Magic Hour Rooftop Bar & Lounge

Review summary

1. N

   Natalia

   New York City

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Un lugar muy bonito muy tranquilo muy buena atención
   

   Is this helpful?

   Report
2. J

   Jason

   Greater Boston

   1 review

   vip
   2.0

   1 review

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   The seating is weird. You have to eat from these little tables that are designed for a club not food.
   

   Is this helpful?

   Report
3. D

   Danielle

   New York City

   3 reviews

   4.0

   3 reviews

   Dined 3 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The main area was inaccessible due to a holiday party and that was the whole reason we came.
   

   Magic Hour Rooftop Bar & LoungeResponded 2 days ago

   Hi Danielle, We completely understand how frustrating it can be to miss out on part of the venue due to a private event, especially during the holiday season. We’d love to welcome you back during one of our Saturday or Sunday brunches, and we hope you'll give us another opportunity to provide you with the experience you were hoping for.
   

   Is this helpful?

   Report
4. F

   Fred

   New York City

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We had a 5pm reservation and were the first people to get into the restaurant and at first was led to a table right next to the cashier when there were plenty of empty tables available. First red flag. They changed our table when asked which was fine. Then we asked about the Christmas photo opportunities that was advertised online. Apparently that was feasible because of a corporate event which was unfortunate because that was the main reason why I picked this particular restaurant. Then I ordered mozzarella sticks and my friend ordered shrimp tacos and two cocktails. The mozzarella sticks came out in a timely manner but I had to go to the register to tell the waitress that the shrimp tacos hadn’t arrived to the table because no one came to check with our table to see if we were ok. SMH. By the time the shrimp tacos arrived I had already finished my mozzarella sticks. The whole experience was not what was advertised on social media. I felt catfished and would never patronize this establishment again.
   

   Is this helpful?

   Report
5. K

   Katie

   Greater Boston

   1 review

   3.0

   1 review

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Cool setup and views. The service was terrible and bland. They forgot to put in my food so my order finally came out when everyone was done. They were not busy.
   

   Is this helpful?

   Report
6. M

   Mark

   Cleveland

   1 review

   1.0

   1 review

   Dined on December 8, 2024

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   The Christmas decor is not what it used to be nor what is advertised on the website. Ordered the boozy hot chocolate and it was delivered at same time as the bill and was cold. The food was also cold and average at best. Overall, what used to be a great brunch has turned into a really poor experience.
   

   Is this helpful?

   Report
7. A

   Alisha

   Nashville

   2 reviews

   3.0

   2 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   Had a reservation and was seated promptly. Service wasn’t great- slow and did not return many times to check in. Forgot one of the items we ordered. Food was average for the value. Would only come here for drinks in the future. Ambiance was cool
   

   Is this helpful?

   Report
8. K

   Kristen

   Orlando

   1 review

   2.0

   1 review

   Dined on December 7, 2024

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 2

   All pictures show that it is decorated in all pink and over the top decorations for Christmas. Barely decorated pictures online we nothing like what is actually there. Very disappointed.
   

   Is this helpful?

   Report
9. P

   Paul

   New York City

   3 reviews

   5.0

   3 reviews

   Dined on December 1, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great area for a brunch. Awesome service and solid all around.
   

   Is this helpful?

   Report
10. J

    Jill

    Oklahoma City

    35 reviews

    vip
    2.0

    35 reviews

    Dined on December 1, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    So disappointed. We have gone here for years and loved everything! However, today…the pancakes are no longer pink, there were no decorations (not even for Christmas), they had most of the dining rooms shut off, and our waitress maybe came to our table twice. So unfortunate. And pastry basket was hard and dry,
    

    Is this helpful?

    Report