Lulu Bar

Review summary

1. OT

   OpenTable Diner

   Calgary

   1 review

   1.0

   1 review

   Dined today

   1. Overall 1
   2. Food 4
   3. Service 1
   4. Ambience 2

   Lulu Bar used to be one of my favourite spots in Calgary. I've been a loyal customer since they opened, always enjoying the great service, even when I occasionally sent something back. Unfortunately, my last visit left me deeply disappointed and upset. I recently brought some friends from out of town, hoping to share one of my go-to spots with them. Sadly, things didn’t go as planned. We ordered drinks that didn’t taste great, and one caused my friend heartburn. When we politely sent them back, the male manager approached us and began questioning why the drinks were returned. After explaining, he continued pressing my friend about why she was having heartburn. When she said she wanted a margarita as a replacement, his response—“Tequila, do you think that’s too strong?”—felt unnecessary and condescending. The tone and manner in which he spoke made us feel extremely uncomfortable. What made this experience worse was that it felt like the manager’s behavior was racially motivated. As my friend is a person of color, his attitude and the way he spoke to her felt different from how staff had treated me on previous visits. This type of interaction is not acceptable anywhere, especially in a professional dining environment. It’s incredibly disheartening because I used to love this place, but after this experience, I can’t see myself returning. Respect, professionalism, and inclusivity are essential in hospitality, and this experience failed on all fronts. I truly hope management takes this feedback seriously and works to ensure all guests feel welcome, respected, and valued.
   

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2. S

   Shevy

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great time with great company, cocktails were amazing and the food was phenomenal!
   

   Lulu BarResponded 1 day ago

   Hi Shevy, Thanks for the great review! We’re thrilled that you enjoyed the cocktails and food, and it’s fantastic to know you had such a memorable time. We can’t wait to welcome you back for more deliciousness and good vibes!🤩🌴🍍
   

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3. T

   Theresa

   VIP

   Calgary

   3 reviews

   3.0

   3 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   We came on a busy night and the service was slow. We didn’t get drinks for 25 minutes. The food was pretty good but we did get one dish that tasted fishy. Great Mai Tai
   

   Lulu BarResponded 1 day ago

   Hi Theresa, Thank you for taking the time to send us your feedback, we are disappointed to hear that our dish didn’t meet your expectations. I would love the opportunity to discuss the situation in further detail. If you can please email me at dzahoruiko@lulubar.ca I would appreciate it. Kind regards, Diana Zahoruiko
   

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4. C

   Charlotte

   Calgary

   3 reviews

   5.0

   3 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was fantastic. Our server Margaret was super helpful with recommendations, and helping me with my nut allergy! So was the host/manager on duty! Every single server that brought food to the table made sure to confirm my allergy. It was incredible. Drinks and food were both fabulous and we will for sure be back!
   

   • 

   Lulu BarResponded 1 day ago

   Hi Charlotte, Thank you so much for the wonderful review! We’re so glad to hear you had a fantastic experience, and we’re especially happy that Margaret and our team were able to make you feel safe and taken care of you. We can’t wait to welcome you back for more amazing food and drinks!🌸🌴
   

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5. A

   Ayla

   VIP

   Calgary

   2 reviews

   5.0

   2 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   This spot will always be a favorite—the food is unlike anything else in Calgary, and the cocktails are expertly crafted. A must-visit for anyone craving something unique and delicious!
   

   Lulu BarResponded 1 day ago

   Hi Ayla, Thank you so much for the amazing review! We’re thrilled to hear that our food and cocktails stood out to you. It's always a pleasure to know we’re making a unique impression in Calgary. We can’t wait to welcome you back for another unforgettable experience!🌴🍍
   

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6. T

   Taylor

   VIP

   Calgary

   1 review

   3.0

   1 review

   Dined 7 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 1

   Overall food was as expected, but sat on the side of the restaurant which didn't have the greatest ambience. The heating was incredibly hot, and was so warm that it warmed the wine.
   

   Lulu BarResponded 7 days ago

   Thank you for taking the time to send us your feedback, we’re sorry to hear that we didn’t meet your expectations. I would love the opportunity to discuss the situation in further detail. If you can please email me at dzahoruiko@lulubar.ca I would appreciate it. Kind regards, Diana Zahoruiko
   

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7. K

   Kiran

   Calgary

   12 reviews

   5.0

   12 reviews

   Dined on December 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Met up with a friend here for dinner at 6 pm. We got seated in the upstairs corner which was quiet. Very attentive service. Food came out quick. Drinks were great. Total damage was $63 which is a bit more on the expensive end of things but it was worth it.
   

   Lulu BarResponded 7 days ago

   Hi Kiran, Thanks for the awesome review! We’re so glad you enjoyed your dinner and had a quiet spot to catch up with your friend. It’s great to hear the service, food and drinks all hit the mark. We hope to see you both again soon!😊🍍
   

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8. j

   jason

   VIP

   Calgary

   29 reviews

   5.0

   29 reviews

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Calm for pre-Christmas lunch. Sat at the bar. Great service. Excellent food. The Loco Moco is my current favourite dish. The Calamari is my ‘every time’ favourite
   

   Lulu BarResponded 7 days ago

   Hi Jason, We really appreciate your review! It's great to know the Loco Moco and our Coconut Squid hit the spot for you. We’re so glad you had a relaxing pre-Christmas lunch with us, and we can't wait to welcome you back for another round of your favorite dishes!🍍🌴
   

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9. O

   Olha

   Calgary

   1 review

   5.0

   1 review

   Dined on December 21, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Yesterday evening, we had a wonderful time at Lulu Bar was warm and inviting, and the staff was incredibly friendly and attentive. The food was absolutely delicious, with every dish beautifully presented.
   

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   Lulu BarResponded on December 22, 2024

   Hi Olha, Wow, thank you so much for the glowing 5-star review! 😊 We're so happy to hear that you had a fantastic time at Lulu Bar. It means a lot to us that you enjoyed the atmosphere, food, and service! Your kind words truly made our day. We can’t wait to have you back for another unforgettable experience. Thanks again for choosing us and for taking the time to share your feedback!🍍🤩
   

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10. D

    DH

    Calgary

    2 reviews

    5.0

    2 reviews

    Dined on December 20, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great venue to host a business meal. It was our Guest's first time here and he was very complimentary towards the dishes served.
    

    Lulu BarResponded on December 21, 2024

    Hi there, Thank you for the great review! We’re so glad to hear that your guest had such a positive first experience with us. It means a lot that the dishes made such an impression on them. We’re always excited to introduce new guests to our menu, and we’re thrilled that everything exceeded expectations.🤩 We can’t wait to welcome you both back for another memorable meal soon!🌴🍍
    

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