Le Colonial - Houston

Review summary

1. M

   Mandy

   VIP

   San Francisco

   3 reviews

   1.0

   3 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 2
   4. Ambience 1

   I made a request on open table to not be seated by the doors. I have been seated by door before when using open table. We were seated by doors. Waited for another table to open- it did - so we moved. Food was fine. Service was ok. The to go bag leaked all over my daughters new boots while we were waiting for the valet. Ruined. Thanks. Valet system is archaic, it costs $10. Most places , including upscale are tip only these days. We will not be going back. Expensive meal and ruined $250 boots.
   

   Le Colonial - HoustonResponded today

   We're really sorry to hear about your experience. We understand how important it is to have a comfortable dining experience and we apologize for the inconvenience caused by the seating arrangement. We also regret to hear about the issue with the food. We strive to provide the best service and it's clear we fell short during your visit. We appreciate your feedback and will definitely look into improving our valet system and seating arrangements. We hope you'll reconsider and give us another chance to make your next visit a better one. Best regards, The Management Team
   

   Is this helpful?

   Report
2. T

   Toshi

   Monterrey

   3 reviews

   5.0

   3 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Best Vietnamese restaurant, great food, service and ambience
   

   Le Colonial - HoustonResponded today

   Thanks for the feedback, Toshi! We're thrilled to hear that you enjoyed our Vietnamese cuisine and found the food and service to be top-notch. It's always our aim to create a great atmosphere for our guests to enjoy. We appreciate your high ratings and look forward to serving you again soon! Best regards, The Management Team
   

   Is this helpful?

   Report
3. G

   Georgina

   Houston

   43 reviews

   5.0

   43 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   First time here and we had a great experience. Delighted by the food and wine. Heather took great care of us. We hope to be back for our next special occasion.
   

   Le Colonial - HoustonResponded today

   Thanks for the feedback, Georgina! It's wonderful to know that you enjoyed our food and wine selection. We always strive to make our guests feel special, and it's great to hear that we succeeded during your visit. We look forward to welcoming you back for your next special occasion. Thanks again for your kind words!
   

   Is this helpful?

   Report
4. U

   Umberto

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 1 day ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Place has gone downhill. The prices have gone up and the quality has gone down. Wouldn’t be surprised if they bought from Sysco. The servers are mediocre some of them poorly trained and just rush you. This place used to be a fine dining experience with kind service and good food. Like with all chains, they increase the prices, lower the quality of the food and service, and pray that they’ll customers come back. Never coming back here again. So disappointed.
   

   Is this helpful?

   Report
5. R

   Rachel

   VIP

   Houston

   2 reviews

   3.0

   2 reviews

   Dined 2 days ago

   1. Overall 3
   2. Food 5
   3. Service 1
   4. Ambience 5

   Waitress had a bad attitude.We left to another restaurant.The food is always amazing there.
   

   Le Colonial - HoustonResponded today

   Thanks for visiting us, Rachel. We're sorry to hear that you had a less than satisfactory experience with our service. We strive to provide excellent service to all our guests and it seems we fell short during your visit. We appreciate your feedback and will use it to improve. We hope you'll give us another chance to show you the high-quality service we're known for. Thank you for your review.
   

   1 person found this helpful

   Report
6. G

   Glenn

   New Orleans

   14 reviews

   5.0

   14 reviews

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful menu. Delicious food. Professionals staff.
   

   Le Colonial - HoustonResponded on December 14, 2024

   Thank you so much for your wonderful review! It's always great to hear that our team's efforts to provide a professional service are appreciated by our guests. We strive to provide an exceptional dining experience and your kind words are a testament to our efforts. We look forward to welcoming you back soon. Best regards, The Management Team
   

   Is this helpful?

   Report
7. K

   Kris

   VIP

   Houston

   3 reviews

   5.0

   3 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service with great food; hard to hear but very crowded
   

   Le Colonial - HoustonResponded 7 days ago

   Thank you for your wonderful review! We're glad to hear that you enjoyed our food and service. We understand that the noise level can sometimes be a bit high, and we're happy you found our team efficient and friendly. We strive to provide an excellent dining experience for all our guests. We look forward to serving you again soon. Best regards, The Management Team
   

   Is this helpful?

   Report
8. s

   susan

   VIP

   Houston

   66 reviews

   5.0

   66 reviews

   Dined on December 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Girl’s lunch we had great food and service. But The noise level made it hard to talk.
   

   Le Colonial - HoustonResponded on December 14, 2024

   Thanks for visiting us, Susan! We're thrilled to hear that you enjoyed your girl's lunch and found our service to be great. We apologize if the noise level affected your conversation. We appreciate your feedback and will certainly look into this matter. We hope to serve you again soon.
   

   Is this helpful?

   Report
9. T

   Terry

   VIP

   Houston

   76 reviews

   5.0

   76 reviews

   Dined on December 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Great return visit to Le Colonial Houston. I love dining here. The ambience is wonderful. The food is amazing. I had the seared yellowfin tuna this visit. It was stunning. Service is always excellent. Can't wait to return!!!
   

   Le Colonial - HoustonResponded on December 9, 2024

   Thanks for the review, Terry! We're so happy to hear that you had another wonderful dining experience with us. It's fantastic to know that you loved our ambiance, food, and service. We always strive to provide an exceptional dining experience and your kind words affirm that we're doing our job well. We look forward to welcoming you back soon!
   

   Is this helpful?

   Report
10. l

    luvgoodfood

    Washington DC

    20 reviews

    5.0

    20 reviews

    Dined on December 8, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The food and service is always excellent here!!! We love the food. The wine list is also great!
    

    Le Colonial - HoustonResponded on December 9, 2024

    It's wonderful to know that our food and service consistently meet your expectations. We're also glad you appreciate our wine list. Your kind words mean a lot to us. We look forward to serving you again soon. Best regards, The Management Team
    

    Is this helpful?

    Report