Lobby - Hamilton

Review summary

1. L

   Laryssa

   VIP

   Los Angeles

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Incredible NYE dinner at Lobby. Beautiful space. Amazing attractions. Service is one of a kind. Food DELICIOUS!!! 100% recommended 🙌
   

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2. N

   Nicola

   VIP

   Calgary

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 5

   We dined here for New Years Eve. The ambiance was great. The food was mediocre for what we paid and the steak was dry. We hadn't finished our dessert or drinks and we were asked to leave. It was also our Anniversary, which they ask when you are booking and nothing was offered to us. So disappointed in this place.
   

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3. M

   Mark

   Orlando

   1 review

   4.0

   1 review

   Dined 5 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 5

   The night out for my wife’s birthday was great! We had awesome service and the restaurant design was great. We found the lamb chop a tad dry however the lobster ravioli and the NY Strip were amazing. I would recommend going back to try more for sure :D
   

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4. A

   Alexander

   Toronto

   1 review

   5.0

   1 review

   Dined on December 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really good food, nice decor and lighting. Our server Frankie was a sweetie. Would go back and recommend to others.
   

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5. T

   Tania

   Central Coast

   1 review

   4.0

   1 review

   Dined on December 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Great brunch spot. Frankie was an amazing server, super friendly and attentive. Food was superb and vibe was just what you want for brunch. Will definitely go back to try their dinner menu and recommend to friends.
   

   Lobby - HamiltonResponded on December 17, 2024

   Hi Tania, Thank you for your kind words! We're so glad to hear Frankie made your experience special. We look forward to having you back! See you soon! Kind Regards, Guest Services
   

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6. R

   Rosanne

   Toronto

   4 reviews

   5.0

   4 reviews

   Dined on December 15, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lobby never disappoints! Always a good time. We love all the staff. Amelia was amazing. Thx for another amazing night
   

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7. C

   Charlie

   Toronto

   1 review

   5.0

   1 review

   Dined on December 11, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Highly Recommend coming here, very nice spot. Food was excellent!
   

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8. D

   Doug

   Toronto

   8 reviews

   3.0

   8 reviews

   Dined on December 8, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Lobby was just okay—not what we were hoping for. We went in seeking something more memorable, something that would make us say, “We’ll be back with friends.” Instead, we found ourselves discussing what to write in a fair review while still sitting at the table—a telling sign. The atmosphere felt unfinished. The name of the restaurant seems fitting because dining here truly felt like eating in a lobby—or perhaps a storage room for old restaurant benches and bistro tables that, while not mismatched, lacked any sense of cohesion or charm. Service and drinks were underwhelming. My son and I ordered soft drinks, but they arrived flat and tasteless. When we raised this with our server, we were told, “They all come from the same nozzle, so they’ll all be like that.” So, flat drinks it was. The food timing was another disappointment. My wife and daughter’s meals arrived first, but they were barely warm—my wife described hers as just above room temperature. Meanwhile, my chicken and waffles were excellent, but they didn’t come out until the other meals were nearly finished. By then, the shared dining experience felt disjointed. As a family, we rated the experience: two 7’s, two 6’s. Perhaps there’s potential here, but for now, it’s “maybe next time.”
   

   Lobby - HamiltonResponded on December 11, 2024

   Hi Doug, Thank you for your feedback. We're sorry to hear that your experience didn’t meet expectations. We understand the importance of a great atmosphere and timely service and always aim to ensure we meet the mark in both areas! I was hoping you would email me back at matt@lobby.ca to discuss your experience you had with us. We hope you'll consider giving us another try in the future, and we're committed to making improvements that will ensure your next experience is more enjoyable. Thank you, we look forward to hearing back from you! Kind Regards Guest Services
   

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9. M

   Mark

   Toronto

   2 reviews

   5.0

   2 reviews

   Dined on December 5, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Fantastic experience. Had the steak tartare, lobster ravioli and brisket. Food was outstanding, as was the service. Frankie waited on us and was friendly, attentive and delightful.
   

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10. P

    Patty

    VIP

    Toronto

    3 reviews

    3.0

    3 reviews

    Dined on December 5, 2024

    1. Overall 3
    2. Food 2
    3. Service 3
    4. Ambience 4

    Restaurant was not busy but service too slow. Cocktail was delicious. Pear drink from seasonal menu. Food bland. No punches of flavour in either my sashimi or steak tartare. Not horrible just was expecting more. Did bring complimentary tiramisu to celebrate a birthday which was very delicious and generous.
    

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