Mad Hatters Tea at Sanderson London

Review summary

1. D

   Deborah

   Berkshire

   8 reviews

   5.0

   8 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good good. Possibly needed more savoury. Too much sweet cakes. But altogether a great experience!
   

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2. R

   Rachel

   Philadelphia

   2 reviews

   1.0

   2 reviews

   Dined 2 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Absolutely awful and not worth the price at all! This was an expensive experience and they sit you on a cold patio with heaters that do nothing and our waiter told us we could continue to ask for more sandwiches and tea and he dropped our food off and never was seen again?? The food was mostly inedible and tasted old. I had to flag someone down to even get the bill and the manager gave us a measly 10% off as if that does anything. Still never told us where our waiter even went. Don't waste your money!!!
   

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3. P

   Paul

   Birmingham

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   I don’t understand why it’s held outside when it’s so cold thinking the overhead heaters will be sufficient and so much space inside!! We started off okay, it was cold but after a while the cold hit us and ruined the experience - very disappointing! I thought the food was okay, nothing amazing to be honest - I’ve had better! When asked if we’d like more sandwiches, 1 additional sandwich was provided! Overrated, especially this time of year… ruined the experience
   

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4. W

   Walter

   Des Moines

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Wonderful food and service Thank you Zanzibar! We loved it
   

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5. J

   Jo Ann

   Mexico City

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had the most wonderful time. Our server was incredibly nice and helpful. The food was delicious and abundant. We couldn’t even finish everything, but I will be dreaming about that pastries for a long time!
   

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6. A

   Avivit

   London

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great afternoon tea. The tea selection is very good and they let you drink as many tea as you wish. Everything we tried was delicious. I recommend the Alice tea and white rabbit tea. The food is very good. And lots of it. You can feel the high quality of the products. It’s not only food, it’s an experience. We came here instead of lunch and didn’t need anything else. Service is very good, very attentive and lets you know about all the things you can re-order. I will definitely come back again.
   

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7. S

   Sara

   London

   2 reviews

   3.0

   2 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   È un'esperienza particolare e carina da fare se sei a Londra, ma è troppo costosa...
   

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8. ZJ

   ZarelldaJ

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The most Magical Afternoon Tea ever, perfect in every way!
   

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9. S

   Shane

   New York City

   1 review

   4.0

   1 review

   Dined 7 days ago

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   Really enjoyed. Was a little expensive, but fit and service were great
   

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10. A

    Amanda

    London

    1 review

    2.0

    1 review

    Dined on December 22, 2024

    1. Overall 2
    2. Food 3
    3. Service 4
    4. Ambience 1

    Such a disappointing experience. Having enjoyed afternoon tea at other lovely venues I found the Sanderson’s offering to be far below the competition. The venue was outdoors in the middle of winter so was freezing even with outdoor heaters. We moved indoors where there was almost no ambience. The hotel is tired and a bit cheap looking and the serving staff were dressed very casually in jeans. While the service was ok and the staff were polite it felt very far from a high class offering. This may have been more acceptable if the price was reasonable but it’s priced far too expensively for the low class of experience. While the Alice in Wonderland theme sounds great in theory and the cakes etc were tasty the vibe overall was very kindergarten level but with a 5 star price. I would not recommend coming here for an afternoon tea. There were 3 of us (2 adults, 1 child) and our total bill was £240. Save your money for Fortnum and Mason or others.
    

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