JOEY Sherway

Review summary

1. F

   Fred

   Toronto

   5 reviews

   5.0

   5 reviews

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great food, fun ambiance and top notch service by Fiona
   

   JOEY SherwayResponded today

   Hi Fred, Thank you so much for the wonderful feedback! We're thrilled to hear you enjoyed the food, ambiance, and especially the service from Fiona. She’s a true asset to our team, and we’ll be sure to pass along your kind words to her. We can’t wait to welcome you back to JOEY Sherway soon for another great experience! Rubina Bedi Guest Service Manager, JOEY Sherway
   

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2. M

   Mirella

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Lovely afternoon lunch :) Definitely will recommend Joey Sherway to others and will be coming back.
   

   JOEY SherwayResponded today

   Hi Mirella, Thank you so much for your kind words! We’re so glad to hear you had a lovely lunch at JOEY Sherway and that you’ll be recommending us to others, your feedback and appreciations mean the world to us! We can’t wait to welcome you back for your next visit – see you soon! Rubina Bedi Guest Service Manager, JOEY Sherway
   

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3. T

   Tanya

   Toronto

   2 reviews

   3.0

   2 reviews

   Dined 3 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   This poor waiter was the most horrible waiter ever! He was nice though, maybe not smart enough to know he was horrible. He came to the table nicely, took our order(slowly). Asked several several times for us to repeat what we wanted(4 people only 2 had alcohol drinks, one was WATER and the other bubbly water with cranberry - not hard). Then took the food order - equally as excruciating to watch him enter into a tablet about 3 times! Food came. It was good, but didn’t see the waiter again. Well actually saw him walk by 10 times but did not come back to our table to ask if we needed anything else to drink, dessert, nothing. Dishes were left empty in front of us for 20 minutes before we decided to clean them ourselves and put them on the table beside us. Then a lady came by to ask if things were ok. We let her know we had moved the dishes ourselves. After that he came to us a few minutes later and we asked for a tea/coffee. He brought us and left again. Not sure maybe you guys don’t offer dessert? We have no clue if you even have dessert at this point, as that was the last thing we were offered. Another 20 minutes later and we gave up and flagged him down to get the bill.
   

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4. V

   Vaishali

   Toronto

   1 review

   5.0

   1 review

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great place for family , friends & everyone to have good time
   

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5. C

   Crystal

   Toronto

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 4

   We booked for Friendsmas Dinner. Server was moody, rude and very slow. Could definitely see she didn’t want to be there: we waited almost an hour for an appetizer, 20min for drinks and was told they were out of things we tried ordering. Overall disappointed
   

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6. D

   Donald

   Toronto

   2 reviews

   4.0

   2 reviews

   Dined 5 days ago

   1. Overall 4
   2. Food 3
   3. Service 5
   4. Ambience 4

   Great outing for a family meal. Our server was great.
   

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7. C

   Colin

   Toronto

   6 reviews

   4.0

   6 reviews

   Dined 6 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 3

   Solid food with lots of options. The service was especially good this lunch hour, very attentive.
   

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8. d

   doug

   Toronto

   3 reviews

   5.0

   3 reviews

   Dined on November 18, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Good menu with lots of choices. Food well presented and tasty. Excellent service provided by the waiter.
   

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9. M

   Maja

   Toronto

   37 reviews

   5.0

   37 reviews

   Dined on November 17, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our group of retired coleagues always meet here and we are very happy with the treatment, service and the food of course.
   

   JOEY SherwayResponded on November 19, 2024

   Hi Maja, Thank you so much for your review! We are thrilled to hear that you and your party enjoyed your service and meals with us. We hope to have you all back soon for another memorable visit! Rubina Bedi Guest Service Manager, JOEY Sherway
   

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10. d

    denise

    Toronto

    8 reviews

    3.0

    8 reviews

    Dined on November 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4

    The ambient and service was nice, we really enjoyed the desert. I had the Ravioli Bianco with steak and prawns. The presentation was nice and the dish sounded great, but the taste just was not there. The prawns were mini and the sauce much too sour to be paired with ravioli and steak. The steak was not very flavorful. My companion had the steak with potato purée. The presentation also nice, but the steak (cooked medium) was hard to chew, dry and not flavorful. We ordered a red wine that was served chilled, like really cold! Since when do you serve red wine in that temperature. We had to send it back.
    

    JOEY SherwayResponded on November 19, 2024

    Hi Denise, Thank you for taking the time to share your thoughts. We're glad you enjoyed the ambiance, service, and dessert, but we're truly sorry to hear that your main dishes didn't meet your expectations. We take great pride in the flavors and quality of our food, so it's disappointing to hear we didn’t hit the mark for you. Your feedback will be shared with our kitchen team to ensure improvements are made moving forward. We also apologize for the red wine being served too cold — we understand that wine should be at the proper temperature to enhance its flavor, and we will make sure this is addressed with our staff. We truly appreciate your feedback and hope you will give us another opportunity to provide with the exceptional service we strive for. Rubina Bedi GSM, JOEY Sherway
    

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