Morton's The Steakhouse - Saratoga Springs

Review summary

1. S

   Samantha

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A beautiful dinner overall, everything cooked perfectly and absolutely delicious. The shrimp calabria appetizer was particularly amazing. They went above and beyond for our anniversary from the server congratulating us, specialty menus, and a complimentary, delicious lava cake dessert. We love Morton’s and intend to return again and again!
   

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2. B

   Brian

   VIP

   New York City

   12 reviews

   5.0

   12 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amy was great. Food was excellent. Great dinner tonight!
   

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3. W

   William

   New York City

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Awesome as usual. I tried the empire cut, bone in sirloin. Cooked to perfection, I think I have tried everything on the menu and never disappointed, chilled shrimp cocktail is the best anywhere. Adam,the manager is accomadating and friendly and Kelly is my favorite server
   

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4. M

   Melissa

   Tampa

   2 reviews

   4.0

   2 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 3

   Venue is much darker than I would have expected. It was extremely loud which made it hard to have a conversation because of the noise. Requested a Medium Well Ribeye and we received a Well Done.
   

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5. M

   Mary

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 5
   3. Service 5
   4. Ambience 1

   If you want to enjoy the company of your tablemates give this one a hard pass. Food was above average, though my steak was not cooked as requested (unevenly cooked, some well done as requested, other parts were too rare). Staff was superb, attentive but not pushy or rushed. What ruined the experience was the noise level. There were two of us in my party and we were unable to hear the server or each other for the entirety of the meal. Yes we are elder adults. One of us wears hearing aids, however her hearing is normal with her aids in, as they were this night. We've been to many restaurants over the years and never have we experienced anything like this, even in very crowed eateries. Talking in a normal voice was impossible. Shouting was counter productive - it just added to the din. Our server had to bend down with her ear to our lips to hear our order, or we just pointed to the menu. It really was a pity. If your only concern is the quality of the food, it's fine, in some cases exceptional, and the prices (except for the wine menu) were quite reasonable. Maybe an early seating on a weekday would be better, but I doubt it. Four thumbs down
   

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6. D

   Derek

   New York City

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our Christmas and Birthday experience was perfect! They even printed happy birthday on our menus! We’ve been to this Morton’s several times and it’s always been a great meal!
   

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7. OT

   OpenTable Diner

   New York City

   2 reviews

   2.0

   2 reviews

   Dined 4 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 1

   We were very disappointed in our dining experience at Morton’s where we had Christmas dinner with family. The dining room was extremely dark. Ridiculously dark. The walls are black to begin with, but there is also very minimal lighting to the point where we had to use the flashlights on our cell phones to see the menus! There were little to no Christmas decorations in the dining room - I saw one small unlit undecorated tree - and the atmosphere was very gloomy. In addition, the waitress didn’t get one of our orders correct and when we let her know, we were told we could add to the dinner that had been ordered for an extra expense, but there was no admission that the original order was wrong and my companion was very disappointed that he didn’t get the meal he requested. Plus having to pay extra for something he had already ordered for one price was not acceptable, especially in such an expensive restaurant. They made no effort to correct the situation for the original price so he ended up not getting the meal he wanted which was disappointing. When we ordered dessert the waitress didn’t even ask if we wanted coffee. No attempt was made by the staff to compensate us for the mistake on our order. This is a very expensive restaurant - some might say overpriced- and the least they could have done was to comp our desserts for the mistake their staff made. Overall, this left us with a very negative impression and we will not be returning. I think they have very poor management.
   

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8. J

   Joe

   New York City

   14 reviews

   3.0

   14 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 4

   Steak was cooked perfectly but WAY over salted which was a shame
   

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9. K

   Ken

   Las Vegas

   12 reviews

   5.0

   12 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want a memorable dining experience Morton’s is the place to go. Staff is exceptional and very people oriented. Food is wonderful. Highly recommend the Cold Water Lobster. The ambience is warm and perfect for a romantic experience and/or the traditional family dinner.
   

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10. M

    Michael

    New York City

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great dinner and great service as always. Highly recommend the Bourbon Old Fashioned special!
    

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