Kiki on the River

Review summary

1. OT

   OpenTable Diner

   Los Angeles

   24 reviews

   vip
   1.0

   24 reviews

   Dined on November 17, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   If I could give this place zero stars I would. We were a party of four celebrating my husbands birthday. There was hair in my food, ants in my husbands food, glass shards in my friends food The manager Kevin could care less. See the evidence and made us pay full price. Our server Lewis was great. Don't go here. There were cockroaches everywhere where!!! They overcharge for contaminated dirty food. The manager Kevin should be fired!!!!!!
   

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2. S

   Sasha

   Miami

   1 review

   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 2
   3. Service 5
   4. Ambience 4

   Food wasn’t the best, the filet steak was dry and flavorless but the atmosphere and service was outstanding!
   

   Kiki on the RiverResponded on November 20, 2024

   Dear Sasha, Thanks for dining at Kiki on the River and for taking the time to share your feedback. We're glad to hear that you enjoyed the atmosphere and service. However, we're sorry to hear that the steak and other dishes didn't meet your expectations. We appreciate your honesty and will certainly take your comments into consideration as we continuously strive to improve our food quality. We hope to have the opportunity to serve you again and provide a better dining experience. Best, The Kiki on the river Team
   

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3. A

   Aisha

   Las Vegas

   1 review

   vip
   4.0

   1 review

   Dined on November 17, 2024

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 5

   Lady going around taking pictures is beyond rude! Snatched the picture out of my husbands hand because we didn’t want to buy it. (Bad angle and eyes were closed) i ordered the risotto and it had 4 pieces of mushroom. Overcooked also. Oysters were great. The server also didn’t let us order more. She said we got two hours which we didn’t see in the reservation or told in the beginning by host. I suggest coming after 9 pm for drinks and ambiance
   

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4. J

   James

   Greater Boston

   1 review

   5.0

   1 review

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an awesome experience, no issues at all. I definitely recommend Kiki on the river to everyone I know. I’ll be back again!
   

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5. A

   Amber Ashley

   Atlanta Metro

   4 reviews

   5.0

   4 reviews

   Dined on November 16, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I always have such a good time when I go here. The food was amazing. I got a order of the lamb chops and pasta. It was so good.
   

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6. L

   Laura

   Des Moines

   5 reviews

   3.0

   5 reviews

   Dined on November 16, 2024

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 5

   Kiki on the River was a beautiful place inside, right off the Miami River. Unfortunately, the service was not good. We received two food menus and one drink menu for the six of us. We were celebrating a girls trip in Miami. We had 3 different servers introduce themselves but nobody checked on us for more cocktails or ordering food. The seabass came with small bones in it, which was rather frustrating for some of the members of our party. Overall the drinks were good. We loved the photographer that came to take our picture. She was wonderful! The vibe was great but the dining experience was not. Would be a fun bar to visit late night but not for dinner out.
   

   Kiki on the RiverResponded 5 days ago

   Dear Laura, Thank you for sharing your feedback about your visit to Kiki on the River. We’re thrilled you enjoyed the ambiance, drinks, and our photographer’s wonderful work. We’re truly sorry the dining experience fell short. The service issues and menu oversight don’t reflect our standards, and we regret the frustration caused by the seabass preparation. Your input is invaluable, and we’ll address these concerns with our team. We hope to welcome you back for a better experience soon. Warm regards, The Kiki on the River
   

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7. M

   Marijana

   Toronto

   1 review

   5.0

   1 review

   Dined on November 9, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   It was very nice. Thank you ……………………………,..,..,,.,.
   

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8. G

   Giorgi

   Treasure Coast

   1 review

   5.0

   1 review

   Dined on November 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent place, good music,good food, highly recommend!
   

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9. J

   Jessica

   New York City

   25 reviews

   vip
   5.0

   25 reviews

   Dined on October 28, 2024

   1. Overall 5
   2. Food 4
   3. Service 2
   4. Ambience 5

   Great time! The tuna is excellent. Lots of fun Be prepared for slow service and tude, but that’s to be expected for this environment
   

   Kiki on the RiverResponded on October 30, 2024

   Dear Jessica, Thank you for sharing your experience with us! We’re delighted to hear you enjoyed the tuna and had a fun time with us. While we aim to keep the energy lively, we also understand that service should never feel slow or lacking in warmth, and we’ll be sure to address this with our team. Thank you again for your feedback, and we look forward to welcoming you back for an even smoother experience next time! Warmest regards, Kiki on the River Team
   

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10. S

    Shaely

    Amarillo

    1 review

    vip
    3.0

    1 review

    Dined on October 27, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 5

    They sat us on the side of the restaurant near the water away from everyone else. Next time I would be sure to request a table inside or in the middle in the outside area. We felt left out of the party. But everyone else looked like they were having a GREAT time!
    

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