Kyloe Gourmet Steak Restaurant

Review summary

1. I

   Ian

   Inverness

   7 reviews

   5.0

   7 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Absolutely exceptional service and wonderful attention to detail. Food and wine was wonderful, staff were brilliant.
   

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2. V

   Victoria

   Edinburgh

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful lunch had today at Kyloe. Steak was to die for. Sides were perfect and plentiful. Blooming Onion and sauce was amazing. Whisky and peppercorn sauce was yummy too. Highly recommend. Not overly busy despite being city centre and close to Christmas! Will be back!
   

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3. w

   wei bin

   London

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   been there few months ago and it was like fully book, made a booking this time, very good dinner experience. recommended
   

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4. L

   Laura

   Edinburgh

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   The food is good, but the prices are exorbitant; you don’t really get what you pay for. Years ago, the price-to-quality ratio was much more reasonable. The staff is very polite and attentive; however, the manager/maître d’ takes the receipt before you can grab it (a receipt that includes a discount for your next meal). That is a very unprofessional and stingy gesture.
   

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5. S

   Scott

   Edinburgh

   4 reviews

   5.0

   4 reviews

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Great meal, steaks cooked perfectly to order, always enjoy my visits to Kyloe
   

   Kyloe Gourmet Steak RestaurantResponded 1 day ago

   Dear Scott, Thank you for your 5 star review. We appreciate your kind words and look forward to seeing you again at Kyloe in the future! Kind Regards, Gary Harding Restaurant Manager
   

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6. A

   Abby

   Brighton

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   Unfortunately we were disappointed. We were very excited and had heard good reviews about Kyloe, however we were not happy with the food that was delivered. Service was very good apart at the beginning, however we did not receive a check back once we had received our mains. The Steak we asked for was medium, it was given to us not even Medium Rare, we couldn’t get anyone’s attention so stuck with what we had, I didn’t eat any of the steak and my partner just about ate it as the Steak also had an awful smell to it. We unfortunately would not return here.
   

   Kyloe Gourmet Steak RestaurantResponded 2 days ago

   Dear Abby I'm saddened to see that your experience at Kyloe was not to our usual high standards. I've made our Head Chef aware of the faults on your meal and will use this review as a training tool so that we can iron out the clear faults that you had during your time with us. Thank you for the feedback you have provided. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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7. J

   Joseph

   London

   1 review

   3.0

   1 review

   Dined on December 15, 2024

   1. Overall 3
   2. Food 2
   3. Service 4
   4. Ambience 4

   Booked Kyloe for Sunday lunch based on reviews seen online. Booking experience was fine online and some communication prior to booking all went well. Service was good but, unfortunately the beef was not good. We chose the Sirloin Roast for 2 and it was quite tough and difficult to chew. A fair amount of it was part chewed and had to put it back on the plate. Due to this, the value also was poor at over £40 per person. Won’t be returning to Kyloe.
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Joseph Thank you for taking the time out your day to feedback your thoughts on our Sunday Roast. I apologise for the experience you had as we pride ourselves on the reputation we have built over the years and It seems we failed you on your booking. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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8. c

   carole

   Edinburgh

   1 review

   5.0

   1 review

   Dined on December 14, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We really enjoyed our meal and drinks, Service was outstanding We will be back again
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Carole Thank you for the kind words! I'm delighted you enjoyed your meal and service. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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9. R

   Rebecca

   Lancashire

   1 review

   3.0

   1 review

   Dined on December 14, 2024

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 3

   We chose this restaurant based on reviews. I felt really disappointed in my meal. The steak was cooked really well, however our beef dripping chips looked nothing more than anaemic. They were hard and frankly awful. We left them. For £140 I was disappointed.
   

   Kyloe Gourmet Steak RestaurantResponded 4 days ago

   Dear Rebecca I've passed on your feedback to our Head Chef, It isn't our standard to serve the way you have described and I'm sorry this was the case for you. I hope this doesn't put you off from returning to us again. Kind regards Nathan Ramage Assistant Restaurant Manager
   

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10. W

    Will

    Edinburgh

    1 review

    3.0

    1 review

    Dined on December 14, 2024

    1. Overall 3
    2. Food 2
    3. Service 5
    4. Ambience 4

    Just to expensive and steak cold on plate Service excellent.
    

    Kyloe Gourmet Steak RestaurantResponded 5 days ago

    Dear Will I'm sorry to see your meal was too expensive for you and you received a cold steak during your visit. Thank you for the kind words on our teams service! Kind regards Nathan Ramage Assistant Restaurant Manager
    

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