Kelseys Original Roadhouse - North Burlington

Review summary

1. P

   Paul and Janice

   Toronto17 reviews

   4.0

   Dined on February 11, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Nice family meal. Pleasant roadhouse vibe. Fajitas were delish and excellent service.
   

   Is this helpful?

2. A

   Angelica VIP

   Toronto19 reviews

   4.0

   Dined on January 18, 2025

   1. Overall 4
   2. Food 2
   3. Service 4
   4. Ambience 4

   Nice place to eat. Just be careful when ordering food if you don't like or can't eat spicy food as wings and some other plates, are marinated with black pepper or other condiments and it makes it spicy. This can happen even if it is not showed on the menu.
   

   Is this helpful?

3. OT

   OpenTable Diner

   Toronto8 reviews

   1.0

   Dined on January 5, 2025

   1. Overall 1
   2. Food 1
   3. Service 2
   4. Ambience 1

   My steak was served raw in the middle not medium rare as requested. My kiddo’s steak was not seasoned. Accessible stall was unusable due to a baby changing station that would not stay up. My kiddo is a wheelchair user should we had to leave early as they needed to use the washroom and could not safely use the washroom.
   

   Is this helpful?

4. A

   Arianna

   Toronto1 review

   2.0

   Dined on December 29, 2024

   1. Overall 2
   2. Food 1
   3. Service 4
   4. Ambience 1

   I went here for my birthday dinner. For a casual dinner, Kelsey’s is usually at the top of my list. My meal tonight fell way below the quality I am used to from Kelsey’s. I ordered the chicken fingers and they were very small and over cooked. I haven’t heard great things about this location ranging from the service to the food and I will be avoiding this Kelsey’s after my experience this evening.
   

   Is this helpful?

5. N

   Norm VIP

   Toronto7 reviews

   2.0

   Dined on November 16, 2024

   1. Overall 2
   2. Food 1
   3. Service 3
   4. Ambience 3

   We had the Cajun shrimp app and our mains, chicken tenders and the Mac & Cheese with Chicken tenders on top. Everything was overcook and the Mac & Cheese was tasteless. Won’t be back.
   

   Is this helpful?

6. D

   Dave

   Toronto9 reviews

   3.0

   Dined on November 16, 2024

   1. Overall 3
   2. Food 4
   3. Service 4
   4. Ambience 2

   Found the price quite high for a mediocre experience. Noisy and difficult to have a normal conversation. Menu reduced from past experience.
   

   Is this helpful?

7. D

   Dave

   Toronto4 reviews

   4.0

   Dined on November 15, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Everything pretty good, except one member of our parties food had to be sent back for being badly undercooked
   

   Is this helpful?

8. GC

   GabCo

   Toronto5 reviews

   4.0

   Dined on May 9, 2024

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 5

   Waiter and staff were awesome and friendly. Food was okay. Nothing special.
   

   Is this helpful?

9. L

   Leslie

   Toronto1 review

   2.0

   Dined on February 24, 2024

   1. Overall 2
   2. Food 2
   3. Service 4
   4. Ambience 4

   It’s Kelsey what can I say. Our kids meal was enjoyed by our child but our food was extremely bland. We had to season our steak fajitas with salt and pepper. Service was good but food was very lacking. Do not recommend.
   

   Is this helpful?

10. JD

    JohnathonDoe

    Vancouver1 review

    3.0

    Dined on February 17, 2024

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3

    Our server Elia was wonderful. Unfortunately it appeared that the kitchen staff was behind. We waited a fair amount of time for our meal and dessert. Please continue to offer reservations. My Mother is hearing impaired and quite diminutive. The booth we requested worked perfectly. The noise level did get to her. As the crowd din grew, the volume of the music was raised. Compounding the issue. Please consider lowering the volume as conversations build. That’s why we’re all out together! As someone who works in the service industry, thanks!
    

    Is this helpful?