Meridian Restaurant

Review summary

1. m

   merrill

   Richmond

   3 reviews

   2.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 2
   2. Food 1
   3. Service 2
   4. Ambience 1

   Where to start? I truly do not to give a bad review on our local eateries but..... No one greeted us...we had a reservation. A surly bus girl slammed about and groused to everyone...staff, diners, bartender. She chased everyone about with aggressive gestures. Our "meal".....fish and chips...they forgot the chips and it took them 15 minutes to bring them to the table, by then fish cold and frankly badly prepared. I ordered the fried chicken sandwich with Korean sauce. Chicken suspiciously undercooked, sauce very tasty, included chips obviously sitting around, undercooked and cold. We felt like we were in a Seinfeld skit. Our server, Stacy was very sweet and tried her best but the bus girl was chasing her about and hindering her efficiency. What a weird night
   

   Meridian RestaurantResponded on November 19, 2024

   Thank you for sharing your feedback, Merrill. We sincerely apologize for the issues you experienced during your visit. We strive to provide a welcoming and high-quality dining experience. We also understand how disruptive the behavior of the busser must have been and will address this with our team to ensure better coordination and professionalism in the future. We're grateful for your kind words about Stacy, and we'll be sure to pass along your compliments to her. If you're open to giving us another chance, we would love to welcome you back and provide the experience you should have had the first time.
   

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2. T

   Terri

   Richmond

   59 reviews

   vip
   5.0

   59 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Crab dip was wonderful. Always a nice option for Sunday lunch as there are not many places open in the Northern Neck on Sunday.
   

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3. B

   Beth

   New York City

   3 reviews

   4.0

   3 reviews

   Dined on November 11, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 5

   Our first time here for lunch on a holiday Monday since they expanded the restaurant to a fully enclosed area. Ambience is excellent, with tables far enough apart to have private conversations, and the totally carpeted floor diminishes any noise from other diners. It is nicely decorated with lovely large windows. The service was also impeccable and i believe the server's name was Keyona, she was lovely and attentive. The food was only fair - I had the asian chicken salad with fried chicken tenders that were overcooked, the second diner had a chicken wrap which also had crispy chicken tenders, the rap was overcooked. The third diner had the Caesar salad with shrimp. Fries were great. We did make it in time for our 1pm movie there. -
   

   Meridian RestaurantResponded on November 12, 2024

   Thank you for sharing your experience, Beth. We're so glad you enjoyed the ambiance and our service—Keyona will be delighted to hear your kind words! We’re sorry to hear the food didn’t fully meet expectations, but we appreciate your thoughtful feedback. We hope to welcome you back soon for an even better meal.
   

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4. H

   Harold

   Richmond

   1 review

   5.0

   1 review

   Dined on November 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Excellent service, good food/well prepared, friendly, positive environment.
   

   Meridian RestaurantResponded on November 6, 2024

   Thank you for the awesome feedback, Harold! We hope to have you back soon!
   

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5. T

   Terri

   Richmond

   59 reviews

   vip
   5.0

   59 reviews

   Dined on November 2, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great wings, tacos, and Asian Chicken Salad. Service was good and quick.
   

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   Meridian RestaurantResponded on November 4, 2024

   Thank you for the 5 stars, Terri! We're so glad you enjoyed your experience with us and can’t wait to welcome you back!
   

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6. C

   Chelesa

   Richmond

   3 reviews

   1.0

   3 reviews

   Dined on October 29, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   This was our 3rd time here. The other two were horrible food or service & we vowed to never return BUT there was an event tonight that my daughter wanted to attend so we did & we ate. There was ONE server for the whole restaurant (did I mention they were hosting an event night?) The food was terrible…pizza sauce is spicy & bang bang chicken had buffalo chicken sauce. My $15 chicken, broccoli rice bowl was just ok. Our poor waitress did a great job but she had to work the whole place so service was a bit slow as one could imagine. Poor job on management. There won’t be a 4th time for us.
   

   Meridian RestaurantResponded on October 30, 2024

   Thank you for sharing your experience with us, Chelsea. We are very sorry to hear that we missed the mark on your recent visit. We were short staffed that evening due to call-outs for sickness, however, we recognize that is no excuse for poor results. Your feedback helps us work toward the high standard we aim for, especially during special events. If you’d be open to giving us another try, we’d love to welcome you back to show you the experience we aim to provide.
   

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7. T

   Terri

   Richmond

   59 reviews

   vip
   5.0

   59 reviews

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It is a quiet Sunday lunch spot and a way to then enjoy a movie afterwards! We had the crab dip appetizer which was fantastic! Lots of crab and cheesy and served with baguette slices. The prices of everything were good including the crab cakes which had lots of lump crab meat and no filler. We will be back again.
   

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   Meridian RestaurantResponded on October 10, 2024

   Thanks for the stellar review, Terri! We're happy to hear you loved the crab dip, one of our favorites too! Hope to see you back soon!
   

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8. B

   Burdelle

   Washington DC

   2 reviews

   5.0

   2 reviews

   Dined on September 30, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was excellent. The food was very good. The ambiance was pleasing. The cost of the two meals was fine for the amount of food served.
   

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   Meridian RestaurantResponded on October 2, 2024

   Thank you for your wonderful review, Burdelle! We're happy to hear you enjoyed your experience at Meridian. We look forward to welcoming you back soon!
   

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9. T

   Terri

   Richmond

   59 reviews

   vip
   5.0

   59 reviews

   Dined on September 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We started with the crab dip which was full of crab and cheesy. The fish and chips had a large piece of fish, fried the traditional fish & chips way. It was very much worth the $15 on the menu and came with a large serving of fish. We did not try the desserts but will be back and try them the next time we visit.
   

   Meridian RestaurantResponded on October 2, 2024

   Thank you for sharing your experience, Terri! We're glad to hear you loved our crab dip and fish & chips. We can't wait to welcome you back to try our desserts next time!
   

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10. S

    Shannon

    Richmond

    4 reviews

    3.0

    4 reviews

    Dined on September 13, 2024

    1. Overall 3
    2. Food 2
    3. Service 2
    4. Ambience 4

    Fish and chips were just ok. I ordered pepperoni and pineapple pizza and the other friend ordered tacos and they were good. By the time we received our food, someone different brought it to the table. They brought out a pepperoni pizza. I asked where was the pineapple. I was told “yeah we ran out but Anton is at food lion now getting some”. Ok well I think someone should have asked me what else I wanted in the pizza or did I want to change my order. But it’s fine. However my friends laughed at how hard it was for me to cut the pizza - I was moving the whole table so I ended up just eating some cheese and pepperoni. It tasted like microwave pizza. I just would not recommend eating here.
    

    Meridian RestaurantResponded on September 24, 2024

    Hi, Shannon. Thank you for taking the time to share your experience with us. We’re sorry to hear that your visit didn’t fully meet expectations. Running out of ingredients and not communicating with you about the change was an oversight on our part, and we appreciate you bringing it to our attention. We would have been happy to replace your pizza with another option, and we regret that wasn’t offered at the time. We value your opinion and would love the chance to provide a better experience in the future.
    

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