matchbox Sawgrass Mills

Review summary

1. N

   Noreen

   Orlando

   1 review

   5.0

   1 review

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great local brunch spot and the patio has a great ambiance
   

   matchbox Sawgrass MillsResponded 7 days ago

   We're thrilled to hear that you enjoyed our brunch and the ambiance of our patio. Your positive feedback is greatly appreciated. Thank you for taking the time to share your experience!
   

   Is this helpful?

   Report
2. C

   Caroline

   VIP

   New York City

   10 reviews

   1.0

   10 reviews

   Dined on December 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 5

   For a place that focuses on pizza, the pizza was really not good. It came cold so they just heated it more. Overall, just not good food.
   

   matchbox Sawgrass MillsResponded 7 days ago

   We're truly sorry to hear that your pizza experience didn't meet your expectations. We take pride in our food quality and your feedback helps us improve. It sounds like we dropped the ball during your visit with us. We'll certainly look into this matter and strive to do better in the future. Thank you for bringing this to our attention. Please reach out to me directly if we would be able to give you the 5- star experience we work hard to achieve. Best, Dino
   

   Is this helpful?

   Report
3. g

   glendy

   Fort Lauderdale

   1 review

   4.0

   1 review

   Dined on December 12, 2024

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   Seems good but not a lot of food for the price. Not sure if I would go back
   

   Is this helpful?

   Report
4. s

   stephanie

   VIP

   West Palm Beach

   50 reviews

   5.0

   50 reviews

   Dined on December 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This restaurant is consistently a treat for us to visit after appointments at Cleveland Clinic in Weston. We lived many years in the Washington DC area and loved all the Matchboxes there and were so happy to find this one in Sawgrass Mills. We have often been served by the same waiter, Fred and, while he started with us today with his usual friendly smile and welcome, as he was getting off duty soon we met Christian who was equally charming. The pepperoni pizza has always been a favorite of my husband's and he truly appreciates the small slices of pepperoni used in its making. We live in West Palm Beach so coming here regularly is not feasible but we try to always plan around our appointments so we can have a midafternoon lunch/early dinner here before we head north.
   

   matchbox Sawgrass MillsResponded 7 days ago

   Stephanie, we're thrilled to hear that you enjoy our restaurant and that our team, especially Fred and Christian, have made your visits memorable. It's wonderful to know that our pepperoni pizza is a favorite of your husband's. We appreciate your efforts to visit us whenever you're in the area and look forward to serving you again soon. Thank you for your kind words and high rating!
   

   Is this helpful?

   Report
5. A

   Allison

   Fort Lauderdale

   1 review

   5.0

   1 review

   Dined on December 7, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was amazing! Definitely made it a great meal
   

   matchbox Sawgrass MillsResponded on December 7, 2024

   Allison, We're thrilled to hear that you had a great dining experience with us! Our team strives to provide exceptional service. Thank you for your positive feedback!
   

   Is this helpful?

   Report
6. J

   Jamie

   Toronto

   87 reviews

   5.0

   87 reviews

   Dined on November 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We vacation is this area often. This is one of the most consistently good restaurants we have found. Our waiter was attentive and friendly and the food was fantastic. We had 9 people (2 under 10, 3 teenagers and 4 adults) so it was appropriate for all ages. I recommend the fire pit table for a large group like ours. We could talk and enjoy each others company and it was a beautiful atmosphere. The bar area is extremely nice as well if you are popping in for a quick drink and apps (we did that as the adult group a few times too as a break from shopping over the weekend).
   

   Is this helpful?

   Report
7. D

   Dr. Phillip

   Richmond

   88 reviews

   5.0

   88 reviews

   Dined on November 27, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Had lunch there, 2 days before Thanksgiving. It was quiet and we had run of the house. Standard grill/bar fare. It was eatable.
   

   Is this helpful?

   Report
8. K

   Kurt

   Louisville

   2 reviews

   2.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   There were not enough servers to support the guests. Wait times were beyond acceptable. Our server was very nice so of course we tipped well. I felt bad for those working there. We waited so long after finishing our meals for a second drink that we finally asked for our bill, paid and left. It was not relaxing or enjoyable at all.
   

   Is this helpful?

   Report
9. K

   Kelsey

   VIP

   Fort Lauderdale

   2 reviews

   3.0

   2 reviews

   Dined on November 8, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   We were a large table of 8 but we were there for 3 hours mainly because or waited would disappear often and the bar took sooooooo long to make drinks.
   

   Is this helpful?

   Report
10. A

    Ashley

    Columbus

    5 reviews

    3.0

    5 reviews

    Dined on November 8, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    We were finished with our dinner before we got our drinks. The restaurant was hard to find and the number listed didn't work.
    

    Is this helpful?

    Report