JOEY Uptown

Review summary

1. V

   Val

   Houston

   2 reviews

   1.0

   2 reviews

   Dined 3 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   They got our order wrong and the service was horrible
   

   Is this helpful?

   Report
2. B

   Bernadine

   VIP

   Houston

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Outstanding! Greeted wigh a glass of champagne upon arrival. Classy touch!
   

   1 person found this helpful

   Report
3. MS

   MartiS

   Dallas

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful atmosphere and food was amazing! Please open one in Dallas!
   

   Is this helpful?

   Report
4. C

   Chas

   Washington DC

   1 review

   1.0

   1 review

   Dined 5 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 5

   The food was subpar and the service was worse. Remington was our server and we will never return to this location. It was also my fiancé birthday and the entire birthday recognition was very lazy and unthoughtful. The food was bad, the service was awful, and the entire experience was terrible. We won’t forget or return to Joey’s.
   

   Is this helpful?

   Report
5. J

   Jessica

   Fort Lauderdale

   7 reviews

   5.0

   7 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Anthony, our server, delivered exceptional hospitality and demonstrated excellent knowledge of the menu. Sebastian, the manager, personally visited our table to address a minor error with one of the entrées and apologized sincerely. To make up for the inconvenience, they graciously provided two complimentary desserts, which were absolutely delicious. Overall, it was an outstanding dining experience, and I can’t wait to return!
   

   Is this helpful?

   Report
6. K

   Kevin

   VIP

   Houston

   2 reviews

   5.0

   2 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food and atmosphere. Our server Jordan was the best.
   

   JOEY UptownResponded 5 days ago

   Your feedback is greatly appreciated. We are so glad we were able to meet your expectations and deliver a 5 star dining experience. Looking forward to having you back in soon Remington Alden General Manager
   

   Is this helpful?

   Report
7. V

   Vallencia

   Houston

   3 reviews

   5.0

   3 reviews

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Very nice place. Very diverse yet classy. Enjoyed my birthday dinner. Should have a birthday menu item or something special to pick
   

   JOEY UptownResponded 5 days ago

   Thanks for the review, VallenciaT! We're thrilled to hear that you enjoyed your birthday dinner at JOEY Uptown. We appreciate your feedback on our diverse and classy atmosphere. We're always looking for ways to make special occasions even more memorable. We'll certainly take your suggestion into consideration. We hope to welcome you back soon for another great dining experience.
   

   Is this helpful?

   Report
8. S

   Sarah

   Vancouver

   3 reviews

   1.0

   3 reviews

   Dined 6 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   Frequent diners at this location but unfortunately worst dining experience . Orders appies & entree - arrived at same time . Katsu chicken salad was missing the chicken which took another 20 mins to arrive . Service was poor, we really didn’t get any , we had to ask for our bill 3 x & also asked 2 managers for bill - finally stood up to leave and a bill arrived. No real reaction from management apart from comping the chicken & appies but didn’t appear to be of any major concern .
   

   JOEY UptownResponded 5 days ago

   Hey Sarah, We're truly sorry to hear about your recent experience at JOEY Uptown. We understand that the service and food delivery did not meet your expectations, and we apologize for the inconvenience caused. We're taking your feedback seriously and will address these issues with our team to ensure a better dining experience in the future. We hope you'll give us another chance to make it up to you. Best, The Management Team
   

   1 person found this helpful

   Report
9. D

   Demeche

   Austin

   1 review

   1.0

   1 review

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 3

   We came for a birthday dinner and it was a terrible experience. When we came in for our reservation our table wasn’t ready but was going to be canceled if we were more than 15 minutes late. We didn’t get offered the champagne on entry, we had to ask. When it came to placing an order it took forever for that to even happen. The steak wasn’t up to par what’s so ever. The only thing that was semi good that we ordered was the sushi. We asked for to go boxes for our food and the waitress asked if we wanted it boxed, we replied yes. After we paid we noticed she never brought the food back. We had to find her and stop her to ask where was it. We will not be returning. Birthday dinner was not a success thanks to Joey
   

   JOEY UptownResponded 5 days ago

   Thanks for the feedback. We're sorry to hear that your birthday dinner didn't go as planned. We apologize for the delay in seating and the mix-up with the champagne. We're glad you enjoyed the sushi, but understand that the rest of your meal fell short. We're committed to providing excellent service and it's clear we missed the mark during your visit. We hope you'll give us another chance to make it right. Best, The Management Team at JOEY Uptown
   

   2 people found this helpful

   Report
10. N

    Norrita

    VIP

    Houston

    5 reviews

    5.0

    5 reviews

    Dined on December 13, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Great service and food! We will be back soon. Thank you, Kee!
    

    JOEY UptownResponded 5 days ago

    Thank you for leaving us a rating! We aim to deliver a 5 star experience every time and we are so glad we were able to provide that for you. Remington Alden General Manager
    

    1 person found this helpful

    Report