Le Colonial - Houston

Review summary

1. P

   Paul

   Houston

   4 reviews

   1.0

   4 reviews

   Dined today

   1. Overall 1
   2. Food 3
   3. Service 1
   4. Ambience 1

   We have been dining here for several years. I can honestly say that this was the most horrible service. We made reservations for standard room. We end up in the loud balcony. Waitress came over only 3 times. We have to ask for refills. They picked up my wife’s plate while she was still picking on it. To pay $175 and receive unpolished service is ridiculous. Fix the wait staff in the balcony they all look as if they don’t want to be there! URGHH!!!
   

   Le Colonial - HoustonResponded today

   Thanks for visiting us, Paul. We're really sorry to hear about your recent experience. It's never OK to experience poor service, and we sincerely apologize for the inconvenience caused by the noise in our balcony and the lack of attentive service. We appreciate your patience and understanding, and we're committed to improving our service. We hope you'll give us another chance to provide the high-quality service we're known for. Best Regards, The Management Team
   

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2. W

   Wayne

   VIP

   Houston

   482 reviews

   3.0

   482 reviews

   Dined today

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 1

   It was so cold in the balcony with the fans in and I asked several times to cut off the fan
   

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3. OT

   OpenTable Diner

   VIP

   Houston

   9 reviews

   5.0

   9 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and ambience. Will be on our list of restaurants to visit often.
   

   Le Colonial - HoustonResponded today

   Thanks for the feedback! We're delighted to hear that you enjoyed the food and ambience. It's fantastic to know that you're planning to visit us often. We look forward to welcoming you back soon!
   

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4. N

   Nomita

   New Orleans

   33 reviews

   4.0

   33 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 4

   Having dined at the flagship Le Colonial in Lake Forest, IL I was excited to try their Houston outpost and it lived up to its standards. This is a beautiful restaurant. Large yet cozy and romantic. The main dining room is on the ground floor and a sexy bar with seating on the second floor. Our table was on the side surrounded by palms and perfect for people watching. What we ordered: Lychee Martini and Dirty Martini Crispy Shrimp & Pork Egg RollSpicy //Yellowfin Tuna Tartare //Spicy Chicken Soup// Lotus Root Salad Bottle of Pinot Gris Spicy Shrimp Stir Fry with Rice//Pickled Vegetables The rolls are great and tartare is knockout spectacular. The soup and lotus root salad are delicious. The stir fry fell below my expectations. The food is delicious but not spectacular. What this restaurant does well is their impeccable service and table service. When I say table service I mean cleaning table between meals and arranging the table for dinner before setting down dishes. My pet peeve is servers expecting guests to arrange table to receive dishes on the table before clearing out appetizer course. This is a beautiful place for romantic dinner or groups and either way you will not be disappointed.
   

   Le Colonial - HoustonResponded today

   Hi Nomita, We're delighted to hear that you enjoyed your dining experience at Le Colonial! We're glad you found our Houston outpost to be a beautiful spot and you appreciated our service and dishes. We're happy to hear that our Crispy Shrimp & Pork Egg Roll did not met your expectations and the tartare was spectacular. We always strive to provide exceptional food and your feedback is valuable to us. We hope to welcome you back soon for another memorable dinner. Best Regards, The Management Team
   

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5. M

   Margaret

   VIP

   Detroit

   51 reviews

   5.0

   51 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Server Sasha A perfect. GM Francis excellent. Chef Frenchie C above and beyond. Food quality outstanding. Love the music and atmosphere!
   

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   Le Colonial - HoustonResponded 4 days ago

   Thanks for the review, Margaret! We're thrilled to hear that you enjoyed your dining experience at Le Colonial. It's fantastic to know that our team's efforts to provide excellent service and high-quality food were appreciated. We're also glad you loved the music and atmosphere. We hope to see you again soon!
   

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6. C

   Catalina

   Houston

   1 review

   5.0

   1 review

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to celebrate my father in law's birthday and it was amazing. Great atmosphere, service was great and the food and drinks were delicious. We had a great time!
   

   Le Colonial - HoustonResponded 6 days ago

   We're so happy to hear you had a wonderful time with us and that our team made this birthday celebration a memorable moment for the family. I seems we hit the mark for you and we're delighted to know you found our food and drinks very delicious. We look forward to welcoming you again soon for another memorable experience. Warmest regards, The Management Team
   

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7. RS

   RajS

   London

   12 reviews

   5.0

   12 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Everything was great. Service was a bit slow eg in taking our orders.
   

   Le Colonial - HoustonResponded today

   Hey RajS, Thank you so much for your 5-star review! We're thrilled to hear that you enjoyed your experience. We apologize for the slower service you experienced during your visit. We always aim to provide our guests with prompt service and we're sorry that we fell short this time. We appreciate your feedback and will use it to improve our service. We hope to see you again soon! Best, The Management Team
   

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8. J

   Jason

   Houston

   1 review

   5.0

   1 review

   Dined 7 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great experience. Fabian or server was outstanding.
   

   Le Colonial - HoustonResponded 6 days ago

   Hi Jason, We're delighted to hear that you had a great experience! It's wonderful to know that our team made your visit outstanding. We're always aiming for exceptional service, and it sounds like we hit the mark with you. We appreciate your feedback and look forward to serving you again soon. Best Regards, The Management Team
   

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9. OT

   OpenTable Diner

   Houston

   6 reviews

   3.0

   6 reviews

   Dined 7 days ago

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 1

   Very cold sitting outside on the upstairs patio with the AC blowing directly on us
   

   Le Colonial - HoustonResponded 6 days ago

   Thank you for taking the time to rate us. Your ratings are important to us and we will take them to heart to make sure improvements are done. We're happy to see you enjoyed our food, and we hope serving you again soon. Regards, The Management Team
   

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10. G

    Gft12345

    VIP

    Denver

    19 reviews

    5.0

    19 reviews

    Dined on February 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    We love the food and the ambiance! We go weekly. Fantastic.
    

    Le Colonial - HoustonResponded 7 days ago

    Thanks for visiting us, Gft12345! It's wonderful to know that you're a regular at Le Colonial. We strive to provide fantastic food and a welcoming environment, and it's rewarding to hear that we're hitting the mark. We look forward to serving you again soon. Best regards, The Management Team.
    

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