Luminosa

Review summary

1. L

   Luke

   Western NC

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was great, service professional, curated vibe and ambience.
   

   LuminosaResponded today

   Hello Luke, Thank you for dining with us. We appreciate the 5-star review and your nice comments on the "curated vibe"/ambience, food and service. We look forward to welcoming you back in the new year. Happy holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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2. S

   Stephanie

   VIP

   Miami

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always 10/10. Thank you to the full team for taking such good care of us!
   

   LuminosaResponded 1 day ago

   Hello Stephanie, Thank you for dining with us again. We appreciate your support and knowing you had another 10 out of 10 experience. We are happy to take care of you and look forward to welcoming you back soon. Thanks again and happy holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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3. a

   amber

   Western NC

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   10/10 everything was perfect. The atmosphere, the staff, and the location were a nice bonus to accompany how incredible the food was. The pasta was my favorite (Caramelle) ! Congrats to Graham and his team!
   

   LuminosaResponded today

   Hello Amber, Thank you for dining with us. We appreciate the 5-star review (or 10 out of 10) and your nice comments on the food and service. The Caramelle pasta has been a diner's favorite the past few weeks. We will pass along your compliments to Graham, Sean and culinary team. We look forward to welcoming you back in the new year. Happy holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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4. s

   steven

   Western NC

   9 reviews

   5.0

   9 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a wonderful meal with great service. Waitstaff was very helpful with selections and suggestions. Ambiance was wonderful too. Had a great evening and we do plan on returning!
   

   LuminosaResponded 2 days ago

   Hello Steven, Thank you for dining with us. We appreciate the 5-star review and nice comments on the service food. We are happy to learn you had a "wonderful meal" and plan to return. Thank you for the support and we look forward to your return visit. Jeff Elstro-General Manager The Flat Iron Hotel
   

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5. r

   ronald

   Naples

   11 reviews

   5.0

   11 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great pizza dough. The Margharita pizza was excellent.
   

   LuminosaResponded 2 days ago

   Hello Ronald, Thank you for dining with us. We appreciate the 5-star review and nice comments on the pizza. We are happy to learn you enjoyed your visit. Thank you for the support and we look forward to welcoming you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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6. w

   wesley

   VIP

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Service tremendous! Food equally great. Interior very nice!
   

   LuminosaResponded 3 days ago

   Hello Wesley, Thank you for dining with us. We appreciate the 5-star review, your nice comments on the service, food, and ambience, and knowing you had a tremendous visit. Thank you for the support and we look forward to welcoming you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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7. J

   John

   Western NC

   10 reviews

   5.0

   10 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time diners at this beautiful restaurant. Will keep coming back to go through the entire menu!! A quiet table tucked in an alcove, charming and knowledgeable waiter, Jamie, and great food made for a wonderful Christmas dinner.
   

   LuminosaResponded 3 days ago

   Hello John, Thank you for dining with for the first time. We appreciate the 5-star review and knowing you had a wonderful visit. We always are happy to learn when our service team members are recognized for providing friendly, knowledgeable, and warm hospitable service. We will be sure to pass along your nice compliments to Jamie. Thank you for the support and we look forward to welcoming you back soon (hopefully before next Christmas). Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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8. V

   V

   Western NC

   1 review

   5.0

   1 review

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Superb in every regard: outstanding service, excellent dishes, welcoming and comfortable.
   

   LuminosaResponded 3 days ago

   Hello V, Thank you for dining with us. We appreciate the 5-star review, your nice comments on the food and service, and knowing you had a "superb" visit. Thank you for the support and we look forward to welcoming you back soon. Enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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9. L

   Leah

   Raleigh

   1 review

   4.0

   1 review

   Dined 4 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious and server was very knowledgeable but we waited for our food for a very long time and portions of pasta were small
   

   LuminosaResponded 4 days ago

   Hello Leah, Thank you for dining with us. We appreciate the 4-star review and your nice comments on the food. We also appreciate your feedback on the wait time for your entrees to arrive. We certainly apologize for the longer than usual wait. I did look into this and discovered there was a period during the evening the kitchen got hit with multiple orders at the pasta station causing a delay. We would like to welcome you back to enjoy a couple pasta entrees on us. Thanks again and enjoy the holidays. Jeff Elstro-General Manager The Flat Iron Hotel
   

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10. K

    Kaighn

    Western NC

    9 reviews

    5.0

    9 reviews

    Dined 4 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great first experience! Excellent cocktails and service. I loved the handmade pasta!
    

    LuminosaResponded 2 days ago

    Hello Kaighn, Thank you for dining with us for your first time on Christmas Eve. We appreciate the 5-star review and nice comments on the service food. We also appreciate your support during these challenging times in Asheville and hope to welcome you back for your second visit. Thanks again. Jeff Elstro-General Manager The Flat Iron Hotel
    

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