Los Mochis London City

Review summary

1. M

   Myriam

   London1 review

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was incredible, the food, ambiance, the personnel was very kind.
   

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2. S

   Sean VIP

   London5 reviews

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 5
   3. Service 5
   4. Ambience 5

   As usual the food, ambience and service was first class. However, the experience was spoilt due to the policy of being allocated a table for only 1 3/4 hours. I think 2 hours is more than reasonable hence marking the venue down to 3 stars overall. I’ll consider recommending or coming again if that policy is changed.
   

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3. r

   roshni

   London24 reviews

   4.0

   Dined 1 day ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lovely ambience and great service. We were seated in the covered rooftop area, was beautifully decorated and cosy. Servers were very friendly and helpful. The food was nice but was not special, the flavours were not as punchy or stand out as I would have expected from a mix of Japanese and Mexican. We were a vegetarian party so that may be a lack in the flavours of the vegetarian options. Menu is large and vast and the drinks and dessert options are great.
   

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4. M

   Migena

   London1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely experience, our waiter was very attentive and the manager, Elvis, gave us a vip experience with a lovey tour of the venue. Will definitely be coming again!
   

   Los Mochis London CityResponded 1 day ago

   Hi Migena, thank you for your kind words! We're delighted you had such a lovely experience and that Elia and the team made your visit extra special. We look forward to welcoming you back soon! Best regards, Los Mochis
   

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5. S

   Suzanne

   New York City3 reviews

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible experience! Not having to worry about gluten AND delicious and innovative food made the evening one of the best in memory. The space is beautiful and the concept creative. Staff was warm and helpful with ordering. Can’t wait to come back.
   

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   Los Mochis London CityResponded 1 day ago

   Hi Suzanne, thank you for your wonderful review! We're so pleased you had such a memorable experience and felt at ease with our menu. It's fantastic to hear you enjoyed the food, atmosphere and the service. We can't wait to welcome you back soon! Best regards, Los Mochis
   

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6. OT

   OpenTable Diner

   Manchester2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great experience, amazing food and service was great too. I did say it was a birthday and if something could be done but sadly that note I placed on the booking wasn’t acknowledged
   

   Los Mochis London CityResponded 1 day ago

   Hi, thank you for your kind words about the food and service. We're so glad to know you had a great experience. We're sorry to hear your birthday note wasn't acknowledged, we always aim to make special occasions memorable. We appreciate your feedback and hope to celebrate with you properly on your next visit! Best regards, Los Mochis
   

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7. OT

   OpenTable Diner

   London1 review

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 5

   Vibe was nice our male waiter was nice the women we had was so rude and kept giving dirty looks when asking about the menu.
   

   Los Mochis London CityResponded 3 days ago

   Hi, thank you for sharing your experience with us. We're glad to hear you enjoyed the vibe and the service. However, we're sorry to hear you felt uncomfortable with the overall service. This certainly isn't the experience we aim to provide and we will address your feedback with the team to ensure a better service moving forward. We hope you'll consider visiting us again for a more positive experience. Best regards, Los Mochis
   

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8. S

   Stella

   London2 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   The order was taken very wrong - as a result it was too much food Also - the food delivery doesn’t fly sir into account they the food was ordered for different people - so we had to wait with no food for one person whilst the fish course would be finished by the other one as an example Lunch didn’t flow
   

   Los Mochis London CityResponded 3 days ago

   Hi Stella, thank you for sharing your feedback. We're sorry to hear about the issues with the order and the pacing of the meal. We strive to ensure that each guest enjoys a seamless dining experience and it's clear we missed the mark this time. We truly appreciate your comments and will work to improve the flow and accuracy of our service. We hope you'll consider giving us another chance in the future. Best regards, Los Mochis
   

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9. T

   Tracy

   London4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food was delicious, service was excellent, from the door staff, receptionist to the lovely waiter! They were all very attentive and friendly and the ambience was great! Will definitely go back.
   

   Los Mochis London CityResponded 5 days ago

   Hi Tracy, thank you for your wonderful feedback! We're so pleased to hear that you enjoyed the food, service and atmosphere. Our team takes great pride in providing attentive and friendly service, so it's great to know it made your experience memorable. We can't wait to welcome you back! Best regards, Los Mochis
   

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10. M

    Michelle VIP

    London2 reviews

    5.0

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Wanted to eat at Los Mochis London City since it opened and it was a fitting birthday dinner for my son. We all thoroughly enjoyed the food, it was flavoursome and every dish was presented well and tasted amazing. The staff were attentive and knowledgeable, the bar staff at the bar were great and suggested some great cocktails. The atmosphere was great and fantastic views of the City. All in all a great evening - thank you.
    

    Los Mochis London CityResponded 3 days ago

    Hi Michelle, thank you so much for your wonderful review! We're honoured that you chose to celebrate your son's birthday with us. We're thrilled to hear you enjoyed the food, cocktails and the atmosphere. It's great to know the stagg made your evening even more enjoyable. We truly appreciate your kind words and look forward to welcoming you back for another great experience soon! Best regards, Los Mochis
    

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