Komodo

Review summary

1. O

   Olga

   New York City

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   Horrible experience! We made reservation for 9:30 pm, few hours before restaurant confirmed the time. At 10:40 we still were waiting on line to be seated and it was a lot of people in front of us. We left with very bad aftertaste .
   

   Is this helpful?

   Report
2. R

   Roxanne

   Houston

   14 reviews

   vip
   3.0

   14 reviews

   Dined on November 22, 2024

   1. Overall 3
   2. Food 1
   3. Service 5
   4. Ambience 4

   Excellent service , good ambiance . Very nice restaurant, especially the outdoor seating. Food was too salty and cocktails were not so good.
   

   Is this helpful?

   Report
3. M

   Manuel

   Miami

   1 review

   5.0

   1 review

   Dined on November 13, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good Japanese American Restaurant. Good Sushi and Wagyu
   

   Is this helpful?

   Report
4. G

   Garold

   San Francisco

   1 review

   5.0

   1 review

   Dined on November 10, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was great. Awesome food. Awesome atmosphere and great hospitality.
   

   Is this helpful?

   Report
5. s

   sofia

   Fort Lauderdale

   1 review

   1.0

   1 review

   Dined on November 10, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   I cannot believe the lack of professionalism and safety I experienced at the “famous” Komodo on November 9th, during what was supposed to be a special night celebrating my bachelorette party. I expected an upscale, safe environment, but instead, I got a nightmare. We had a 9 PM reservation, yet we weren’t seated until 10 PM — an entire hour late! When I went to the hostess to ask how much longer it would be, she actually rolled her eyes at me, as if my question was a bother and she didn’t want to be there. Then, to make matters worse, they seated us outdoors on an upper level overlooking other guests, which was strange for a high-end restaurant experience. While we were enjoying our dinner, another guest came up to us, accusing our group of 11 women of throwing a knife at him from the top floor. Really? Who even does that? We were there to celebrate, not throw silverware. And to make things worse, not a single Komodo employee was around to stop this man from harassing us. This person continued to harass us, even blocking us from leaving, all while Komodo’s staff was nowhere to be found. I eventually had to go out of my way to find a waiter just to ask why they were allowing this guest to harass us. When security finally arrived, they did absolutely nothing to protect us. Instead, they took the man’s side and kicked us out, as if we were the problem! I have never felt so disrespected and unsafe in an upscale setting. I am thankful my fiancé wasn’t there to witness this, as things would have escalated quickly. But honestly, no one should have to feel this way at a supposedly “top-notch” restaurant. For a place that boasts about its high standards, Komodo fell incredibly short. Clearly, they are far more interested in packing in as many people as possible than ensuring the safety and comfort of their guests. Ladies, if you’re thinking about dining here, reconsider. No one should be treated like this. Komodo, you lost a customer for life.
   

   Is this helpful?

   Report
6. OT

   OpenTable Diner

   London

   4 reviews

   vip
   5.0

   4 reviews

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent service and food was amazing, the vibes were very sophisticated and staff were good
   

   Is this helpful?

   Report
7. N

   Nanrita

   New York City

   1 review

   vip
   3.0

   1 review

   Dined on November 9, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 4

   Very nice ambience and trendy vibe but also very overpriced. Service is terrible, just transactional not attentive to to the table at all. I would recommend to spend money elsewhere in Miami!
   

   Is this helpful?

   Report
8. D

   Danilo

   Miami

   1 review

   1.0

   1 review

   Dined on November 3, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   It use to be better but now is just a turist trap, we had to wait almost an our with a reservation, cheap food.
   

   Is this helpful?

   Report
9. C

   Carlos

   Miami

   19 reviews

   2.0

   19 reviews

   Dined on October 28, 2024

   1. Overall 2
   2. Food 4
   3. Service 1
   4. Ambience 4

   The food was good. However, I will never return with other guests because it took the waiter 30 minutes to take our order. It was embarrassing in front of our foreign guests. The problem is very simple. The restaurant automatically adds the tip, so there is no incentive for good service. It’s incredible how many restaurants in Miami are following the auto tip trend. The second problem is that management has apparently allowed this waiter to have too many tables so that he makes extra tip money. This makes absolutely no sense. The result is that the waiter was not helpful and in a hurry even when he made us wait a half hour. We had to ask several times for things from other staff including an additional glass of wine which arrived after I had finished my dinner.. Good food with bad service is not worth it. There are too many other restaurants to waste my time with bad management and bad service. Alternatively, we went to Joe’s Stone Crab the next day. The tip is NOT automatic and the service was superb. The waiter was always near us and came to our table several times to offer assist. We left him a bigger tip than the force tip at Komodo. I will not recommend it to any of my out of town visitors.
   

   1 person found this helpful

   Report
10. j

    justin

    Montreal

    9 reviews

    vip
    3.0

    9 reviews

    Dined on October 26, 2024

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 3

    Waiter Was very unprofessional. Told him about a peanut allergy that one of the guests had he made a joke about one of the dishes being sprinkled with peanuts. Brought the table a dessert without mentioning there was peanut butter in it, and one of our guests had an allergic reaction.
    

    Is this helpful?

    Report