L'MOUR Restaurant & Lounge

Review summary

1. D

   Dimuthu

   London

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   Was difficult to find the place as they have changed the name and never informed. Place looks nice unfortunately no heating. We were suffering through out. The staff said the cold air comes through the doors, not a good place during cold weather. We had to pit our coats back on while having food. Staff were so nice and polite, food was average. Management should do something about the heating during winter.
   

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2. K

   Khybo

   London

   1 review

   3.0

   1 review

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   The lounge is now called Blac lounge , customer service is not great and had to wait a long time to even order . Shisha is £37 which is also a high ask considering other lounges ranging around the £30 price mark.
   

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3. K

   Khalid

   London

   1 review

   3.0

   1 review

   Dined on December 23, 2024

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 4

   The food was not bad however the restaurant has changed its name to BLAC and this was not informed to me so I was outside for around 5 minutes walking up and down the road and only when I went inside I was told. The music was also very loud and the waiter couldn’t hear us. Overall the food was good but a bit pricey
   

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4. A

   Abdul

   London

   1 review

   1.0

   1 review

   Dined on December 23, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I had a very disappointing experience. The customer service was incredibly poor—staff were inattentive and unhelpful throughout my visit. To make matters worse, I was charged extra for an item I never ordered, and when I brought it up, they didn’t seem interested in resolving it. The discrepancies between the menu prices and the receipt were shocking. The prices on the receipt were noticeably higher than what was stated on the menu. It felt dishonest and unprofessional. On top of all that, the food took over an hour to arrive, and when it finally did, it was subpar at best—not worth the wait. Overall, it was a terrible experience, and I wouldn’t recommend this place to anyone unless they make serious improvements to their service and operations.
   

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5. H

   Hasin

   London

   1 review

   1.0

   1 review

   Dined on December 22, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   The restaurant is closed, OpenTable should not allow it to be booked
   

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6. A

   Annie-mae

   London

   1 review

   1.0

   1 review

   Dined on November 14, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Food was bad and very bland for the price I could of cooked better myself and the service was awful the whole time they were rushing us with everything even though it was quite , left a special note to bring out a happy birthday dessert and they didn’t do that either I would not reccomend
   

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7. L

   Leticia

   London

   1 review

   1.0

   1 review

   Dined on November 2, 2024

   1. Overall 1
   2. Food 1
   3. Service 3
   4. Ambience 4

   Nice aesthetic but the food came cold and the drinks are okay
   

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8. M

   Merila

   London

   1 review

   1.0

   1 review

   Dined on October 19, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They serve a cup cake as a birthday cake for £25 . Unacceptable👎👎
   

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9. S

   Sapphire

   London

   1 review

   5.0

   1 review

   Dined on September 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Great place for birthdays, date nights ect. Hade such a great time staff members were friendly and kind.
   

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10. D

    Dieudonne

    London

    1 review

    4.0

    1 review

    Dined on August 31, 2024

    1. Overall 4
    2. Food 3
    3. Service 4
    4. Ambience 3

    Very good for a cheeky date night, good music on the weekend unfortunately they don’t sell alcohol but it’s a good vibe in general
    

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