Kembara

Review summary

1. TR

   TrinaR

   Denver4 reviews

   4.0

   Dined 3 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Food was slightly over salted. It was busy so a bit loud as one would expect. Waitress didn’t refill our water glasses which compounded the saltiness issue.
   

   KembaraResponded 1 day ago

   Dear Trina, We are disappointed to hear about your dissatisfaction with your food selections and apologize for the inconvenience this has caused. Providing delicious, quality meals is at the heart of what we strive for; therefore, we truly regret not meeting your expectations. We will address your comments to our culinary team as we continually strive to improve our guest experience going forward. In addition, we are also sorry for the service shortfalls you experienced and your frustration is completely understandable. We will convey your remarks to the relevant teams to ensure such instances are not repeated. Thank you for your patience, and we do hope to have another opportunity to serve you again. Christopher Biguet Restaurant General Manager
   

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2. M

   Michael

   Phoenix5 reviews

   2.0

   Dined 4 days ago

   1. Overall 2
   2. Food 1
   3. Service 1
   4. Ambience 4

   As a big fan of Chef Angelo Sosa and frequent guest at Tía Carmen, I was excited to try Kembara—but sadly, it was a major disappointment. Despite having a reservation, we waited nearly 20 minutes before anyone took our order. The drinks were weak, the appetizers were overly salty, and my friend’s pork belly noodles were undercooked and barely had any pork. Worse, my entrée didn’t arrive until 30 minutes after his, and by then I had lost interest. When I declined the dish, the manager told me they serve “family style”—something we were never informed of. He made it sound like a favor not to charge me for food I never received. Service was slow, disorganized, and indifferent. The final bill—$125 for two bad appetizers, two weak drinks, and one barely edible entrée—felt outrageous. I won’t be going back and can’t recommend Kembara to anyone.
   

   KembaraResponded 2 days ago

   Dear Michael, We truly appreciate your support for Chef Angelo Sosa and your visits to Tía Carmen. We’re very sorry to hear that your experience at Kembara did not meet your expectations. Please accept our apologies for the several issues you outlined with the food and service. We understand your frustration and disappointment and very much appreciate your patience. We are grateful for your honest feedback as we are continually striving to craft enriching experiences for our guests through our inspired service and commitment to quality. We never want our guests to leave dissatisfied, so if you want to discuss this further, please do not hesitate to reach out to us directly. Christopher Biguet Restaurant General Manager
   

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3. C

   Courtney

   New Orleans4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Kembara was a truly unique dining experience with flavors we can’t find anywhere else. We were especially impressed with the Tuna Thai Jewel that explored so many:different flavors We were less excited about other plates like the garlic chicken noodles. Overall - fun date night and beautiful restaurant.
   

   KembaraResponded 3 days ago

   Dear Courtney, We are delighted that Kembara was your choice for a romantic evening in Phoenix! We are glad you enjoyed our ambiance and appreciate you mentioning how much you loved our Tuna Thai Jewel dish. However, we are sorry some of our dishes did not leave the same impact. Thank you for being our guest. We hope to see you again soon. Christopher Biguet Restaurant General Manager
   

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4. p

   peter VIP

   New York City28 reviews

   4.0

   Dined 5 days ago

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Decor excellent. Food delicious. Music choices odd for ambience. Drinks pricey.
   

   KembaraResponded 4 days ago

   Dear Peter, We are pleased you enjoyed our beautiful restaurant and exquisite food. However, we are sorry for not meeting your expectations with the drinks and music. We will share your comments appropriately, as we are always looking for ways to amplify our guest experience. Thank you for dining at Kembara, and we hope to see you again soon. Christopher Biguet Restaurant General Manager
   

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5. F

   Frank VIP

   Phoenix50 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Great service. Ambiance was perfect. A little pricey, otherwise everything was perfect. Frank
   

   KembaraResponded 5 days ago

   Dear Frank, We are very grateful for your excellent rating and recommendation. Since Kembara first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted you enjoyed your overall visit. We also understand your sentiments about pricing and assure you that we take careful consideration to be competitively priced for our area. Thank you for your comments, and we look forward to welcoming you back soon. Christopher Biguet Restaurant General Manager
   

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6. RH

   RichardH

   Omaha2 reviews

   5.0

   Dined on March 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Beautiful and delicious food. Definitely a date night restaurant!
   

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   KembaraResponded on March 17, 2025

   Dear Richard, Kembara is a reflection of Chef Angelo Sosa’s culinary odysseys traveling, cooking, and tasting across the broad continent of Asia with a fresh interpretation on beloved recipes that simultaneously honors the lineage and legacies of generational dishes. We are pleased that you had a memorable visit, and we met all your expectations. Thank you for choosing us, and we look forward to welcoming you back soon. Christopher Biguet Restaurant General Manager
   

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7. RO

   ROSEIRAM

   Los Angeles2 reviews

   5.0

   Dined on March 9, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   All of the food was amazing ! Everyone should try the Beef Rendang, it was delicious and the beef was so tender thay melted in your mouth. Another favorite was the Thai Jewel starter...a unique combination of fruits and raw tuna in cold coconut broth...very light and cleansing
   

   KembaraResponded on March 10, 2025

   Dear Rosieram, Kembara warmly embraces the rich tapestry of Asian street food culture, exemplifying the tradition of cherishing time-honored recipes, and we are thrilled knowing you loved our Beef Rendang and Tuna Thai Jewel with other deeply satisfying dishes. Thank you for your generous recommendation. We look forward to seeing you again soon. Christopher Biguet Restaurant General Manager
   

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8. K

   Kelly

   Milwaukee1 review

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything was great - food, service, atmosphere. Hard to find all three, wish I didn't live so far away.
   

   KembaraResponded on March 8, 2025

   Dear Kelly, What a delight for us to read your comments! Since Kembara first opened, we have strived to make our name synonymous with a fantastic dining experience, and we are delighted to know you enjoyed our comfortable atmosphere, excellent service, and amazing food. We appreciate you leaving your kind review and mentioning we met all your expectations. Thank you for making us your preferred choice in Phoenix; we look forward to welcoming you back soon. Christopher Biguet Restaurant General Manager
   

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9. P

   Paula

   Sacramento16 reviews

   5.0

   Dined on March 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our service team was a bit slow to start, likely because we pushed our reservation back by 30 mins, but once they got rolling, the service was excellent and they even comp'ed our drinks as an apology for the delay. This is what prompted me to write a review. Kudos to the Service team for turning things around really well. Everything is meant to be shared, which I love and big serving spoons come with the meals as well. Absolutely loved the Chicken Dumplings and the Chicken Satay - delicious! I recommend and will be back if I'm in the area!
   

   KembaraResponded on March 3, 2025

   Dear Paula, What a delight for us to read your comments! We enjoy offering our guests a simple, elegant atmosphere combined with delicious food served by our devoted staff. Thank you for leaving your review and for the generous remarks about our exceptional hospitality. It was our pleasure having you at Kembara, and we look forward to welcoming you again soon. Christopher Biguet Restaurant General Manager
   

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10. M

    Melanie J

    San Diego1 review

    5.0

    Dined on February 28, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    The dumplings are FANTASTIC!!! They are my FAV!!! But ALL of the food is AWESOME!!!!!!
    

    KembaraResponded on March 2, 2025

    Dear Melanie, We are thrilled to hear that your dining experience with us was enjoyable. Our chef and team are delighted to receive such kind words. It is wonderful to know that our efforts in crafting delicious dishes resonate with our guests. Thank you for choosing Kembara, and we look forward to seeing you again soon. Christopher Biguet Restaurant General Manager
    

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