Makana Lani, A Dining Experience

Review summary

1. B

   Brian

   Hawaii

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Service was top notch. Wish they had more choices for the price. But overall I’ll still recommend. I’m a fan of the fish tank.
   

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2. D

   Debbie

   Hawaii

   1 review

   3.0

   1 review

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   I was very disappointed with both the food and service. Took my husband there for his birthday at 1130 for brunch they're was not much food and the quality was not that great either. Very few selections for $68 per person. There was only the hostess and one guy working who waited the tables and bussed tables and sliced the prime rib. The crab legs were small with not much meat on them and was always almost empty.
   

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3. A

   Aj

   VIP

   Hawaii

   12 reviews

   3.0

   12 reviews

   Dined on November 28, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 2

   missing advertised Thanksgiving dish like the lamb desserts are not refilled. no designated server for the carvinh station. appears that food labels are intentionally removed do as not to track missing dishes in menu
   

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4. M

   Maxine

   VIP

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on November 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went for the Thanksgiving Day brunch. Food was delicious! I I especially like the fact that they serve the crab legs steamed. The seafood selection was fabulous. Sashimi was super fresh and so yummy as were all of the different poke dishes.
   

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5. M

   Micheal

   Nashville

   1 review

   5.0

   1 review

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was outstanding! Going back for Dinner! My wife & l are celebrating our Wedding Anniversary! We both were pleased!
   

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6. L

   Leah

   Hawaii

   1 review

   5.0

   1 review

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   EVERYTHING WAS DELICIOUS FROM THE MAIN ENTREES, DESSERTS TO EVEN THEIR KONA COFFEE. LIZ WAS SO WONDERFUL AND ACCOMADATING. WE'LL DEFINITELY COME BACK =) THANK YOU LIZ AND THE REST OF THE MAKANA LANI STAFF.
   

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7. M

   Maxine

   VIP

   Hawaii

   7 reviews

   5.0

   7 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Haven’t been here in a while. But still the best place for crab legs since they’re warmed! The Tako poke is some of the best I’ve ever had. Prime rib was also delicious. So tender and flavorful.
   

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8. C

   Carson

   Hawaii

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   My grandma took me, my mother, my sister, and her boyfriend there to celebrate our graduation. It was very nice. Most of the food ( excluding some of the pastries and the green tea ice cream) was good. The prime ribbon, shrimp, and watermelon was excellent.
   

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9. B

   Bronwyn

   Hawaii

   1 review

   3.0

   1 review

   Dined on October 20, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food wasn't as good as expected/ advertised. Over priced for what was offered.
   

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10. S

    Scott

    VIP

    Los Angeles

    22 reviews

    2.0

    22 reviews

    Dined on October 20, 2024

    1. Overall 2
    2. Food 4
    3. Service 2
    4. Ambience 4

    Overall, nice setup and good food. Three major things stuck out tho: 1. Availability. They were not prepared for people eating. There was butterfish on the line but before even half our party could have a piece (yes one piece), it was gone. Others that came in after had none either. Then the sashimi ran out. That’s a basic. Yet it took them almost 20 minutes to come out. For the prime rib, the hostess was the carver as well. She gave slices thinner than what you get in a roast beef sandwich in Safeway. When asked to do thicker, she made like she was going to cut more but then moved the knife back to a razor thin cut. Then they ran out and it again it took almost 20 minutes. Come on now. At most there were 25 people in the restaurant and our party was half that. They are not prepared. 2. Knowledge. It took three people and two runs to the back to get our bill on their counter paid. Not sure how they train but need more. It’s not an elaborate system. She didn’t even know how to direct us back to the parking lot after dinner! 3. False Advertising. We picked the restaurant based on the ASB debit card - focused on locals eating out local. We also knew there was a Kamaaina discount. The asb website says “allowed” discounts. If the restaurant is “allowing” Kamaaina to have a discount AND are participating in an eat local campaign, you should either post it’s one or the other, or honor both like the rest of the ASB merchants do. Don’t hide behind wording when the manager didn’t even know about the discount (with a sign posted on door). Overall, food ok, table service was great. The rest above - think twice before you go. The end interaction with the manager kinda ruined the whole thing and left you feeling ripped off, keeping in mind we dropped over $800 for dinner.
    

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