Longhorn Smokehouse - Wrest Point

Review summary

1. R

   Roger

   Victoria

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was amazing and the service by a mostly young wait staff was excellent. Highly recommended!!
   

   Is this helpful?

2. M

   Megan

   WA

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Longhorn Smokehouse was wonderful!! We had one of the share platters and it was fantastic. The service was also 10/10 the staff were so friendly and quick with our meals.
   

   Is this helpful?

3. A

   Anna

   Tasmania

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely food, attentive staff . Highly recommend a Meal here
   

   Longhorn Smokehouse - Wrest PointResponded 2 days ago

   Dear Anna, Thank you for your kind words! We're thrilled you enjoyed the food and service, and we appreciate your recommendation. We hope to see you again soon! Regards, The Longhorn Team
   

   Is this helpful?

4. OT

   OpenTable Diner

   Gold Coast

   1 review

   2.0

   1 review

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 1
   4. Ambience 3

   It was our first time trying the restaurant and it wasn’t the best. We had the calamari and burnt end entire and the calamari was more burnt than then burnt ends. We both got the same steak cooked medium rare yet one steak was more rare than the other. The one that was more rare I would say was rare not medium rare. The lady thing was the amount of times staff approached us to ask if the meal was ok once I enough after that please leave us alone. At the end of the day the meal was more expensive than what St albi’s was and was no where near as good. Have a lovely day!!
   

   Longhorn Smokehouse - Wrest PointResponded 2 days ago

   Dear Anonymous, Thank you for sharing your feedback, and we’re sorry to hear your experience didn’t meet expectations. We appreciate your comments on the food and service, and we will address the issues you mentioned with our team to ensure improvements. We hope to have the opportunity to provide a better experience for you in the future. Regards, The Longhorn Team
   

   Is this helpful?

5. J

   John

   Tasmania

   1 review

   4.0

   1 review

   Dined on February 7, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   Awesome great experience, great food, terrific service
   

   Longhorn Smokehouse - Wrest PointResponded 2 days ago

   Dear John, Thank you for your wonderful review! We're so glad to hear you had a great experience with our food and service, and we look forward to welcoming you back soon. Regards, The Longhorn Team
   

   Is this helpful?

6. Z

   Zach

   Melbourne

   1 review

   5.0

   1 review

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Bloody amazing! The whole lot was exceptional and great value for money.
   

   Longhorn Smokehouse - Wrest PointResponded 2 days ago

   Dear Zach, Thank you for your fantastic feedback! We’re thrilled to hear that everything exceeded your expectations and that you found great value in your experience. We look forward to welcoming you back for another exceptional visit! Regards, The Longhorn Team
   

   Is this helpful?

7. m

   mark

   Tasmania

   1 review

   5.0

   1 review

   Dined on February 7, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The staff here are friendly and very professional. They worked well as a team and communication to clients, excellent. They know their products and explained menu and drink items well. They kept their enquiries about our meal discreet but appropriate. The restaurant smelt devine and the food did not disappoint. Both the lamb and eye fillet were cooked to perfection. The chefs in the grill kitchen know their stuff and were interesting to watch... great team work! The thick cut chips were disappointing as they were not crunchy as anticipated. Great mac n cheese and lovely accompaniments with the lamb. We enjoyed the apple pie dessert and left very satisfied diners. Well done everyone.
   

   Longhorn Smokehouse - Wrest PointResponded 2 days ago

   Dear mark, Thank you for your detailed and thoughtful review! We are thrilled to hear you had such a positive experience with both our staff and the food, and we will certainly pass along your compliments to the team. We also appreciate your feedback on the chips and will review them to ensure a better experience in the future. Regards, The Longhorn Team
   

   Is this helpful?

8. S

   Stephen

   Tasmania

   2 reviews

   5.0

   2 reviews

   Dined on February 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was great and the service was exceptional. It was a great place for a celebration.
   

   Longhorn Smokehouse - Wrest PointResponded on February 3, 2025

   Dear Stephen, Thank you for your kind words! We’re delighted you enjoyed the great food and exceptional service. It’s wonderful to know our venue made your celebration special, and we look forward to welcoming you again. Regards, The Longhorn Team
   

   Is this helpful?

9. E

   Eduardo

   Tasmania

   1 review

   5.0

   1 review

   Dined on January 28, 2025

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 5

   All good. The food was delicious. The attention was not to good and not to bad. Just need to pay more attention to customers at night time.
   

   Longhorn Smokehouse - Wrest PointResponded on February 3, 2025

   Dear Eduardo, Thank you for your feedback. We're pleased to hear you enjoyed the food and appreciate your comments on the service. We will take your suggestion into consideration to ensure a more attentive experience for our evening guests. Regards, The Longhorn Team
   

   Is this helpful?

10. C

    Claire

    Tasmania

    1 review

    3.0

    1 review

    Dined on January 25, 2025

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    The food was good, but disappointed with the service. The waitress who showed us to the table didn’t even say hello. They tried to make us do a set menu when we were a table of 10 and it was not advised on booking that we had to. The menu clearly stated the set menu was for groups of 12 or more. We brought a cake as it was my partners birthday which we gave to the waitress when we arrived. My friend (who didn’t know there was a cake) ordered a dessert for my partner as a surprise, but the wait staff should’ve told them there was cake and questioned if the dessert was necessary. It just ended up being wasted,
    

    Longhorn Smokehouse - Wrest PointResponded on January 27, 2025

    Dear Claire, Thank you for your feedback; we truly appreciate you bringing these concerns to our attention. We’re glad you enjoyed the food but are sorry to hear about the issues with service and communication. The misunderstanding about the set menu and the handling of your partner’s birthday cake should have been managed much better. We will address these points with our team to ensure clearer communication and a more seamless experience for our guests in the future. Regards, The Longhorn Team
    

    Is this helpful?