MR MIKES - Langley

Review summary

1. J

   Jan

   Vancouver

   1 review

   3.0

   1 review

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   We've been here many times but this visit was so Disappointing :( The restaurant was out of at least five things that we tried to order including French Fries. Who serves burgers and mashed potatoes? Portions were much smaller than in the past. Quality was poor for some items of our group. Dessert churro's were disgusting, tasted like burnt oil. Servers were disorganized. We got a discount for a steak that was over 1/3 but gave up complaining about everything else so as not to put a damper on our special night.
   

   MR MIKES - LangleyResponded 1 day ago

   Thank you for sharing your feedback. We sincerely apologize that your experience did not meet the high standards we strive for at our restaurant. On the day in question, we were still recovering from an unusually high volume of guests the previous day due to widespread power outages in the area, which unfortunately left our stock more diminished than we would have liked. We understand how this may have impacted your visit, and we truly regret any inconvenience caused. We’d love the opportunity to make it right—please feel free to contact us at Mikes@mikes.ca so we can ensure your next visit is a memorable one for all the right reasons.
   

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2. A

   Amanda

   Vancouver

   5 reviews

   3.0

   5 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   We had issues with the temperature of some food served but it was addressed and resolved. Also it was dinner time during extensive power outages so understandable that it was busy
   

   MR MIKES - LangleyResponded 1 day ago

   Thank you for your feedback and for dining with us. We sincerely apologize for any inconvenience caused by the unexpected challenges during the power outages. The increased volume stretched our operations, but we truly appreciate your patience and understanding. We’re working on measures to better manage such situations in the future and hope to provide you with a smoother experience on your next visit. Thank you for your support!
   

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3. E

   Evan

   VIP

   Vancouver

   75 reviews

   3.0

   75 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   The host was excellent; friendly, inviting and helpful. Table service on the other hand was average. The kids chicken strips and fries were fresh and delicious. My BBQ burger patty was dry, had barely any BBQ sauce in it and the bun was over toasted and very dry.
   

   MR MIKES - LangleyResponded on December 12, 2024

   Hi Evan, I'm sorry to hear that your experience wasn't exceptional - if you wouldn't mind emailing us at langley@mrmikes.ca with some more details, we'd love a chance to follow up and see how we can make it right for next time!
   

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4. J

   Julie

   Vancouver

   2 reviews

   5.0

   2 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our waiter Wayne was excellent, he made my daughter birthday dinner great
   

   MR MIKES - LangleyResponded on December 12, 2024

   Thanks for the great review, Julie! We're glad to hear Wayne knocked it out of the park!
   

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5. B

   Barry

   Vancouver

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 3

   Service was Good. Food was Good as always at Mr.Mikes
   

   MR MIKES - LangleyResponded on December 12, 2024

   Thanks for the review, Barry!
   

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6. V

   Vee

   VIP

   Vancouver

   45 reviews

   3.0

   45 reviews

   Dined on November 14, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 4

   Restaurant was not busy but service was very slow and waitress was not well trained.
   

   MR MIKES - LangleyResponded on November 19, 2024

   Hi Vee, I'm sorry to hear you had a poor experience! Would you mind reaching out to us at langley@mrmikes.ca with some more detail so we can make it right? Thanks!
   

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7. K

   Kristen

   Vancouver

   2 reviews

   1.0

   2 reviews

   Dined on November 11, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Had reservations for my birthday dinner, got seated right away (they weren't too busy) they took our drink orders and about 10-15 min later (we had time to go grab cards play half a game of go fish and look amd food menus) before the waitress came back and said they were out of pop glasses (so they couldn't give us water, pop or anything) my dad had ordered a coffee, I asked if that could come out now, it never did. Then we order dinner, and more time goes by before telling us they were out of ribs. We ended up leaving and going to Montanas (where we had a much better experience) this was absolutely horrible. It's one thing to run out of food (understandable and I get it happens some times) but to have 0 clean dishes, the lack of communication between staff, and customers. We waited half an hour at least at the table and recieved nothing.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Kristen, I'm very sorry to hear about your poor experience - can you please email us at langley@mrmikes.ca with some more information so we can address your experience with our team and do what we can to make it right? Thanks!
   

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8. C

   Carl

   VIP

   Vancouver

   10 reviews

   3.0

   10 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Had the Chilli Ribeye last night. Meat quality seems to be going downhill. Last 3 times dining there I have not been real impressed. Ribeye should never have gristle in it in a restaurant. Definitely not worth $41.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Carl, thanks for sharing your feedback! I'm sorry to hear that you haven't enjoyed your steaks recently - could you reach out to us via email so we can get more information and do what we can to make it right? Thanks!
   

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9. N

   Natalie

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined on November 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   My mom's steak was over cooked and they forgot her vegetables. As they were replacing her steak, I noticed mine was over cooked and chewy. Took so long to have hers replaced I didn't bother about mine. Was not offered another drink or refills. Everything was so slow. We had to stop other servers for service. Pretty disappointed for my birthday dinner.
   

   MR MIKES - LangleyResponded on November 13, 2024

   Hi Natalie, thanks for sharing your feedback! I'm sorry to hear you had a poor experience. We'd love a chance to make it right - would you mind emailing us at langley@mrmikes.ca with some more detail so we can follow up with the team? Thanks!
   

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10. C

    Chantelle

    Vancouver

    1 review

    4.0

    1 review

    Dined on October 27, 2024

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 4

    Service was fantastic. Burger and garlic Parmesan fries were good. The peppercorn pasta however lacked flavour, was expecting to taste peppercorns but only got a slight taste afterwards. Definitely not worth the 28 dollars plus they charged extra for garlic toast.
    

    MR MIKES - LangleyResponded on November 13, 2024

    Thanks for the feedback, Chantelle!
    

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