Kitchen + Kocktails by Kevin Kelley - Dallas

Review summary

1. C

   Courtney

   Indiana

   1 review

   5.0

   1 review

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I arrived late for my reservation but, was still accommodated. The music was not so loud that you could not have a conversation. Our server David was great. The overall customer service was a 10/10. The food was soooo delicious. I ordered catfish, lobster Mac n cheese & okra. My friend ordered greens & they were really good. I’m new to Dallas & will definitely bring every visitor here.
   

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2. S

   Sonya Jade

   Dallas

   1 review

   5.0

   1 review

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Thank you Sads and manager Jackson for outstanding customer service!
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 1 day ago

   Hey, thanks for the fantastic review! We're thrilled to hear that you had an outstanding experience with us at Kitchen + Kocktails by Kevin Kelley - Dallas. It's wonderful to know that our team provided you with great customer service. We strive to make every visit a memorable one for our guests. We appreciate your support and look forward to serving you again soon!
   

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3. B

   Brian

   Dallas

   2 reviews

   vip
   5.0

   2 reviews

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Every item we ordered was delicious! We had 8 in our party and everyone loved their apps, entrees, and cocktails. The blacked shrimp and grits, catfish, lambchops, and the fried chicken all came out timely, hot, and perfectly prepared.
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 1 day ago

   Thanks for visiting us, BrianG! We're thrilled to hear that everyone in your party loved their meals and that everything came out perfectly. It's always a pleasure to serve our valued guests like you. We're glad you had a great time at Kitchen + Kocktails by Kevin Kelley - Dallas and we look forward to welcoming you back soon. Best, The Management Team.
   

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4. S

   Steve

   Orange County

   2 reviews

   vip
   5.0

   2 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing service, amazing drinks, amazing food! A great night out before our show at the Majestic.
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 1 day ago

   Thanks for visiting us at Kitchen + Kocktails by Kevin Kelley - Dallas! We're thrilled to hear that you had an amazing time and that our service, drinks, and food all contributed to a great night out before your show. We always strive to provide the best for our guests and it's heartening to know we succeeded. We look forward to serving you again soon!
   

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5. T

   Tyler

   Okinawa

   2 reviews

   vip
   1.0

   2 reviews

   Dined 4 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This place is overhyped and overpriced. I had seen the videos that were all over social media. However, I wanted to see for myself. We made it to our reservation on time and we received it immediately close the door and it was kind of cold, but we were seated immediately. To be honest, the host was probably the most attentive of the entire staff. We waited a good 20 minutes for water. He came back, took our drink orders. I ordered a Jameson Sprite. I am someone who carries Jamison at my home regularly. After receiving my drink, it did not taste anything like Jameson, I couldn’t even taste the Sprite. Eventually, the server came back, and I instructed him that my drink was not what I ordered asked him to take it back. Upon his return with a “new drink.” it was worse than the original. I am certain they are watering down the alcohol or replacing the alcohol with a cheaper brand. Mind you, Jameson is already inexpensive. The food was blah. Nothing to call home about and not really really good. I would never ever ever return to this establishment.
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 2 days ago

   Thanks for the review. We're sorry to hear that your experience at Kitchen + Kocktails by Kevin Kelley - Dallas didn't meet your expectations. We take pride in our food and service, and we're disappointed to hear that you found the quality of our Jameson Sprite unsatisfactory and the overall dining experience disappointing. We value your feedback and will take it into consideration as we continuously strive to improve. We hope you'll give us another chance in the future to provide you with the quality experience you deserve. Please provide contact info so we may invite you back in properly to turn this one star experience into a 5 star experience.
   

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6. a

   alan

   Dallas

   15 reviews

   vip
   3.0

   15 reviews

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 2
   4. Ambience 1

   Restaurant needs help with decor. Lighting and design lacked with price of food did not match the value .
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 2 days ago

   Thanks for the feedback, Alan! We're sorry to hear that your experience at Kitchen + Kocktails by Kevin Kelley - Dallas didn't meet your expectations. We take pride in our decor and lighting, and we're sorry if you felt that our design was lacking. We also appreciate your feedback on the pricing and value, as we always strive to provide a dining experience that justifies the price. We'll certainly take your comments into consideration as we continually work to improve. We hope to have the opportunity to serve you again and provide a more enjoyable experience.
   

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7. OT

   OpenTable Diner

   Dallas

   3 reviews

   4.0

   3 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 2

   The one thing I don’t like is that they do not have anything to celebrate birthdays
   

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   Kitchen + Kocktails by Kevin Kelley - DallasResponded 2 days ago

   Hello, We appreciate your feedback and we're sorry to hear that your birthday celebration wasn't as enjoyable as it could have been. We always strive to make our guests' experiences memorable and it seems we fell short this time. We're glad to know that you enjoyed our food though. We hope you'll give us another chance to impress you with our special occasions. Best Regards, The Management Team at Kitchen + Kocktails by Kevin Kelley - Dallas
   

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8. A

   Ahbre

   Dallas

   1 review

   2.0

   1 review

   Dined 7 days ago

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 2

   The seats were incredibly dirty to the point that I didn’t want to sit down. It took 35 mins to get water. The tables were unstable and rocked off balance everytime we touched them. I normally wouldn’t be this particular but to have paid $250 for two appetizers, one drink, and one entree, the least they could’ve done was made sure the tables were secure and the seats were clean. The water glasses were visibly dirty. The salmon bites were dry (hot, just overcooked), the crab cake was cold and dry and honestly wasn’t worth $25 based on the flavor and quality but that’s just my opinion. The frozen margarita was decent but not worth $47. I order the lamb chops (medium well) and one of them was completely pink and the waitress did nothing about it. Her exact words were “well I didn’t cook it.” The sides were decent. We got green and black eyed peas. I can honestly say I will never go back to this establishment. It was not worth the money.
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 2 days ago

   Thanks for visiting us at Kitchen + Kocktails by Kevin Kelley - Dallas. We're truly sorry to hear about your less than satisfactory experience. We understand your concerns about the cleanliness of our seating and the quality of our food. We take pride in providing top-notch service and it seems we missed the mark during your visit. Your feedback about the temperature of the lamb chops and the quality of our frozen margarita is noted. We hope you'll consider giving us another chance to make it right. Someone from our team will be reaching out. Please provide contact info Sincerely, The Management Team
   

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9. T

   Tira

   Dallas

   3 reviews

   5.0

   3 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and drinks were delicious. Service was excellent. I will return.
   

   Kitchen + Kocktails by Kevin Kelley - DallasResponded 1 day ago

   Thanks for the feedback! We're thrilled to hear that you enjoyed our food and drinks and found our service to be excellent. We strive to provide delicious meals and exceptional service, and your kind words are a testament to our efforts. We can't wait to welcome you back to Kitchen + Kocktails by Kevin Kelley - Dallas soon.
   

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10. M

    Mandy

    Dallas

    2 reviews

    3.0

    2 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 1

    We visited Kitchen + Kocktails to celebrate my dad’s 68th birthday with a large party and were seated upstairs at 10:30 am. Initially, we were the only group in the area for 45 minutes, which we thought would allow for a pleasant and conversational atmosphere. Unfortunately, this was far from the case. The upstairs DJ refused to turn down the music when asked, citing "his right" to control it. While we understand that music sets the restaurant’s vibe, it seemed absurd that accommodating the only guests in the space was not a priority. The volume made it impossible to hear anyone, even those sitting directly in front of or next to us—not to mention the waitress. This completely defeated the purpose of being seated upstairs with our large party. Customer service should prioritize guest comfort and experience, especially for a celebratory occasion. Instead, it felt like the DJ was more interested in enjoying his personal playlist than ensuring the satisfaction of the restaurant’s patrons. We were excited to dine here and expected a higher standard of attentiveness. Unfortunately, we were left disappointed and unable to enjoy what should have been a special day.
    

    Kitchen + Kocktails by Kevin Kelley - DallasResponded 1 day ago

    Thanks for visiting us at Kitchen + Kocktails by Kevin Kelley - Dallas. We're truly sorry to hear about your experience with us, especially on such a special occasion as your father's 68th birthday. We understand how important it is to create a pleasant and enjoyable atmosphere, especially when dining with family. We regret that the music volume and the level of customer service did not meet your expectations. We'll certainly address these concerns with our team to ensure they don't happen again. We hope you'll give us another chance to provide the quality service and dining experience you were expecting. Please send your contact info so we may invite you back properly and turn your 3 star experience into a five star experience.
    

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