Mastro's Steakhouse - Thousand Oaks

Review summary

1. OT

   OpenTable Diner

   San Francisco

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last night we went to celebrate my husbands 40th birthday, party of 7. We made reservations and were seated right away. Our waiter was Michael ( Mikey) to say he did an amazing job is an understatement. He was phenomenal, the service was the best we've ever had. We've been to several Mastros and service was always good but last night was the best we've ever had at any restaurant. His personality, service, professionalism was excellent. We took our teens for the first time and they wanted to try a fancy drink, he recommended a few Mocktails and they were delicious. The food was great as usual. But service was definitely incredible!! Can't wait to be back and ask for him.
   

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2. S

   Steve

   VIP

   Los Angeles

   62 reviews

   5.0

   62 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food and service were great, as usual. The bar area was LOUD with the live or recorded entertainment. Could have brought it down from “11”.
   

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3. S

   Suzi

   VIP

   San Diego

   4 reviews

   5.0

   4 reviews

   Dined on February 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Probably the best experience I’ve had at Mastros to date & I chalk that up to our server 100%. Kayla was amazing from the beginning, making sure my friend & I were well attended to, she always refilled our waters & we never had to ask for anything. Her recommendations all hit the spot, we didn’t know what we wanted & she was able to steer us in the right direction. We absolutely loved our meal. Kayla made our dinner seamless, & fun. I would go back to that exact location again & again if I were able to get her as my server every time! Mastros itself is overall a great business or date night spot, the live music in the bar area is nice & makes the atmosphere more lively. Loved our experience last night!
   

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4. N

   Nicole

   Los Angeles

   5 reviews

   2.0

   5 reviews

   Dined on February 25, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 5

   We have been to Mastro’s on many occasions and have never experienced the lack of service. The waitress smelled our martinis with her nose prior to pouring them into our glasses. The steaks were not cooked to perfection and the overall service was less than stellar. We love going to this establishment and are quite shocked and our experience.
   

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5. l

   lee ann

   VIP

   Los Angeles

   4 reviews

   5.0

   4 reviews

   Dined on February 24, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our waitress,Sydney, was over and above professional, kind and personable, and extremely attentive. In addition, her helpers were excellent.!
   

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6. N

   Nazly

   VIP

   Los Angeles

   13 reviews

   4.0

   13 reviews

   Dined on February 23, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Food, servers were great and music. Some guests at the bar were too loud and drunk. It slightly took away from the ambiance.
   

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7. R

   Ransom Law

   VIP

   Dallas

   12 reviews

   5.0

   12 reviews

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Mastro’s Thousand Oaks is always a great experience ! I prefer this Mastro’s than the one in Beverly Hills. Much quieter , much more intimate on a Friday evening to celebrate a birthday or just for family dinner! And service is always great!
   

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8. S

   Scott

   VIP

   Palm Springs

   4 reviews

   5.0

   4 reviews

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Melissa our server was on top of everything and did an outstanding job!
   

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9. J

   Joanne

   VIP

   Los Angeles

   345 reviews

   5.0

   345 reviews

   Dined on February 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a very nice experience at Mastro's in TO. Excellent service; friendly waiter and the food was superb. Highly recommend!
   

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10. G

    Gilbert

    Los Angeles

    4 reviews

    5.0

    4 reviews

    Dined on February 16, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We recently celebrated our anniversary at Mastro’s in Thousand Oaks, and it was an absolutely exceptional experience from start to finish. From the moment we walked in, the ambiance was elegant and inviting, setting the perfect tone for a special evening. Our server was attentive, knowledgeable, and made sure every detail was just right. The cocktails were expertly crafted, and the wine selection was impressive. For dinner, we indulged in the filet mignon, which was cooked to perfection, and the buttery lobster mashed potatoes were a decadent treat. Of course, we couldn’t leave without ordering the famous butter cake—an absolute must-try! The entire evening felt luxurious and celebratory, and we truly appreciated the impeccable service and attention to detail. If you’re looking for a place to celebrate a special occasion, Mastro’s in Thousand Oaks is the perfect choice. We’ll definitely be back!
    

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