive. The noise level is really high, with occasional processions by the staff with bombarding music with flashing white lights (to celebrate birthdays, maybe?) were a bit too much for my ears (I’m a musician…) but I loved the festivity.
   

   NARA Sushi & Hibachi SteakhouseResponded on November 12, 2024

   Thank you so much for your thoughtful review! It’s great that our chef’s skills and the attentive service added to your dining experience. Your input is valuable, and we’re glad the overall experience was still enjoyable for you. We look forward to welcoming you back for another flavorful meal!
   

   Is this helpful?

   Report
4. A

   Amanda

   Cleveland

   6 reviews

   5.0

   6 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were amazing as always! Vegas Mike was an excellent cook and showed us the greatest time! Not to mention, how perfectly he made our food. Kristy didn't miss a beat as our waitress. Nara is always 10/10 for us!
   

   NARA Sushi & Hibachi SteakhouseResponded on November 10, 2024

   Thank you for your wonderful feedback! We're thrilled to hear that both the food and service were exceptional, as always. It's fantastic that Vegas Mike made your meal memorable with his skill and energy, and that Kristy’s attentive service added to your experience. We’re grateful to have you as a loyal guest and look forward to delivering another 10/10 experience at Nara!
   

   Is this helpful?

   Report
5. B

   Breonna

   Detroit

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing food and experience! I will definitely go back! New favorite spot.
   

   NARA Sushi & Hibachi SteakhouseResponded on November 10, 2024

   Thank you for the wonderful feedback! We're thrilled to hear that you had an amazing experience and that you've found a new favorite spot with us. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
6. M

   Molly

   Detroit

   2 reviews

   1.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 2

   I called and discussed this with Nara..Our server was very boring..I brought two dear friends with me as guests to celebrate their 756h and 80th Birthdays..Both are Cancer patients and I wanted them to have fun and enjoy the . This was the 4th time that I visited Nara this past year Each time was so enjoyable. 'I loved Nara for the Theatrical effect and wanted to share this uplifting experience.. Our server practically ignored us.. When I said to him aren'tyou going to sing or do something for the Birthday celebration He said Happy Birthday and left the table.. 'Needless,to say- I was disappointed,,, and embarrassed This was not at all what I had experienced in the past 3 visits.
   

   NARA Sushi & Hibachi SteakhouseResponded on November 15, 2024

   Thank you for reaching out and sharing your experience with us, especially after having such positive visits in the past. We sincerely apologize that this visit did not live up to the enjoyable experiences you've had at Nara before. Our goal is always to provide not just great food, but a memorable and engaging experience, particularly for special celebrations like those of your friends. We appreciate you bringing this to our attention, and we will address this with our team to ensure that every guest receives the attentive service we are known for.
   

   Is this helpful?

   Report
7. S

   Shawn

   Detroit

   3 reviews

   1.0

   3 reviews

   Dined on November 7, 2024

   1. Overall 1
   2. Food 5
   3. Service 4
   4. Ambience 4

   I brought my daughter there for a Birthday celebration. We had been there before for my other daughter’s birthday. Our food and drinks were good. The cook was really nice. Even the people in our area were pleasant. However, there was a celebration at the table next to us with all bells and whistles!! Even a little girl about 5 years old had about 4-5 employees. But when it came to my daughter… there TWO of the saddest people, barely opening their mouths. JUST RIDICULOUS AND HURTFUL! She turned 25 and you all put no effort into it! I couldn’t even record the that mess. Very disappointing!
   

   NARA Sushi & Hibachi SteakhouseResponded on November 9, 2024

   Thank you for choosing our restaurant again to celebrate your daughter's birthday. We're glad to hear that you enjoyed the food and drinks, and that the cook and fellow guests added to your positive experience. However, we apologize if the birthday festivities for your daughter did not meet your expectations. Please know that special arrangements like elaborate celebrations need to be coordinated in advance with our staff to ensure we can deliver the exceptional experience you're looking for. We appreciate your feedback and hope to have another opportunity to make a future celebration memorable for you and your family.
   

   Is this helpful?

   Report
8. P

   Paris

   Detroit

   4 reviews

   1.0

   4 reviews

   Dined on November 7, 2024

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   The waiter was horrible did not want to help us from beginning to end.
   

   NARA Sushi & Hibachi SteakhouseResponded on November 9, 2024

   Thank you for sharing your experience. We apologize for the service you received; it certainly does not meet the standard we aim to uphold. We appreciate your feedback and will address this issue to ensure it does not happen again. We hope to have the opportunity to serve you better in the future.
   

   Is this helpful?

   Report
9. A

   Amy

   Detroit

   4 reviews

   3.0

   4 reviews

   Dined on November 2, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   It was a little loud the food took a really long time and when it came, it came  out cold
   

   NARA Sushi & Hibachi SteakhouseResponded 3 days ago

   Thank you for sharing your feedback with us. We apologize for the noise level and the lengthy wait time for your food. Please know that we take these issues seriously and will address them with our team to ensure a better experience for our guests in the future. We appreciate your patience and hope to have the opportunity to serve you again.
   

   Is this helpful?

   Report
10. S

    Susan

    Detroit

    4 reviews

    5.0

    4 reviews

    Dined on November 2, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We really enjoyed our dinner birthday celebration at Nara but it’s a very loud environment so much so it’s difficult to communicate with each other & the restaurant staff.
    

    NARA Sushi & Hibachi SteakhouseResponded on November 4, 2024

    Thank you for celebrating at Nara! We strive to provide excellent food and attentive service. We appreciate your feedback. We hope to see you again soon!
    

    Is this helpful?

    Report