McLoone's Boathouse

Review summary

1. c

   craig

   Philadelphia

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   was very cool. Santa was great with all ages. Service was good as was the food.
   

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2. L

   Lucia and Julian

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved it!! Great people served us. The manager was great! And Jeanine was the best. Thank you for making our Mom’s 89th birthday special!!
   

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3. H

   Harriet

   Jacksonville

   26 reviews

   3.0

   26 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Beautiful restaurant, food and service mediocre, overpriced
   

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4. C

   Chanelle

   New York City

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 3

   The buffet was terrible and not worth the price. The food was cold and not flavorful. Not much variety. Waffles and french toast were hard. Not many options for the omelet station. Fruit was the non-popular cantoloupe and melon. Coffee was not good either.
   

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5. C

   Caitlin

   Washington DC

   9 reviews

   vip
   5.0

   9 reviews

   Dined on December 7, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Great dining experience with my husband, toddler, and in laws. The holiday decor and burning fireplace made it so cozy and food was delicious.
   

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6. S

   Susan

   New Jersey

   1 review

   5.0

   1 review

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Friendly, competent service, delicious food, delivered at an appropriate pace. On a biting cold night, the fireplaces were a lovely experience
   

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7. M

   Monica

   New York City

   1 review

   5.0

   1 review

   Dined on December 1, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Overall, quality and quantity was very good. Our reservation was for Noon and had to wait for a few minutes while the table for our party of 6 was getting ready. I did have to then approach the hostess desk to find out if the table was ready for us which we were then seated immediately. The ambiance was nice with many families, the noise levels a bit loud but to be expected for brunch time. Our server was very attentive and friendly! Definitely recommended beautiful location will return for when the weather gets warmer!
   

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8. R

   Rachael

   New Jersey

   1 review

   5.0

   1 review

   Dined on November 30, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We thoroughly enjoyed our time today. The food was excellent but the service was better from the hostesses greeting us warmly to being seated right away it was such a lovely experience. Above all our server Amanda was courteous knowledgeable pleasant and attentive. She made great recommendations and made sure we were happy. Thank you Amanda for making our time relaxing and enjoyable. We definitely will be back again. The seasonal decor was also a plus!
   

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9. V

   Veronica

   New York City

   6 reviews

   3.0

   6 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 5

   I’d like to note this is only a reflection of the Thanksgiving day service. I can’t comment on regular days. This restaurant struggles with keeping up with the crowds and would probably benefit with limiting the crowd to improve service. I personally will not go back. Their food is offered buffet style. They struggled with keeping plates on for the buffet. Of the three plates on the table, mine was filthy. Then the buffet selection is limited. They offer turkey, salmon, ham, with a carving station. The sides are not replenished fast enough but you can make a plate. The desserts are limited. Getting water and beverages refilled was a struggle. They missed out on profit because no one asked if you wanted another round of cocktails. I observed only one floor manager when it appears there should have been three as the busboys struggled to replenish napkins/ silverware. We had to get up and ask them for silverware. Same with trying to get our check. They are either understaffed or undertrained. This is not a luxury experience. The place looks great but it’s not great service. But it is affordable and you can see you get exactly what you paid for. Nothing impressive.
   

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10. D

    Dan

    New York City

    3 reviews

    4.0

    3 reviews

    Dined on November 28, 2024

    1. Overall 4
    2. Food 2
    3. Service 3
    4. Ambience 4

    We have been to McLoones for Thanksgiving, Easter and Mother’s Day brunch for many years now. Usually food and service are fantastic. However this year we were all severely disappointed in both. The quality of the food was subpar, the same selection as last year and just not good. The servers are usually very attentive and check in regularly to see of anything is needed. But our server this year was just not that good. Even going as far to ask if we needed our check the moment we sat down with some dessert. Not asking if we wanted tea, coffee or anything else. Once again lackluster meal and service. Which is a shame because we have always referred all of our friends to eat here for Thanksgiving, Easter or Mothers Day.
    

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