Maple & Ash - Scottsdale

Review summary

1. J

   Jennifer

   Vancouver

   2 reviews

   3.0

   2 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 5

   The steak was very tough but the service was great
   

   Maple & Ash - ScottsdaleResponded 1 day ago

   Jennifer, we appreciate your compliments on our service. However, we are sorry to hear you didn't feel your steak was perfect. That's very unusual to hear, but we wish we had known so we could have made you a new one we're confident you would have enjoyed. Hopefully, you will be back soon, and next time you are in, please ask for a manager so we can apologize directly and ensure you have an excellent dining experience. Thank you, The Maple & Ash Scottsdale team
   

   Is this helpful?

   Report
2. M

   Melissa

   Phoenix

   19 reviews

   vip
   5.0

   19 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   We loved the complimentary cocktail, appetizer, ambiance and service!
   

   • 
   • 

   Maple & Ash - ScottsdaleResponded 4 days ago

   That's wonderful to hear, Melissa. Thank you for dining with us. We hope you'll be back someday!
   

   Is this helpful?

   Report
3. J

   Judith

   Phoenix

   18 reviews

   vip
   4.0

   18 reviews

   Dined on November 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Overall my experience at Maple & Ash was very good. However, I was disappointed in their ‘signature’ fire-grilled seafood tower. It was all over-cooked. And for the price AND it being their signature item, it should be perfect! All our other items were delicious & our server was absolutely lovely. I just wish I hadn’t been so disappointed in a menu item I’d really been looking forward to.
   

   Maple & Ash - ScottsdaleResponded 4 days ago

   Judith, we're so pleased you had an enjoyable experience overall, and we appreciate the compliments for our service and most of the food. However, we are sorry if the items in your Fire Grilled Seafood Tower was not cooked perfectly. Please know if anything you order isn't exactly as you had hoped. We want to hear about it on the spot so we can make you a new version or help you choose something else you will love. Thank you, and hopefully, you will be back soon for what we are certain will be a great dining experience. The Maple & Ash Scottsdale team
   

   1 person found this helpful

   Report
4. K

   Kylie

   Denver

   15 reviews

   5.0

   15 reviews

   Dined on November 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Top notch service, energetic ambience and food to back it up.
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   Thank you, Kylie. We are happy to see you enjoyed our service, ambiance, and food so much. We look forward to serving you again!
   

   Is this helpful?

   Report
5. J

   Julie

   Kansas City

   119 reviews

   vip
   5.0

   119 reviews

   Dined on November 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Last minute reservation. Excellent food really enjoyed our server. He was top-notch highly recommend this restaurant.
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   That's great to hear, Julie. Thank you so much for your very kind words and we're happy to know you enjoyed your server so much. We look forward to serving you again soon!
   

   Is this helpful?

   Report
6. G

   Gabriella

   San Diego

   44 reviews

   vip
   4.0

   44 reviews

   Dined on November 14, 2024

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Reservation:This was the most frustrating part of going to this restaurant. I booked on OpenTable for a party of 6, and I had to increase it to a party of 10. This required me to call in & leave a message. The recording states that for parties of 12 or more, you must contact Sales or Banquet, but apparently, for anything over 6, as I was informed via text. Via text, they said they would check with the management team if they could accommodate. I checked the next day and someone texted back to wait another day., 5 or 6 days later (2 days before the dinner) i called and spoke to Lauren that I needed to know if I needed to find another restaurant for my clients and she said they didn't have a manager on the floor but she would check. Half an hour later, I received confirmation for 10. They do require a non-refundable $100 per person charge that will go towards food or drinks. Food/Drinks: Excellent, they started off by pouring delicious martini drinks and a caviar-dip that was delicious.I ordered the branzino fish and some sides, and it was all very flavorfull and scrumptious. We also ordered the sunday desert, a coconut cream pie, and chocolate cake, all to be shared, except sundays. Everyone had a bowl, and you could sprinkle it with a variety of options. Service: Impeccable Ambiance: Upscale steakhouse with a fun personality Noteworthy: I would recommend booking far in advance
   

   Maple & Ash - ScottsdaleResponded 4 days ago

   Gabriella, thank you for having your client dinner here. We apologize for the delays in upgrading your reservation from 6 people to 10, and we'll make sure that isn't an issue again. It's wonderful to hear you enjoyed your food, drinks and desserts so much and we appreciate your kind words for our service as well. We'd love to host you again someday. Thank you!
   

   1 person found this helpful

   Report
7. R

   Robert

   Atlanta Metro

   23 reviews

   vip
   5.0

   23 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding. Amazing service, food was wonderful. Ambiance was great. Restaurant was quite loud though if you're looking for a quiet place, this isn't it.
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   Robert, thank you for your very kind comments on our service food and lively ambiance. We are pleased that you enjoyed your experience so much. We look forward to welcoming you again someday!
   

   Is this helpful?

   Report
8. C

   Chandra

   Dallas

   62 reviews

   vip
   5.0

   62 reviews

   Dined on November 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The experience was amazing. Our waiter started us out with a complimentary prickly pear martini and it just got better from there! The food and service can't be beat. A must for dining in Scottsdale.
   

   Maple & Ash - ScottsdaleResponded 5 days ago

   Thank you, Chandra. We're so pleased you had an amazing experience. The Prickly Pear Martini is a great way to start out! We appreciate your compliments on our food and service as well. We'd love to see you back soon!
   

   Is this helpful?

   Report
9. OT

   OpenTable Diner

   Las Vegas

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing food and service !! I would definitely go back
   

   • 
   • 
   • 
   • 

   Maple & Ash - ScottsdaleResponded on November 14, 2024

   That's so kind of you to say. Thank you! We're thrilled to know you enjoyed your meal so much and hope to serve you again soon.
   

   Is this helpful?

   Report
10. OT

    OpenTable Diner

    Phoenix

    2 reviews

    5.0

    2 reviews

    Dined on November 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    This experience is truly unmatched. The way that Maple & Ash personalizes the menu for special occasions is so special. The service is great, and the staff are super friendly. We did the IDGAF menu for my fiancée’s 24th birthday, and while it does seem pricey, it was well worth it! The experience and amount of food that you get is insane! Plus you don’t have the stress of choosing something from the menu, the chef curates the dinner experience for you. This was our first dinner experience here, we typically come for brunch (which is also AMAZING), but we were blown away.
    

    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 
    • 

    Maple & Ash - ScottsdaleResponded on November 14, 2024

    Thank you for your dinner visit and lovely review. We enjoy nothing more than helping make special occasions even more memorable, and we're so pleased you joined us for your fiancée’s 24th. It's wonderful to know you enjoyed our chef's tasting menu so much, and we hope you'll be back often.
    

    Is this helpful?

    Report