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Maggiano's - Willow Bend, Plano, TX

Maggiano's - Willow Bend

4.5
4.5
3200 Reviews
$30 and under
Italian

Make a reservation

2 people
7:00 PM
Booked 43 times today
  • Good for special occasions
  • Charming
  • Good for groups
Welcome to Maggiano's Little Italy in Plano, TX, conveniently located at the Shops at Willow Bend. Our dining room is ideal for family-style dining with our Italian–American cuisine, reminiscent of a Sunday night visit to your grandmother’s house -- or as they say in Italy, nonna’s casa! These delicious dishes paired with great service, generous portions and a warm atmosphere keep our guests and their families coming back for more.

Join us soon! We look forward to hosting your next business or family gathering.
Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Price
    $30 and under
  • Cuisines
    Italian, American, Comfort Food
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Dinner Sun 11:00 am–9:00 pm
  • Phone number
    (972) 781-0776
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Executive chef
    David Duron
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating &amp; serving utensils. Please call 972-781-0718 to schedule your delivery.<br />
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Banquet Sales Office: (972) 781-0716
  • Neighborhood
    Plano
  • Parking details
    A private lot is also available.
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine

What 3,200 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.5
4.5 based on recent ratings
  • 4.5Food
  • 4.5Service
  • 4.5Ambience
  • 4.3Value

NoiseModerate

Review summary

AI-generated from verified diner reviews
Maggiano's at Willow Bend offers a delightful dining experience with "great food and exceptional service." The portions are generous, making it ideal for family gatherings or special occasions. The ambiance, though lively, adds to the charm, while attentive staff like Aaron and Danielle ensure a memorable visit. Highly recommended for Italian cuisine lovers!

3,200 Reviews
  1. Tiffany

    Dallas

    1 review

    1.0

    1 review

    Dined 1 day ago

    1. Overall 1
    2. Food 3
    3. Service 4
    4. Ambience 4
    Reserved round table by the windows. Several available, but they did not sit us there. Ordered filet mignon. Brought the wrong order. 30 minutes later, entire party done eating, my steak came out. Ordered medium well, they served it rare. Sent it back. 25 minutes later it came back- steak was cooked correctly- but the sides were both cold. The manager seemed irritated at best - although he came over to “make sure everything was ok”- when I pushed the point that the entire table was done eating, the sides were cold, he still said nothing. I then said we eat here all the time and this was not a good experience on Christmas Eve. He then said he would take it off the bill, but was noticeably irritated. We were kind and discussed it politely. Big one- check came. The suggested tip rates at 18%, 20% etc. are calculated on the receipt $25 dollars over what the actual 18% and 20% are- we calculated several times. Wow- the dishonesty! What happened to our favorite restaurant. I can understand a wrong order coming out, but the attitude of manager and the dishonesty on the check ( which many people use) is unacceptable. The waitress was lovely and apologized numerous times. We didn’t even discuss the dishonest tipping guidelines with the manager. No point.

    1 person found this helpful

  2. Mike

    Dallas

    4 reviews

    1.0

    4 reviews

    Dined 1 day ago

    1. Overall 1
    2. Food 2
    3. Service 2
    4. Ambience 1
    Maggianos has been my son’s birthday dinner choice for well over a decade. We’ve been in multiple states but most frequently at Willow Bend. We felt things declined a bit last year but gave it another shot for 2024 and it was such a disappointment. Prices have become ridiculously high, food quality has declined, and simple changes to the restaurant are just plain stupid. What’s with the 3 oz water glasses and pasta served on oval plates. Not so good for Rigatoni D. My shrimp fra diavo was horrible. Bland, flavorless, and not the least bit spicy. Our appetizers came 20 minutes after salads and overlapped with entrees. Really? $24 spaghetti deserves better. It was the worst $250 I have spent in years and that says a lot in a post covid world where most restaurants have lost their mojo.

    1 person found this helpful

  3. Michael

    Dallas

    7 reviews

    2.0

    7 reviews

    Dined 2 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    My husband had called and spoken to the manager about having gnocchi prepared for our meal. There was miscommunication and not only did they not have gnocchi we didn't have reservations either. We were able to make reservations through OpenTable. My mother ordered eggplant and was told that it had been taken off the menu. The food was fine and taste and presentation, but no one had the meal that we were planning on. The saving grace was the crème brûlée. Fabulous as always Maggiano's may be becoming a dessert only place for us. We'll see…

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  4. Michelle

    VIP

    Dallas

    8 reviews

    5.0

    8 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Maggiano’s has recently made some menu changes, but the new items did not disappoint!

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  5. Suzanne

    VIP

    Dallas

    20 reviews

    5.0

    20 reviews

    Dined 3 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Always beautiful ambiance and great food, loved the Christmas music tonight as well

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  6. Tim

    Dallas

    1 review

    5.0

    1 review

    Dined 4 days ago

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Gigi gave us phenomenal service! Made a special dessert to celebrate my 94 year old father in law and his love for Magiannos. She was wonderful!

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  7. Christine

    VIP

    Dallas

    9 reviews

    4.0

    9 reviews

    Dined 4 days ago

    1. Overall 4
    2. Food 2
    3. Service 5
    4. Ambience 4
    We had a great waitress, Gigi who anticipated our every need especially celebrating our birthdays when we dined there today. She showed great customer service with a friendly attitude. As far as the food, calamari and fried zucchini are always good appetizers to start off with at the restaurant.

    Is this helpful?

  8. Tim

    Dallas

    2 reviews

    2.0

    2 reviews

    Dined on December 17, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 4
    Changed a lot on the menu from last time we were there! They were out of stock on the first two beers I ordered. There food was just not like it has been in the past. Below par at best.

    1 person found this helpful

  9. Craig

    Dallas

    11 reviews

    2.0

    11 reviews

    Dined on December 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 3
    Used to be a solid spot to grab a meal. Today was our last time. Pasta is way overpriced (I mean, spaghetti and sauce for $20 is a bit much). Ordered a bottle of chardonnay. Bucket with ice wasn't brought until we asked for it 15 minutes later (when we next saw our server). Food dropped off, no offer of salt, pepper, parm, or red pepper. Ziti had cheese on 1/2 of the pasta, nothing on rest. Very little sausage. Lasagna was lukewarm. Food was meh, service was lacking, and value ($130.00 w/tip-2 peeps) was below poor. For that price, service and food should be excellent. It isn't even close. Small local Italian places are so much better. The lesson was reinforced today.

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  10. Lisa

    Dallas

    7 reviews

    2.0

    7 reviews

    Dined on December 15, 2024

    1. Overall 2
    2. Food 2
    3. Service 5
    4. Ambience 2
    It was our first time at the Plano location and it wasn’t what we expected. Every year we host a Christmas dinner with coworkers at the North Park location. This year I was disappointed the Plano location was out of pomegranate, the food was fair it looked like the last of what was available. Our sever Eziqulle was amazing great suggestions

    Is this helpful?

FAQs

Maggiano's - Willow Bend is rated 4.5 stars by 3200 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 43 times today
Google Map for Maggiano's - Willow Bend

6001 West Park Blvd., Plano, TX 75093

Additional information

  • Neighborhood
    Plano
  • Hours of operation
    Mon–Thu 11:00 am–10:00 pm Fri, Sat 11:00 am–11:00 pm Dinner Sun 11:00 am–9:00 pm
  • Price
    $30 and under
  • Cuisines
    Italian, American, Comfort Food
  • Dining style
    Casual Elegant
  • Dress code
    Smart Casual
  • Parking details
    A private lot is also available.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Executive chef
    David Duron
  • Additional
    Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Private Room, Wheelchair Access, Wine
  • Phone number
    (972) 781-0776
  • Catering
    Not only do we cater great food, we deliver everything you need to serve a great meal, and even set it up for you. All orders are kept hot and ready to serve and include the following: plates, napkins, table covers, wire racks, fuel canisters, and eating &amp; serving utensils. Please call 972-781-0718 to schedule your delivery.<br />
  • Private party facilities
    Give your guests a reason to celebrate. Whether you’re hosting a business meeting, holiday party, wedding event or birthday celebration, our expert team will ensure it’s executed flawlessly. Host your event in one of our rich, beautifully appointed banquet rooms and enjoy a fresh-made Italian feast.
  • Private party contact
    Banquet Sales Office: (972) 781-0716
  • Privacy Policy
  • Terms of Use
  • Cookies and Interest-Based Ads
  • Cookie Preferences
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