Mia's Italian Kitchen

Review summary

1. H

   Heather VIP

   Washington DC3 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We were made to wait for our table for 15 minutes for our 1:45 pm reservation. We chose to familiarize our guests with the menu during that time as they were new and celebrating their recent wedding. I’ve never had to wait that long for a reservation before. We then had to rein quire about our table at 2 pm to which we were told they could try to see if the manager could talk to them. Again I was disappointed we had to approach them and the hostesses didn’t seem at all concerned about the delay. Our guests were a bit put off as they work in the military and timing is important to them. After being seating our waiter, Donny, treated us not smiling and giving us a bit of a sharp version of rules to be aware of during the brunch. We’ve never been spoken to this way before when we had the brunch. He seemed less enthused to learn of what was being celebrated and within 22 minutes of being seated, with 1 round ordered but no food out yet, he told us the kitchen would be done serving the brunch food at 3 pm. I was REALLY taken back as normally you have 90 minutes to 2 hrs to be at the table and since we were seated late that would be a minimum of 3:30 pm. I did question him on that and he did backpedal a bit and say he could always check with the kitchen. He never asked us about drink refills. And before the end of the meal I did express my concerns to the manager who was very nice and agreed that never should have been stated. So, I would request not to have Donny in the future but the good news is even his unpleasantries couldn’t spoil the divine good of Mia’s.
   

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2. D

   DAMILOLA

   Washington DC6 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience. Good service. Reflects the high volume and positive reviews .
   

   Mia's Italian KitchenResponded 2 days ago

   Hi DAMILOLA, Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Mia's Italian Kitchen and that our service reflected the high volume and positive reviews. We always strive to provide our guests with a memorable dining experience. We look forward to welcoming you back soon. Best regards, Mia's Italian Kitchen Management Team
   

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3. C

   Cathy VIP

   Washington DC3 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and great service. It was also a good place to celebrate a birthday!
   

   Mia's Italian KitchenResponded 3 days ago

   Thanks for the review, Cathy! We're thrilled to hear that you enjoyed our food and service at Mia's Italian Kitchen. It's always a pleasure to be part of such special occasions. We appreciate your kind words and look forward to welcoming you back for more celebrations! Best wishes, The Management Team
   

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4. C

   CHARLES VIP

   Washington DC79 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   everything was excellent, especially the ricotta cheesecake.
   

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   Mia's Italian KitchenResponded 4 days ago

   Thanks for visiting us, Charles! We're thrilled to hear that you enjoyed your experience at Mia's Italian Kitchen. It's wonderful to know that our ricotta cheesecake was a hit! We strive to provide an excellent dining experience, so we're glad we hit the mark for you. We appreciate your feedback on the value and we're always working to improve. We look forward to serving you again soon!
   

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5. N

   Natalie

   San Diego2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had an amazing experience. The food was absolutely delicious. Our waiter Chris was on top of everything. He had great recommendations, made sure we liked what we ordered and never let our glasses get empty. Definitely will be back soon!
   

   Mia's Italian KitchenResponded 5 days ago

   Hi Natalie, We're absolutely thrilled to hear about your wonderful experience at Mia's Italian Kitchen! It's fantastic to know that our food and service exceeded your expectations. We always strive to provide excellent recommendations and attentive service, and we're glad we could meet your expectations. We can't wait to welcome you back soon for another wonderful dining experience. Thank you for your kind words and high ratings! Best, The Management Team
   

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6. OT

   OpenTable Diner

   Washington DC1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mia’s was absolutely amazing. From the service, to the food to the ambience, we will definitely be coming back. Servers answered all of our questions. It was a friends birthday and she had a wonderful time. The servers worked as a team and nothing got misunderstood. It was fantastic!!! THANK YOU!!
   

   Mia's Italian KitchenResponded 2 days ago

   Thanks for the review! We're thrilled to hear that you had an amazing experience at Mia's Italian Kitchen. It's great to know that our team was able to assist and make your friend's birthday celebration special. We're glad you appreciated our food, service, and ambiance. We look forward to welcoming you back soon. Best, The Management Team
   

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7. J

   Jean

   Washington DC3 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you. As always we had a great time. The service was amazing. The severs were very attentive and friendly. The host smiled at us as soon as we walked in the door.
   

   Mia's Italian KitchenResponded 5 days ago

   Thanks for the feedback, Jean! We're thrilled to hear that you had a great time at Mia's Italian Kitchen. It's wonderful to know that our team's friendly and attentive service made your visit memorable. We're also glad that you enjoyed our food. We look forward to your next visit!
   

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8. k

   kristen

   Washington DC1 review

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful experience from food to the staff! 10/10 recommend!!
   

   Mia's Italian KitchenResponded 6 days ago

   We're overjoyed to hear that you had a wonderful experience at Mia's Italian Kitchen! Your kind words about our food and staff truly mean a lot to us. We're thrilled that you had a positive experience and we can't wait to welcome you back soon. Thank you for recommending us! Best, The Management Team
   

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9. OT

   OpenTable Diner

   San Francisco3 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   As always we have a great time with my family. Yummy food and awesome service!
   

   Mia's Italian KitchenResponded 6 days ago

   Thanks for the review! We're thrilled to hear that you and your family had a great time at Mia's Italian Kitchen. It's wonderful to know that you enjoyed our food and found our service awesome. We always strive to provide top-notch experiences for our guests. We look forward to serving you and your family again soon!
   

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10. T

    Tinesha VIP

    Washington DC3 reviews

    5.0

    Dined on March 2, 2025

    1. Overall 5
    2. Food 5
    3. Service 3
    4. Ambience 5

    The food is always really good. Service can be slow sometimes but overall good experience.
    

    Mia's Italian KitchenResponded 2 days ago

    Hey Tinesha, Thanks for your review and for giving us a good rating! We're thrilled to hear that you enjoyed our food. We sincerely apologize for any slow service you experienced during your recent visit. We always aim to deliver a great experience, and we're sorry if we fell short. We'll definitely take your feedback into account as we strive to improve. We hope to see you again soon at Mia's Italian Kitchen! Best, The Management Team
    

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