Mason's Restaurant @ DoubleTree by Hilton Manchester Airport

Review summary

1. A

   Andrew

   Dublin

   3 reviews

   3.0

   3 reviews

   Dined on January 3, 2025

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Food average Pasta very overcooked Service excellent especially Jitka Kokalova
   

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2. J

   Janette

   London

   6 reviews

   4.0

   6 reviews

   Dined on December 28, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Fantastic choice of food, good service. Restaurant buy and busier than the hotel expected so they didn’t really have enough staff, hence a longer wait for the table. Good location
   

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3. D

   David

   Manchester

   1 review

   3.0

   1 review

   Dined on December 21, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   The waiter failed to bring me a drinks menu after saying he would be back with a drinks menu. When I ordered my drink I was halfway through my meal and then almost finished it by the time it arrived. I was seated next to a family of eight with numerous children who didn’t know how to behave in a restaurant it was very noisy. It was also cold where I was sat. I was not given a choice where I could sit
   

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4. T

   Terry

   Liverpool

   2 reviews

   5.0

   2 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was excellent, staff very friendly and attentive. Some tables appeared to be having a competition to see who could be the loudest, but that was hardly the fault of the restaurant.
   

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5. J

   Judy

   Edinburgh

   7 reviews

   4.0

   7 reviews

   Dined on November 13, 2024

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Disappointed with the narrow choice of menu. Lamb shank was well cooked, but raw carrots underneath were not appetising. The tagine with supplementary cod was too heavy and also too piquant( the heat wasn’t mentioned). We were looking for a light and “clean” dish, e.g. grilled fish and vegetables or salad. Even the starters were all heavy. The offered salads were not particularly attractive. The staff were very helpful and friendly, and the restaurant was convenient for an airport hotel.
   

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6. J

   Julie

   Manchester

   1 review

   3.0

   1 review

   Dined on October 17, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Food was ok service was good.but waited a long time for our meals
   

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7. A

   Angela

   London

   6 reviews

   3.0

   6 reviews

   Dined on October 3, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Lamb needs mint sauce didn’t have any??? Value for money quite expensive !!
   

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8. J

   Jeffrey

   Pittsburgh

   137 reviews

   4.0

   137 reviews

   Dined on September 23, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   I read several bad reviews and was surprised. I've eaten here many times when I was traveling for work and it was never bad. Last night while on vacation my wife and I ate there and both had the Lamb Shank. It could not have been better. The meat fell off the bone and the mashed potatoes were just the right consistency.
   

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9. J

   James

   London

   77 reviews

   5.0

   77 reviews

   Dined on September 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really helpful team and lovely food! Exceeded expectations for an airport hotel restaurant.
   

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10. J

    Jan

    Cheshire

    6 reviews

    3.0

    6 reviews

    Dined on September 7, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    Food OK, but disappointed not as described on the menu. If the menu states hassleback potato, deep fried potato is not what should be served.
    

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