La Lo La Rooftop

Review summary

1. OT

   OpenTable Diner

   Los Angeles1 review

   1.0

   Dined on March 1, 2025

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   It’s a nice location, however, I wouldn’t care to visit this place again. We waited over an hour to get our food and when we finally got it, it was nothing to talk about.
   

   La Lo La RooftopResponded on March 2, 2025

   Dear Guest, We appreciate you choosing to dine with us. We strive to make each guest's experience genuine and outstanding with our excellent service, ambiance, and enticing menu. We are disappointed that you felt your time with us was not particularly noteworthy. We appreciate your feedback as we are constantly striving to improve. We would love to have you return so we can provide you with a more memorable experience. La Lo La Manager
   

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2. S

   Sandra

   Los Angeles3 reviews

   1.0

   Dined on February 22, 2025

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   Horrible! Save your money, not worth it. I’m all for paying gratuity if I actually was given service. Our waitress said she’d bring us water to start, 30 minutes later she comes back but to take our order, we had to remind her for water. We order drinks and an appetizer. For 50 minutes she didn’t come back to check on us or ask if we needed anything. Meanwhile on a trip to the restroom and looking around she’d been talking it up with the bartender. When she finally comes to check on us, we say just the check and can we speak to your manger. Manger comes, same guy she was flirting with at the bar. Explained what happened , saw a service fee of 20% and said how can that be we hexed even got round 2 for drinks or an entree our waitress never came to tend to us. He shrugged his shoulders and said “sorry, I understand, nothing can do.” Are you kidding me. Please, don’t go there, so many better rooftop places.
   

   La Lo La RooftopResponded on February 23, 2025

   Dear Sandra,  Thank you for your feedback and for being our guest. Please accept our sincere apologies for not meeting your expectations. We strive to provide wonderful hospitality to all of our guests; therefore, we truly regret that this was not your experience. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will consider giving us a second chance in the future. La Lo La Manager
   

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3. E

   Eric

   San Francisco2 reviews

   5.0

   Dined on February 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 2
   4. Ambience 3

   Location and views were amazing but could have had a more enthusiastic energy from server. Server didn’t clean up table before, very disappointed.
   

   La Lo La RooftopResponded on February 23, 2025

   Hey Eric, We love being an ethereal oasis high above DTLA, and we are so glad you had such a wonderful evening with us. We agree; the 270-degree views of the city are amazing! We are thrilled to know you enjoyed our comfortable atmosphere and amazing menu items. We strive to exceed the expectations of our guests; therefore, we hope you will accept our apologies for not doing so during your visit. Thank you for this fantastic review, and we can't wait to welcome you back for another round of cocktail and tapas goodness! La Lo La Manager
   

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4. E

   Emmanuel

   Palm Springs1 review

   3.0

   Dined on January 1, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 5

   The place itself was a really cool and chill place. The vibes were amazing and the view was amazing, great place for a date. The service was a little disappointing. I waited 45 minutes to finally receive my food. The food was alright nothing too special, the fries were delicious though. They automatically charge you 20% service fee at the end even after waiting 45 minutes for my food. Honestly I would say this is a great spot if you want to chill and have drinks.
   

   La Lo La RooftopResponded on January 4, 2025

   Dear Emmanuel, We are happy your overall visit was enjoyable, but we want it to be perfect. We strive to exceed the expectations of our guests; therefore, we hope you will accept our apologies for not doing so during your visit. Thank you for choosing us, and we hope you will give us another opportunity to provide you with the exceptional dining experience you deserve. La Lo La Manager
   

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5. L

   Luis

   Los Angeles5 reviews

   1.0

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   This Restaurant was closed and they didn’t notify me I went in a Date it was so Embarrassing I had to go and find another place with my Date. I had Reservations I was looking forward to go to this place and bam it was Closed in the afternoon at 12pm 😡
   

   La Lo La RooftopResponded on December 1, 2024

   Dear Luis, Thank you for sharing your experience. We sincerely apologize for the inconvenience you encountered with your reservations. We also regret to read that you were unable to take advantage of our restaurant. Your feedback is much appreciated. Your feedback, and also your patience in this matter, are much appreciated. We will share your message appropriately as we are committed to enhancing our services on all levels. La Lo La Manager
   

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6. E

   Ermelinda

   Los Angeles33 reviews

   5.0

   Dined on October 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Once we found it...paradise! The staff were AMAZING and super attentive. The ambiance was spectacular ....a LA must!
   

   La Lo La RooftopResponded on October 31, 2024

   Dear Ermelinda, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

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7. A

   Allyana

   Los Angeles2 reviews

   4.0

   Dined on October 20, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   This was a nice place with a view to spend our resort credit, but I wouldn’t go out of my way to eat here.
   

   La Lo La RooftopResponded on February 10, 2025

   Dear Allyana, We are glad you enjoyed your time at the La Lo La Rooftop and especially loved the stunning views. We value your business and hope to serve you again in the future. La Lo La Manager
   

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8. B

   B

   Los Angeles1 review

   4.0

   Dined on October 20, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Amazing views of the city of downtown, the ambience was mellow, music was great and the drinks were amazing. The food was just right and service was great.
   

   La Lo La RooftopResponded on October 21, 2024

   Dear Guest, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted crew. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we are excited to see you again soon. La Lo La Manager
   

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9. S

   Sualeha

   New York City3 reviews

   5.0

   Dined on October 20, 2024

   1. Overall 5
   2. Food 3
   3. Service 3
   4. Ambience 5

   Good music and views. The service was good, our staff was attentive. Food was ok.
   

   La Lo La RooftopResponded on October 26, 2024

   Dear Sualeha, We are glad you enjoyed the ambiance and service, and we appreciate your high rating. It was a pleasure hosting you at La Lo La Rooftop, and we look forward to seeing you again soon. La Lo La Manager
   

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10. DM

    DavidM

    Los Angeles2 reviews

    5.0

    Dined on October 19, 2024

    1. Overall 5
    2. Food 3
    3. Service 4
    4. Ambience 5

    Place is very nice, great scenery especially at night.
    

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    La Lo La RooftopResponded on October 20, 2024

    Dear DavidM, What a pleasure reading your comments. We enjoy offering our guests a casual atmosphere combined with delicious food served by an attentive staff. Thank you for leaving your review and for the generous remarks. It was our pleasure having you at La Lo La Rooftop, and we hope to see you again soon. La Lo La Manager
    

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