Masa & Agave

Review summary

1. E

   Emma

   Minneapolis

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 2
   4. Ambience 4

   The food was magnificent, the tequila and mezcal options were plentiful, and the atmosphere was lively; the only thing that would have made it that much better was the service. Our server was not knowledgeable about what we were ordering, nor was she attentive to our needs in terms of clearing plates and refilling water. Overall, it was a good experience, but be ready to choose your adventure while dining.
   

   Masa & AgaveResponded 3 days ago

   Hi, Thank you for your detailed feedback. We're thrilled to hear that you enjoyed our food, drinks, and atmosphere. We appreciate your comments on how we can improve our service, and we'll make sure to address them. We hope to welcome you back soon for an even better experience.
   

   Is this helpful?

   Report
2. P

   Phil

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love Masa and Agave! Great food, drink, ambiance, and our server, Abbey was outstanding. She was prompt and courteous throughout our experience. Well done!
   

   Masa & AgaveResponded 3 days ago

   Hi PhilB, Thank you for the wonderful review! We’re so glad to hear that you enjoyed your visit and liked the food, drinks, service, and ambiance. We’ll make sure to pass your compliments along to Abbey and the team. We look forward to having you back soon!
   

   Is this helpful?

   Report
3. CO

   CarolO

   VIP

   Las Vegas

   5 reviews

   4.0

   5 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 2

   It was too dark, in fact, SO dark I couldn’t see my food and it fell on to my plate and splattered all over my new clothes! Reading the menu without a flashlight was not an option. Also recommend adding a few more items on the menu. Your drinks and guacamole and chips are delicious.
   

   Masa & AgaveResponded 3 days ago

   Hi Carol, Thank you for your feedback. We appreciate your suggestion about expanding the menu and are glad you enjoyed our drinks and guacamole and chips. We're sorry to hear about the lighting issue and its impact on your dining experience. Your comments are valuable to us, and we will take them into consideration as we strive to improve. We hope to welcome you back soon for an even better experience.
   

   Is this helpful?

   Report
4. E

   Elisha

   Chicago

   23 reviews

   4.0

   23 reviews

   Dined on December 7, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Very good craft cocktail program with thoughtful creations. Their menu is quite limited, but the food is tasty and beautifully presented. It’s in the lower level of the hotel and pitch black in there, a bit of a “ Día de los Muertos” vibe to it, so make sure hour phone flashlight is working.
   

   Masa & AgaveResponded on December 9, 2024

   Hi Elisha, Thank you for your feedback! We're glad to hear you enjoyed our craft cocktails and found the food delicious and beautifully presented. We hope to welcome you back soon!
   

   Is this helpful?

   Report
5. N

   Nancy

   Greater Boston

   4 reviews

   3.0

   4 reviews

   Dined on December 1, 2024

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 3

   When we were first seated, they put us in the lobby area and told us there were no real tables available. They could sense our displeasure and ended up finding us a table and yes, I made reservations over a month ago. Service was subpar. No one seemed really happy to be there. Food was good, but I would not return. 
   

   Is this helpful?

   Report
6. L

   Larissa

   Minneapolis

   5 reviews

   2.0

   5 reviews

   Dined on November 26, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 4

   The drinks and food are bland, not nuanced. Definitely not a destination spot.
   

   Is this helpful?

   Report
7. M

   Mike

   Minneapolis

   3 reviews

   5.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Fantastic, authentic Mexican food. Limited menu but everything is quality.
   

   Masa & AgaveResponded on November 25, 2024

   Hi, Thank you for the wonderful review! We're glad you enjoyed our food and had a great experience. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
8. P

   Phil

   Los Angeles

   3 reviews

   5.0

   3 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service, great food and great vibe! Will be back.
   

   Masa & AgaveResponded on November 25, 2024

   Hi Phil, Thank you for the 5-star review and recommendation! We're thrilled you enjoyed your experience at Masa & Agave. We cannot wait to welcome you back soon!
   

   Is this helpful?

   Report
9. M

   Michael

   Washington DC

   30 reviews

   2.0

   30 reviews

   Dined on November 9, 2024

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   We didn’t stay. We had a reservation and were guests in the hotel. Staff inattentive, and unhelpful. Got a bad vibe so decided to go elsewhere. Maybe just an off night.
   

   Is this helpful?

   Report
10. M

    Megan

    Minneapolis

    1 review

    5.0

    1 review

    Dined on November 7, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Fantastic service, great ambience and delicious food! Definitely check out the oaxacan old fashioned, spicy Paloma and braised short ribs! A must for before the Minneapolis Symphony Orchestra!
    

    • 

    Masa & AgaveResponded on November 8, 2024

    Thank you so much for the wonderful review! We're thrilled to hear that you enjoyed our service, ambiance, and food. We appreciate your recommendation and look forward to welcoming you back soon.
    

    Is this helpful?

    Report