La Grande Boucherie - Chicago

Review summary

1. F

   Frederic

   Chicago

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Excellent food quality. Noise level low at the upper level. Beautifully renovated.
   

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2. D

   Don

   Chicago

   2 reviews

   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Nice dinner experience with great service. Excellent place to spend an evening out.
   

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3. G

   Grant

   VIP

   Chicago

   3 reviews

   5.0

   3 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 3
   4. Ambience 4

   Our service was ok. Restaurant was busy and we had 4 kids so sometimes servers pay more attention to tables with all adults. Our table was near the door so it was a bit chilly. One table that was next to us had a woman that spoke SO loudly, it was irritating to deal with. But that’s the risk of going to dinner. Overall we would go back but maybe sit at the bar or upstairs to enjoy the atmosphere more.
   

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4. C

   Cyndi

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Andres was an amazing server, very personable and kind. We will definitely be back!
   

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5. w

   wendi

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

    the ambience was great. The staff was great. The service was amazing. The food need a little more salt, but otherwise it was good.
   

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6. v

   val

   VIP

   New York City

   43 reviews

   3.0

   43 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 5
   4. Ambience 5

   Beautiful restaurant! My pasta was cold and not enough sauce waiter forgot my wine order and tried to charge us My husband loved his pork chop! Will give it another try
   

   La Grande Boucherie - ChicagoResponded 2 days ago

   Hello Val, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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7. B

   Bryn

   Chicago

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Andre was a great server. Food was delish across the board.
   

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8. J

   James

   VIP

   Los Angeles

   12 reviews

   2.0

   12 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 4

   Everything at La Grande Boucherie was off…Hostesses, Wait Staff, Vibe and Food…I think everyone working there needs to experience a great French Bistro like Balthazar or Bouchon Bistro…as an example the table next to us received their entree’s before their salad course…unbelievable
   

   La Grande Boucherie - ChicagoResponded 2 days ago

   Hello James, Thank you for taking the time to share your feedback with us. We are sorry to hear you had an unpleasant experience. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information as well as your review as a reference, and we will reach out to you. We look forward to speaking to you soon. Sincerely, Emma Guest Relations Team
   

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9. T

   Tracy

   VIP

   New York City

   13 reviews

   4.0

   13 reviews

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Beautiful space and good food, but the 22 percent gratuity automatically added on to the bill was excessive. Anything above 20 percent should be at the discretion of the customer. The service was ok, but not outstanding.
   

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10. J

    Janet

    VIP

    Chicago

    7 reviews

    3.0

    7 reviews

    Dined 4 days ago

    1. Overall 3
    2. Food 4
    3. Service 1
    4. Ambience 4

    We didn’t get off to a good start when we were shoved at the tiniest table for two up against a pillar by the window. We sat there for quite a while before anyone came over, and then we were finally given water. And then we sat there for quite a while again until we had drink orders taken. Service was unbelievably slow. Not to mention what was that constant banging noise coming from above? On a positive note, The service we received at the bar prior to taking our table was excellent .
    

    La Grande Boucherie - ChicagoResponded 2 days ago

    Hello Janet, We’re sorry to hear about your disappointing experience. We apologize for the slow service and the discomfort of your seating arrangement. We also regret the noise that impacted your visit. We're glad the bar service was excellent, but we understand the overall experience didn’t meet your expectations. With the intention of creating a better experience for our guests, please kindly contact us at guestrecovery@thegroup.nyc with your contact information and review as a reference, and we will reach out to you. Thank you for your feedback. Sincerely, Emma Guest Relations Team
    

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