Keller's American Grill - Isle Casino Bettendorf

Review summary

1. D

   Deborah

   Chicago

   2 reviews

   3.0

   2 reviews

   Dined on November 10, 2024

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   Though our waiter was super friendly and nice he failed to follow up on simple requests. My husbands entree came out with a side not requested. He requested his side and had to ask for it four times. I had a martini and instead of delivering it on a tray it was hand carried by our waiter and a dripping mess when delivered. I had to ask for a cocktail napkin because it made a mess on the table. The food is not horrible but not great either. We've eaten here a couple of times because it really is the only option at this casino.
   

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2. D

   Daniel

   Des Moines

   11 reviews

   5.0

   11 reviews

   Dined on October 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food. Good laughs. Thanks Trina!!! Can’t wait to come back again.
   

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3. S

   Susan

   San Antonio

   33 reviews

   3.0

   33 reviews

   Dined on October 9, 2024

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   Food was cold, sent back several items, service was slow.
   

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4. D

   Daniel

   Des Moines

   11 reviews

   5.0

   11 reviews

   Dined on October 8, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a good time at Keller’s! The food is good and the music is lively.
   

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5. C

   Constance

   Mississippi

   1 review

   5.0

   1 review

   Dined on October 6, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our total experience was amazing. The wait staff, bar staff and all were extremely professional and most importantly super friendly :) Our beverages, appetizers and Filet with sauteed shrimp were excellent !! Thank you so much for the great food and experience !!
   

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6. OT

   OpenTable Diner

   Chicago

   7 reviews

   5.0

   7 reviews

   Dined on October 3, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very good food. Coconut shrimp was great. Wedge was good. Chicken entree was very tasty and nicely served. Service was friendly and efficient.
   

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7. D

   Dawn

   Jackson Hole

   3 reviews

   3.0

   3 reviews

   Dined on September 27, 2024

   1. Overall 3
   2. Food 3
   3. Service 5
   4. Ambience 3

   Waiter was great! Salmon and steak were great! Cocktails were terrible.
   

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8. J

   John

   Milwaukee

   4 reviews

   5.0

   4 reviews

   Dined on September 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, excellent service, friendly employees.
   

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9. T

   Tina

   Chicago

   5 reviews

   2.0

   5 reviews

   Dined on September 21, 2024

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Steak was cooked more than med rare. Loaded baked potatoe dry & not loaded. Asparagus way over cooked, thin & shriveled.
   

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10. V

    Vanna

    St. Louis

    20 reviews

    2.0

    20 reviews

    Dined on September 20, 2024

    1. Overall 2
    2. Food 2
    3. Service 2
    4. Ambience 2

    Underwhelming. Ordered a bottle of wine and the server did not present the bottle, didn’t open the wine at the table, or pour a sample before she poured the glasses. She just came back w an open bottle and 2 glasses and just poured it. My steak was ordered medium rare and delivered to me medium well to well done. I asked if I could order a different dish and was told yes, so I ordered something else. The server brought me back the same dish I originally ordered w the steak cooked correctly, even tho that was not what I asked for. The only reasoning she offered for that was “that’s what they cooked for you.” My boyfriend’s water was empty most of the meal with no offer or effort of a refill. She actually tried to clear our empty water glasses from the table while we both had a full glass of wine left, even tho we had only been there for an hour at most. The place was not busy and they did not need the table. After we paid our bill, she came over and snatched the receipt of the table and just walked off. A thank you or have a good evening was not said at all. My boyfriend said thank you to her as she walked off and she just kept walking and said you’re welcome. Didn’t even turn around. The food was mediocre and the service left a lot to be desired.
    

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