Mezzaluna Pasteria & Mozzarella Bar - Bentonville

Review summary

1. j

   jaxon

   Fayetteville

   1 review

   5.0

   1 review

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time dining at Mezzaluna was nothing short of fantastic. Theo and Josh created a very memorable experience. Will absolutely be returning!
   

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2. S

   Sundy

   Orange County

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   What a lovely experience! The food is superb and the customer service is, hands down, the best in northwest Arkansas!
   

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3. D

   Denise

   Fayetteville

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always so good! Can’t go wrong with the lasagna, but I did try the special last time and loved it! So good!
   

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4. L

   Luis

   Fayetteville

   2 reviews

   5.0

   2 reviews

   Dined on December 4, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing experience. Reservation process was easy. We were seated right away. The carbonara and ravioli di manso were outstanding
   

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5. S

   Scott

   Richmond

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place. Staff are very friendly and professional. The food is Amazing. Highly recommend.
   

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6. J

   James

   Omaha

   25 reviews

   vip
   5.0

   25 reviews

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best food I’ve had in bentonville. Great addition to the area.
   

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7. M

   Mandy

   Fayetteville

   1 review

   5.0

   1 review

   Dined on November 27, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really great service and food was amazing, we will be back.
   

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8. S

   Sandra

   Orlando

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were excellent! First time here. Was impressed with quality. Will return!
   

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9. E

   Elissa

   Fayetteville

   1 review

   5.0

   1 review

   Dined on November 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic atmosphere & service. Food was delicious. Will absolutely be back. We went early so we didn't have any wait time, but it filled up fast. Ran into some friends and it was their 4th time there in the last month. We had 2 apps, salad, cocktail, 2 meals and shared a dessert. $200 with tax & tip.
   

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10. M

    Meredith

    Fayetteville

    3 reviews

    vip
    3.0

    3 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 5
    3. Service 1
    4. Ambience 5

    The restaurant was great. Food was awesome, however we had reservation and did not get to sit until 45 mins post time. I completely understand when a business is running late and realize the action of other customers to stay past reservation time is not in the fault of the business. However, I stood at the service desk for over 15min to find the hostess to check us in. I then realized that the hostess were doing everything not to have to deal with the backlog of customers. I get no wanting to get yelled at but I was just trying to check into my reservation. Overall a great experience but I can tell you based off my experience, the others present, and the generally negative reviews with the same complaint about overbooking that this is a continuous problem.
    

    Mezzaluna Pasteria & Mozzarella Bar - BentonvilleResponded on November 29, 2024

    I'm very sorry you had to wait, were trying to fix this issue on a daily basis. I've changed turn times in our restaurant 3x now, in 2.5 months that we have been open. Its not over booking, its that guests are staying over 2 hours. The reason our hosts react that way is they, and myself included are mistreated by guests angry they are having to wait for others to get up, yelled at with profanity, accused of being racist, overall verbally abused. It's exhausting, and unacceptable. I've never seen such a thing, in the 35 years I've been doing this. Hopefully you will be able to find other italian restaurants that have service better than 1.0 Thanks for the review.
    

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