Lume Kitchen and Lounge

Review summary

1. D

   Debra

   Toronto

   11 reviews

   5.0

   11 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were there for happy hour. Our server and I’m sorry I did not get her name was polite efficient & patient as we were wishy-washy as to what we wanted to eat . I liked her style. Drinks were smashing.  My niece enjoyed her wine and I was captivated by the tequila and jalapeño drink. I forget the name of it actually, but it was very good, a little spicy just perfect. The food was amazing. We loved the penne, the shrimp and flatbread. Portions were plentiful. Excellent value for your money. Will definitely come back again.!  and we took home the remaining flatbread and heated it for midnight snack my grand niece loved it!
   

   Lume Kitchen and LoungeResponded today

   Hi Debra, Thank you so much for sharing this lovely feedback! We’re thrilled to hear you had such a great experience with us during happy hour. We’ll be sure to pass along your compliments to our server, and we’re so glad she made your visit enjoyable! We're also glad you loved the food, and the leftovers as well! We can’t wait to have you back next time. Thanks again for your kind words and for choosing us to spend your evening with. See you soon!
   

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2. l

   lynn

   Toronto

   6 reviews

   5.0

   6 reviews

   Dined on December 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and food was delicious. Always a pleasure.!
   

   Lume Kitchen and LoungeResponded today

   Hi Lynn, Thank you so much for the kind words! We're thrilled to hear you enjoyed both the service and the food. It’s always a pleasure to have you with us, and we can’t wait to welcome you back again soon!
   

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3. P

   Paul

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I have been to Lune a few times and I always bleon away by their service and the quality of their food. The hostess was welcoming, and our server was Giovanni was excellent. He was very attentive and knowledgeable about the menu. Nicole, was also awesome, as she was super friendly and very engaging. The owner, Luigi, came to talk to my cousin and I, which made us feel even more welcomed. One of the servers who served me a couple of months ago remembered me. All the staff seem like genuine people. This restaurant makes you feel like you are eating at family member or friend’s place. You won't be disappointed! I will be bringing more guests soon. :)
   

   Lume Kitchen and LoungeResponded today

   Hi Paul, Wow, thank you so much for this glowing review! We’re beyond happy to hear that you’ve consistently had such positive experiences with us at Lume. It’s always our goal to make you feel like part of the family, so it’s great to know that Giovanni, Nicole, and the rest of our team were able to create such a welcoming atmosphere for you. We can’t wait to welcome you and your guests back soon. Thanks again for your kind words, and see you next time!
   

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4. K

   Kathleen

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Food was average. Service a bit slow. Decor is really nice.
   

   Lume Kitchen and LoungeResponded today

   Hi Kathleen Thank you for sharing your feedback. We’re glad you enjoyed our décor and appreciate your thoughts on the food and service. We’re sorry to hear that some aspects didn’t quite meet your expectations. Our goal is to provide exceptional experiences for all our guests, and we’ll certainly take your comments into account as we continue to improve. We hope to see you again soon and that your next visit aligns more closely with the experience we aim to offer.
   

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5. E

   Emily

   Toronto

   8 reviews

   5.0

   8 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This is the second time we visited Lume Kitchen and Lounge and we were not disappointed. A wonderful atmosphere, great service and a delicious meal. We will definitely be back
   

   Lume Kitchen and LoungeResponded today

   Hi Emily, Thank you for your kind words! We’re so happy to hear that your second visit to Lume Kitchen and Lounge was just as enjoyable as the first. It’s always great to know that the atmosphere, service, and food met your expectations. We can’t wait to welcome you back again soon!
   

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6. R

   Ravi Shankar

   Toronto

   4 reviews

   4.0

   4 reviews

   Dined on December 13, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice ambience, good food and great service, given the relatively smaller space.
   

   Lume Kitchen and LoungeResponded today

   Hi Ravi, Thank you so much for your kind words! We're thrilled to hear that you enjoyed the ambiance, food, and service during your visit. We do our best to make the most of our space, and it’s great to know you had a positive experience. We’d love to earn that 5th star on your next visit! Hope to see you again soon!
   

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7. M

   Marilynne

   Toronto

   1 review

   5.0

   1 review

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   My friends and I had an amazing dining experience at Lume. The service was fantastic from the moment we walked in the door and the food was absolutely delicious! We will definitely be back!
   

   Lume Kitchen and LoungeResponded today

   Hi Marilynne, Thank you so much for the fantastic feedback! We’re thrilled to hear that you and your friends had such a great dining experience with us. It’s always our goal to provide excellent service and delicious food, and we’re so happy to know we hit the mark! We can’t wait to welcome you back again soon!
   

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8. L

   Ligia

   Toronto

   3 reviews

   3.0

   3 reviews

   Dined on December 7, 2024

   1. Overall 3
   2. Food 5
   3. Service 2
   4. Ambience 4

   Great food. Service lack a little, and music is a somewhat loud.
   

   Lume Kitchen and LoungeResponded today

   Hi Ligia, Thank you for your feedback. We're so glad to hear you enjoyed the food, but we’re sorry to hear that the service and music volume didn’t meet your expectations. We take your comments seriously and will work on improving both areas to ensure a better experience next time. We hope to have the opportunity to welcome you back soon and provide a more balanced experience.
   

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9. A

   Andrew

   Toronto

   1 review

   4.0

   1 review

   Dined on December 5, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Beautiful decor and friendly staff. The food was plentiful and delicious.
   

   Lume Kitchen and LoungeResponded today

   Hi Andrew, Thank you for the wonderful feedback! We’re so glad to hear you enjoyed our decor, staff, and the food. It’s always great to know that our guests have a great experience all around. We hope to welcome you back soon!
   

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10. D

    Dr. Samia

    Toronto

    6 reviews

    5.0

    6 reviews

    Dined on December 3, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Was there for lunch. A very pleasant server. Excellent food. Easy and convenient parking. Highly recommended.
    

    Lume Kitchen and LoungeResponded today

    Hi Dr. Samia, Thank you so much for the kind words! We’re so happy to hear you had a pleasant lunch experience with us. It’s wonderful to know you enjoyed the food, service, and the convenience of parking. We truly appreciate your recommendation! We look forward to welcoming you back soon!
    

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