Metropolis by Marcus Samuelsson

Review summary

1. R

   Rose Ann

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience we had with our family was amazing. The way the chefs plated the food was a work of art. The food melted in our mouths as we savored everything we had. The chocolate espresso was by far our favorite drink and the carajillo we highly recommend. The experience we had with our server was by far 5stars . She was so attentive and explained every dish we had. I want to thank everyone for giving us VIP service and making our dreams come true.
   

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2. K

   Kara

   Seattle

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was by far our best experience of NYC! The food was amazing…the staff was helpful and kind…the art and ambiance is stunning….can’t say enough good. After dinner…my daughter turned to me to ask about the bill….we all ate well…including dessert and drinks….and when I told her the total…she said…that’s it?! We should have eaten there every night. Best value for the quality of food by far. Thank you creating such a special place…and filling it with amazing staff. Loved it!
   

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3. B

   Benjamin

   Hawaii

   1 review

   4.0

   1 review

   Dined 1 day ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food, venue and service were excellent. Cocktails not so much (grasshoper served in high ball glass instead of coupe, “flying fish” in dubious-taste fish-shaped flower vase). Price mistake on check, was quickly and happily fixed by our waitress. Overall a good experience.
   

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4. OT

   OpenTable Diner

   New York City

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 1
   4. Ambience 5

   Super endroit, super nourriture mais service très très bas de gamme. Attente de 50 minutes pour avoir le premier verre alors que le restaurant n’était pas plein et que les serveurs riaient entre entre eux. Erreurs de commande. Le service est vraiment le bémol - dommage car le reste est top
   

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5. J

   Janet

   VIP

   New York City

   10 reviews

   5.0

   10 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second time in a week and expect to go back New Year’s Eve! We loved our meal; the special duck and checkerboard cake were exceptional and we are still savoring. The service is attentive and the ambiance beautiful. Our go to place!
   

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6. T

   Tom

   VIP

   New York City

   30 reviews

   5.0

   30 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The Christmas Eve prix fixe was outstanding in all respects, an extraordinary meal. Our party of 6 was delighted, even dazzled.
   

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7. K

   Kathy

   New York City

   23 reviews

   5.0

   23 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our favorite place for dinner in downtown Battery Park City area! Three times here for special occasions, and never a disappointment, in fact, expectations were exceeded every time. Service was always impeccable, food, ambience and quality all equally impressive. I will be going back in a couple of weeks.
   

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8. R

   Rod

   VIP

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   If you want delicious food with a sexy vibe, this is your spot. The bartender Ashley makes the best drink as if she is making them for kings and queens. The drinks are just as amazing as the food. My favorite is the crispy snapper. It is divine! The entire staff is extraordinary. Run. Do not walk to go to metropolis!
   

   Metropolis by Marcus SamuelssonResponded 5 days ago

   Hi Rod! We’re thrilled you enjoyed our delicious food, sexy vibe, and Ashley’s incredible drinks—she truly is amazing! Your kind words about our team mean the world - thank you. We can’t wait to see you next time! Have a wonderful holiday season - The Metropolis Team
   

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9. J

   Janet

   VIP

   New York City

   10 reviews

   5.0

   10 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A wonderful experience. Service was exceptional and food fresh and flavorful.
   

   Metropolis by Marcus SamuelssonResponded 7 days ago

   Thank you so much, Janet. We are delighted you enjoyed your experience. Wishing you a wonderful holiday season. Best, The Metropolis Restaurant Team
   

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10. C

    Carole

    San Francisco

    1 review

    3.0

    1 review

    Dined on December 21, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 5

    Food was uneven: in the past, everything has been excellent: in this case, the appetizers were excellent. However, two of the main courses this time were average - one dish had pasta that was overcooked and mushy - and the other meal just did not have a good flavor (black cod). The desert offerings were minimal and the one we chose was not very good - way too tart and no balance. We were really sorry about the meal because in the past, we have looked forward to the Metropolis meals. It doesn't mean we won't return: it is very convenient when we go to events at the PAC, but so sorry the meals was disappointing, because it is part of the draw to PAC.
    

    Metropolis by Marcus SamuelssonResponded 5 days ago

    Dear Carole, Thank you for being our guest. We appreciate your feedback and sincerely apologize for your disappointing experience. We wanted your visit to be memorable with delicious flavors, impeccable service, and a beautiful atmosphere, and we let you down. Your comments are taken to heart and will help us correct our missteps in the future. Please know that we reached out to you privately and hope to hear from you soon. We hope you will extend us a second chance and allow us to show you our best. With regrets, The Metropolis by Marcus Samuelsson Team
    

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