Kona Grill - Tigard

Review summary

1. T

   Ted

   VIP

   Portland

   1 review

   2.0

   1 review

   Dined today

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 2

   Kona Grill is new to Bridgeport Village. The ambience is cold with hard tile floors and low quality tables and chairs. There was not a selection of local beers on tap or in bottles/cans. The choices were all national brand industrial beers. The only quasi-local and only IPA offered was a Ninkasi and even that was out of stock. I rarely see a restaurant in the Portland area these days that doesn't have even a single IPA selection! The server said the kitchen could not serve the prime rib medium rare. She said it is pre-cooked and is only available medium or well done. Needless to say that we will most likely not return. Oh, and parking is a nightmare. It was pouring rain and all that was available was a parking structure a long way away. Valet parking was available for $8, adding insult to injury.
   

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2. T

   Terry

   Portland

   8 reviews

   3.0

   8 reviews

   Dined today

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 4

   Our server was kind and attentive. My wife's beef filet was gristlie and tough. The price was a bit high.
   

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3. N

   Nancy

   Las Vegas

   5 reviews

   5.0

   5 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Dinner was very delightful. Service was excellent. The only thing that surprised us was the $15 piece of pumpkin pie. But I guess that’s expected on Christmas Day. It was wonderful!!
   

   Kona Grill - TigardResponded 1 day ago

   Hello Nancy, Thank you for taking the time to leave us such a wonderful review. We're thrilled to hear that you enjoyed your dinner at Kona Grill - Tigard and found our service excellent. We appreciate your feedback and look forward to welcoming you back for more delightful meals and desserts in the future! Best regards, Christina GM
   

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4. M

   Michael

   Minneapolis

   2 reviews

   3.0

   2 reviews

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 4

   If you enjoy the type of food available on the menu - you are almost certainly able to find better tasting and more affordable options elsewhere. I did think overall it was a fine place to have dinner but not a place I see myself returning to often.
   

   Kona Grill - TigardResponded 1 day ago

   Hi Michael, we appreciate your feedback and are sorry to hear that you found our offerings on the menu to be satisfactory but not consistently excellent. We are always looking to improve and your input is valuable to us. We hope you will reconsider and give us another chance to impress you in the future. Best, Christina GM
   

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5. A

   Ann

   Portland

   4 reviews

   4.0

   4 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   The food and drinks were delicious. Prices were a bit high. Would go back for a special occasion.
   

   Kona Grill - TigardResponded 1 day ago

   Thanks for the review, Ann! We're thrilled to hear that you enjoyed our food and drinks at Kona Grill - Tigard. We understand your concerns about the pricing and we appreciate your feedback. We strive to provide a memorable experience and it sounds like we hit the mark for you. We're looking forward to your next special occasion! - Christina GM
   

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6. K

   Kristen

   Omaha

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 2
   4. Ambience 3

   Seated 30 minutes after reservation time. Service was slow and food was overwhelming flavored with pepper.
   

   Kona Grill - TigardResponded 1 day ago

   Thanks for visiting us, Kristen. We're sorry to hear about your experience at Kona Grill - Tigard. We strive to provide our guests with quick seating and delicious food, and we're disappointed to know that we fell short during your visit. We appreciate your feedback and will definitely take it into consideration to improve our service. We hope you'll give us another chance to impress you in the future.- Christina GM
   

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7. D

   Deborah

   Orange County

   4 reviews

   5.0

   4 reviews

   Dined on December 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food was delicious and the service was great. Tina served us and she was responsive and really helpful. I will definitely be back again!
   

   Kona Grill - TigardResponded 1 day ago

   Hi Deborah, We're thrilled to hear that you enjoyed your meal and the service at Kona Grill - Tigard! It's always a pleasure to provide attentive and helpful service. We're already looking forward to your next visit. Thanks for the high ratings! Best, Christina GM
   

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8. M

   Miguel

   New York City

   1 review

   5.0

   1 review

   Dined on December 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Katie’s service was amazing. She is very attentive and patient. She knew the menu front to back and recommended some great appetizers and entrees. The Edemame was perfectly cooked. The Entree I had was the Macadamia Nut Chicken with Pineapple fried rice which was AMAZING. The green beans were cooked to my liking without having to ask for modifications. The Passion-Rita & Dragon Fruit Margarita are essentials. This is a must when visiting the Tigard-Portland area.
   

   Kona Grill - TigardResponded 1 day ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed your dining experience at Kona Grill - Tigard. It's great to know that our service and menu exceeded your expectations. We're especially pleased that our Edemame, Entree, Macadamia Nut Chicken, and Passion-Rita & Dragonfruit Margarita made an impression. We appreciate your kind words and look forward to serving you again soon.- Christina GM
   

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9. J

   Judy

   VIP

   Portland

   82 reviews

   5.0

   82 reviews

   Dined on December 16, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Everything was good. I ordered the chicken and shrimp lettuce wraps which were not what I expected. The lettuce was not the traditional iceberg lettuce but butter lettuce so it did not stand up well to being filled. The filling was so finely ground that it was hard to tell what it was. I would not order it again. Everyone else loved what they ordered from Sushi to Pad Thai. Otherwise, I will go back and order something else.
   

   Kona Grill - TigardResponded 1 day ago

   Hello Judy, Thank you for taking the time to share your experience at Kona Grill - Tigard. We're glad to hear that everyone enjoyed their meal and we're sorry to hear that our lettuce wrap didn't meet your expectations. We strive to provide unique and delicious dishes for all our guests, and we appreciate your feedback. We're glad that you'll be returning, and we hope you'll give us another chance to impress you with our sushi to pad Thai. Best regards, Christina GM
   

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10. C

    Chrissy

    Portland

    1 review

    5.0

    1 review

    Dined on December 15, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The restaurant is very stylish and lovely, great service, and delicious food! But, $40 is a honestly bit much for just fish & chips. We had dishes at lesser prices, though it was still surprisingly spendy for what they offer. However, very fresh and very good!
    

    Kona Grill - TigardResponded 1 day ago

    Hello Chrissy, Thank you for your review! We're thrilled to hear that you enjoyed our service and the styling of our restaurant. It's great to know that our fish & chips hit the mark for you! We understand your concern about the pricing and appreciate your feedback. We strive to offer the best quality and value to our guests, and your feedback helps us do just that. We're glad you found our dishes fresh and good, and we hope to welcome you back soon for more delicious meals! Best, Christina GM
    

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