Mackenzie's

Mackenzie's reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. M

   Máirín

   Dublin1 review

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Very attentive staff. Great to have an IPA drink offered. Thoroughly enjoyed my pizza. My coeliac companion felt that her pizza base was a generic supermarket brand but still enjoyed.
   

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   Mackenzie'sResponded today

   Dear Mairin, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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2. J

   Jeff

   Phoenix4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Went here twice on recent trip to Dublin. Very open concept with views of kitchen. Attentive and friendly staff.
   

   Mackenzie'sResponded today

   Dear Jeff, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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3. L

   Lynn

   Dublin1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   I loved the evening . It was a family dinner. All of us enjoyed.
   

   Mackenzie'sResponded today

   Dear Lynn, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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4. C

   Cherin

   Amsterdam1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent food and great atmosphere! We had dinner there and food was very high quality.
   

   Mackenzie'sResponded today

   Dear Cherin, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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5. R

   Roisin

   Dublin1 review

   2.0

   Dined 5 days ago

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 4

   Four of us were dining. I ordered the Mediterranean pizza on a gf base and was informed they had run out of gf bases, so I ordered something else. My mother ordered the fish and chips but it would be more accurate to call it batter and chips for the amount of fish she got. My sister never received her main course and no one came to our table while we ate. We tried to catch staff’s attention to no avail. By the time someone noticed the rest of us had finished eating and my sister did not want to there eating with everyone watching her. We were offered the meal in a doggy bag but she did not want reheated food. We were also offered desert to take away but had to catch a train and did not want to wait any longer. We were asked what could the staff do for us which is very well but really they should be able to tell us what they were going to do. They took my sister’s meal off the bill and “some” of the drinks, still charging for a pint of Guinness. However they had left my cancelled Mediterranean pizza on the bill, which I had to point out to them. Staff were very apologetic but considering that the bill for a starter, three main courses and a Guinness came to €105, this simply wasn’t good enough. This was a birthday outing and rather spoiled the occasion. Next time we’ll go to the Wetherspoon’s two doors down.
   

   Mackenzie'sResponded today

   Dear Roisin, We are sorry to hear that we did not live up to our usual high standards on this occasion and you had a disappointing visit with us recently. We always aim to improve and appreciate feedback on where we fell short so that we can do better next time. We hope to give us another chance and visit again in the near future. Kind Regards, Mackenzie's Team
   

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6. D

   Dorothy

   Dublin2 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Lovely atmosphere, comfortable seating. We really enjoyed the experience.
   

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   Mackenzie'sResponded today

   Dear Dorothy, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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7. L

   Louise

   Dublin1 review

   5.0

   Dined on April 14, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The service was brilliant and the staff were friendly and attentive. The food was of excellent quality - really well done. Our table had really good things to say about the fish and chips in particular. I had the 6oz steak, asked for medium but it came well done. I fear this is an Irish thing to cook well done despite the order, but a steak can always be cooked more, not less. As we had a show to go to, I didn't think there was time to say it. As a well done steak though, it was good. The seating was comfortable, lighting perfect and noise level about right. Not too loud or quiet. The pricing was about right for the area.
   

   Mackenzie'sResponded today

   Dear Louise, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
   

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8. B

   Bebhinn

   London2 reviews

   3.0

   Dined on April 12, 2025

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food was lovely, calamari,cheese burger and beef tacos shared between two of us. Our first waiter was great, drinks and food ordered soon after we were seated but after that it went downhill, food was dropped to the table, not asked if we needed drinks, finished our food and first drink but no one checked on us at all, empty plated and glasses not cleared. After some time I went to the bar myself to order more drinks, it was not overly busy so I feel as though we were forgotten, not we did try to flag a waitressa few times. Good food but was let down by service.
   

   Mackenzie'sResponded today

   Dear Bebhinn, We are sorry to hear that we did not live up to our usual high standards on this occasion and you had a disappointing visit with us recently. We always aim to improve and appreciate feedback on where we fell short so that we can do better next time. We hope to give us another chance and visit again in the near future. Kind Regards, Mackenzie's Team
   

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9. E

   Elaine

   Dublin3 reviews

   2.0

   Dined on April 12, 2025

   1. Overall 2
   2. Food 3
   3. Service 1
   4. Ambience 3

   Our server was lovely & very efficient took our order straight away But went down hill after that We waited an hour for 2 salads and smashed avocado Our server kept apologising We were told by management that it was because of a large group that were also eating Really not good enough & this is not the first experience of this as same happened the last time I was there Everyone there were going to the show in Bord Gais and we weren’t the only ones waiting that long for our good While the food was good when it came I will not return because of this It’s a real same as the place in lovely
   

   Mackenzie'sResponded today

   Dear Elaine, We are sorry to hear that we did not live up to our usual high standards on this occasion and you had a disappointing visit with us recently. We always aim to improve and appreciate feedback on where we fell short so that we can do better next time. We hope to give us another chance and visit again in the near future. Kind Regards, Mackenzie's Team
   

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10. C

    Catriona

    Munster1 review

    4.0

    Dined on April 12, 2025

    1. Overall 4
    2. Food 3
    3. Service 5
    4. Ambience 5

    When our food arrived it was cold. We brought this to the attention of our waitress who got this sorted. When we paid our bill in cash instead of giving us change 20 was kept as a tip. We did not intend on giving that much.
    

    Mackenzie'sResponded today

    Dear Catriona, Thank you so much for your review, we are delighted to hear that you had a great experience at Mackenzie`s. We hope to welcome you back again soon! Kind Regards, Mackenzie`s
    

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