M.A.C. 24/7

Review summary

1. B

   Britney

   Hawaii

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   Basic food choices. Food and service was fast. Reservations was super easy. View if the courtyard with natural sunlight was nice (we went for breakfast)
   

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2. A

   Ana

   Seattle

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place! Would reserve again and recommend!!!!
   

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3. L

   Lisa

   New York City

   5 reviews

   3.0

   5 reviews

   Dined on January 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   It was ok. The crab was very very dry, which was really disappointing. The prime rib was delicious, as was the baked fish of the day. The imitation crab poke was not good either—the imitation crab was also dry. Service was attentive and friendly and the other food was quite delicious, just not quite for the price point.
   

   M.A.C. 24/7Responded on January 21, 2025

   Aloha, Lisa! Thank you for choosing to dine with us for our Prime Rib & Seafood Buffet, plus taking the time to share your feedback. We appreciate all comments from guests as they help us improve our services and offerings. Thank you for sharing. It's disappointing to learn that you were underwhelmed with our buffet. We appreciate your comments about our crab and surimi poke and we'll be sharing your feedback with our culinary team. Mahalo. It's nice to know that our prime rib and baked fish of the day were well-received. Thank you for sharing your kind words. Thank you again for choosing to dine at M.A.C. 24/7. We hope to have the opportunity to welcome you back to our restaurant soon for a much-improved experience. Mahalo!
   

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4. N

   Nou

   Minneapolis

   1 review

   5.0

   1 review

   Dined on January 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   It would have been better if the crab legs were hot but all the desserts were amazing!
   

   M.A.C. 24/7Responded on January 14, 2025

   Aloha, Nou! Thank you for choosing to dine with us for our Prime Rib & Seafood Buffet. We're thrilled to hear that you had a positive experience and we appreciate your 5-star review. Thank you for sharing! We do, however, sincerely apologize for the disappointment with our crab legs. We know that crab legs are an important part of our buffet experience, so we apologize for missing the mark. Rest assured, we will be sharing your feedback with our team in order to improve. It's great to know that our dessert selection was well received. Mahlalo! We hope to have the opportunity to welcome you back to M.A.C. 24/7 soon for another great meal. Mahalo!
   

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5. M

   Melinda

   Houston

   1 review

   5.0

   1 review

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved it all from the atmosphere to the food quality, thanks y’all.
   

   M.A.C. 24/7Responded on January 2, 2025

   Mahalo for dining with us! We're happy to hear that you enjoyed your experience at our restaurant. We hope to have the opportunity to welcome you back to M.A.C. 24/7 soon for another great meal. Thank you!
   

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6. P

   Pau

   Hawaii

   1 review

   3.0

   1 review

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We went to the New years eve dinner buffet that was 95 dollars per person and we arrived at 8:30 PM and this was the time we booked on the open table app and when we started eating the waitress told us that at 9 PM they were going to remove the food from the buffet that this was the finishing time. I went and spoke to the manager and told them that I spent 500 dollars on 5 people eating in 30 minutes that i thought it was not what a New Years buffet should be like. They finally kept it open but tell 9,45 but there was very little food left and the crab was finished. It was not a very good experience and especially because it had nothing special for a new years buffet. Never again....
   

   M.A.C. 24/7Responded on January 10, 2025

   Aloha, Pau! Thank you for choosing to dine with us for or New Year's Eve Dinner and for taking the time to share your review. We appreciate all feedback from guests as it helps us improve our services and offerings for all. Mahalo for sharing. It's disappointing to learn that you had a poor experience at our restaurant. We sincerely apologize for the confusion with our hours and buffet dining times. We understand the importance of enjoying a large selection of food at a reasonable cost and are very sorry for missing the mark. Rest assured, we'll be sharing your feedback with our team. Thank you again for dining with us. We hope to have the opportunity to welcome you back to our restaurant for a much-improved experience. Mahalo!
   

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7. M

   Malia

   Hawaii

   1 review

   5.0

   1 review

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazingly delicious. The prime rib was a thick cut. The poke and sashimi was fresh and Ono. Our server Yoon was the best. The complimentary birthday Hanoi’s ice cream with lilikoi swirl was refreshing. We definitely will be going back
   

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   M.A.C. 24/7Responded on December 28, 2024

   Aloha, Malia! Mahalo for dining with us at M.A.C. 24/7 for our Prime Rib & Seafood Buffet, plus taking the time to share your 5-star review! We are thrilled to hear that you enjoyed your experience and we appreciate your kind words. It's wonderful to know that you enjoyed our buffet, especially the prime rib, poke, and sashimi Thank you for sharing! If there is anything our team can do to improve, please do not hesitate to reach out. We value your feedback and appreciate your review. We can't wait to welcome you back to M.A.C. soon for another great meal! Mahalo!
   

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8. S

   Shelley

   Hawaii

   3 reviews

   2.0

   3 reviews

   Dined on December 25, 2024

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   Disappointed, staff running around looking very busy but had long waits for refills, bill, and dish clearing. I don't like dirty dishes sitting the on table. I am not sure if they were understaffed or what. They were plenty empty tables so restaurant was not full. The food was kept filled and warm. Chef who cooked omelet was great. Will not go back.
   

   M.A.C. 24/7Responded on December 28, 2024

   Aloha, Shelley, and thank you for choosing to dine with us for our Christmas Day brunch buffet. We appreciate all feedback from guests, so it is disappointing to learn that you had a less-than-satisfactory experience. From the slow service to the dirty plates, we sincerely apologize. Your comments help us improve our services and offerings for all, so our team is interested in learning more. We encourage you to reach out to us directly to make things right. It is nice to know that your omelet was a highlight. Thank you for sharing. We hope to have the opportunity to welcome you back to M.A.C. 24/7 for a much-improved experience. Mahalo!
   

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9. J

   Johnny

   San Francisco

   2 reviews

   3.0

   2 reviews

   Dined on December 25, 2024

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 4

   Service was great, we came for the Christmas Eve buffet and the food left a lot to be desired honestly. Was mostly dissapointed with the lack of quality side dishes. That being said, the server was phenomenal and helped make up for it with all of her kindness.
   

   M.A.C. 24/7Responded on December 28, 2024

   Aloha, Johnny, and thank you for choosing to dine with us for our Christmas Eve buffet. We appreciate all feedback from guests, so it is disappointing to learn that you had a less-than-satisfactory experience. We sincerely apologize. Your comments help us improve our services and offerings for all, so our team is interested in learning more. We encourage you to reach out to us directly to make things right. It is nice to know that our kind and attentive staff was a highlight. Thank you for sharing We hope to have the opportunity to welcome you back to M.A.C. 24/7 for a much improved experience. Mahalo!
   

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10. Y

    Yuna

    Hawaii

    1 review

    5.0

    1 review

    Dined on December 25, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food is awesome. Service is awesome. Locations,parking, everything awesome.high recommend.
    

    M.A.C. 24/7Responded on December 28, 2024

    Aloha, Yuna! Thank you for choosing to dine with us at M.A.C. 24/7 and for taking the time to share your kind words! We appreciate your 5-star review and are thrilled to hear that you enjoyed your experience. Mahalo! We can't wait to welcome you back to M.A.C. 24/7 for another excellent meal. Mahalo!
    

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