Luminosa

Review summary

1. L

   Leah

   Raleigh

   1 review

   4.0

   1 review

   Dined today

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious and server was very knowledgeable but we waited for our food for a very long time and portions of pasta were small
   

   LuminosaResponded today

   Hello Leah, Thank you for dining with us. We appreciate the 4-star review and your nice comments on the food. We also appreciate your feedback on the wait time for your entrees to arrive. We certainly apologize for the longer than usual wait. I did look into this and discovered there was a period during the evening the kitchen got hit with multiple orders at the pasta station causing a delay. We would like to welcome you back to enjoy a couple pasta entrees on us. Thanks again and enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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2. K

   Kathryn

   Western NC

   6 reviews

   5.0

   6 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding service from Dimitri. Lovely atmosphere. Inventive cocktails. Every dish seemed to have an unexpected element that enhanced the overall flavor. We were a party of six and everyone enjoyed everything. Only suggestion is to add a chocolate dessert to the menu. Highly recommend.
   

   LuminosaResponded today

   Hello Kathryn, Thank you for dining with us with your party of 6 on Christmas eve, We appreciate your 5-star review and knowing everyone had an enjoyable visit. We always are happy to hear when our service team members are providing "outstanding" service. We will be sure to pass along your nice comments to Dimitri. We hope to welcome you back soon. Thank you for the support. Jeff Elstro-General Manager The Flat Iron Hotel
   

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3. C

   Carolyn

   VIP

   Charleston

   71 reviews

   5.0

   71 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A fantastic experience! I made rez strictly on OT reviews not knowing it was an Indigo Road Hospitality Group property of which I am a huge fan. If you are fortunate enough to land Ace N as your server, trust him on your adventure through the menu. His knowledge of flavors, preparation, and pairings were perfection. Bone marrow Tater Tots, charcoaled carrots, Chef Cut CAB, Tiramisu, Super Tuscan, and Nonino all amazing!!!!
   

   LuminosaResponded today

   Hello Carolyn, Thank you for dining with us. We appreciate your 5-star rating and knowing you had a "fantastic experience". We always enjoy learning when our service team members are providing knowledgeable, attentive, and warm hospitable service. We will pass along your nice comments to Ace. We also appreciate you being a huge fan of the Indigo Road Hospitality Group and now have found another property and restaurant to enjoy. Thank you for your support and enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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4. P

   Pamela

   VIP

   Western NC

   46 reviews

   5.0

   46 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was so wonderful…there was a party at the next table that made a lot of noise; mostly laughing. One woman needed to use her indoor voice and we had trouble hearing each other, but the food, drink, ambiance and holiday cheer was in the air, so it was all good!
   

   LuminosaResponded 1 day ago

   Hello Pamela, Thank you for dining with us. We appreciate the 5-star review and knowing you had a "wonderful" visit. We are sorry you were seated next to a louder group enjoying the holidays in a big way. We also appreciate your support during these challenging times in Asheville and hope to welcome you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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5. P

   Paul

   Western NC

   4 reviews

   5.0

   4 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent first experience at Luminosa. David was attentive and knew the menu inside and out. Only hiccup--and we didn't really care that much--was that the first course came out well before our first round of drinks arrived. But those bone marrow tots were piping hot and delicious, and we'd rather have tots hot and ready than lingering on the line... Lemon pizza second course was quite good--plenty for 4 to share. Entrees were really well prepared: the half chicken was as good as advertised by David, the coppa steaks were **outstanding**, and the skirt was perfectly cooked. We also had gnocchi, fusilli, polenta, kohlrabi and spinach--all plentiful to share and well executed. Everything was hot when it hit the table, which is vital for a great meal. The staff was on point, and there was good support on service. Desserts have to be next level to really stand out during a great meal, but the honeycomb concoction with the semi-freddo was inventive and delicious. This particular meal was one of just a handful I can recall here in Asheville where the $130/person/all-in was *really* worth it. But it was, and we'll be back.
   

   LuminosaResponded 1 day ago

   Hello Paul, Thank you for dining with us for the first time. We appreciate the 5-star review, nice comments of the food and service, and knowing you had an "excellent" visit. We apologize for the drinks coming out slow, for your future visit, one round is on us. We also appreciate your support during these challenging times in Asheville and hope to welcome you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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6. M

   Mike

   VIP

   Greensboro

   4 reviews

   5.0

   4 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Jamie was a fabulous server! He provided lots of suggestions and made the meal fun for both of us. We also loved the speakeasy that we were offered to visit while we waited for our table, a very nice touch! Great food great service, we’d definitely recommend for anyone visiting Asheville
   

   LuminosaResponded 4 days ago

   Hello Mike, Thank you for dining with us. We appreciate the 5-star review and your nice comments on Jamie for providing you "fabulous" service. We will pass along your compliments to Jamie and share he made your visit fun for both of you. We look forward to welcoming you back soon. Thank you for the support. Jeff Elstro-General Manager The Flat Iron Hotel
   

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7. C

   Charlie

   Western NC

   2 reviews

   4.0

   2 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   My table ordered many plates and we shared everything. The bok choy was beyond a doubt the best thing we had all night. I would go back and just eat two orders of that. Do not let that slip off of your menu, Luminosa. It was the most balanced and complete dish, and utterly surprising. The honeycomb semifreddo was the next favorite, and for the same reasons as the bok choy. Following that was the lemon pizza which I will be coming to get again. The caramelle was ok, but it felt incomplete, like it was missing something. The bread service was good, but a bit expensive for what we got (the focaccia was outstanding, as was the compound butter, but garlic knots are for pizzerias, and nobody wants grassinni when it's next to fresh baked bread as good as that focaccia. We all would have preferred a larger serving of focaccia and skip the rest). The polenta and tater tots were well executed. Looking forward to trying more of this menu.
   

   LuminosaResponded 5 days ago

   Hello Charlie, Thank you for dining and supporting us during these challenging times in Asheville. We appreciate your nice comments on the various menu items you were able to experience and your recommendation to our future guests. We look forward to welcoming you back to experience additional menu items and deliver an all-around 5-star visit. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
   

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8. M

   Melody

   Atlantic City

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This was the best restaurant dining experience I've had in months, and I am a foodie. Luminosa is a must! The bread, the rigatoni, the lemon pizza, and don't skip the tiramisu. Our waiter was excellent, attentive and funny, with excellent recommendations. I'm sorry I don't remember his name.
   

   LuminosaResponded 5 days ago

   Hello Melody, Thank you for dining with us. We appreciate the 5-star review and your nice comments and your recommendation to our future guests. We are happy to learn we provided your "best dining experience" you have had in months and our service team member delivered excellent and enjoyable service. We hope to welcome you back soo. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
   

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9. P

   Paul

   VIP

   Charleston

   8 reviews

   5.0

   8 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Our first visit was on a busy Tuesday night, had to wait about 20 minutes past Rez time but was fine at the bar. The rigatoni & agnoletti dishes were excellent as was the service by Francisco. D’mitri was kind to treat us to a special plate also! The menu is a bit challenging but Francisco helped us & the food is truly excellent! We’ll add Luminosa to our top 5 in Asheville & eagerly will return. A great fine dining experience!
   

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   LuminosaResponded today

   Hello Paul, Thank you for dining with us. We appreciate your 5-star review and your nice comments on the food and service. We will be sure to pass along your compliments to Francisco and Dimitri. Paul, we look forward to your return visit. Thank you for your support. Jeff Elstro-General Manager The Flat Iron Hotel
   

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10. OT

    OpenTable Diner

    Western NC

    3 reviews

    5.0

    3 reviews

    Dined 7 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wonderful place with fabulous food, sercice, and ambiance. We had to wait an hour after our reservation but they offered free prosecco and bread service while we waited. Good vegetarian options too.
    

    LuminosaResponded 5 days ago

    Thank you for dining with us. We appreciate your 5-star and knowing you enjoyed your visit. We apologize for having to wait for your table. We have been experiencing our other guests are also enjoying their visit and enjoying the atmosphere a bit longer than usual. Thank you for your understanding and we hope to welcome you back soon. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
    

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