Jack Astor's - Mississauga (Dundas)

Review summary

1. C

   Cindy VIP

   Toronto15 reviews

   2.0

   Dined on February 16, 2025

   1. Overall 2
   2. Food 5
   3. Service 1
   4. Ambience 2

   Food was good - service was horrible. It ruined the night out.
   

   • 

   Is this helpful?

2. C

   Cindy VIP

   Toronto15 reviews

   2.0

   Dined on February 2, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 2

   Server was outstanding. Pierce was excellent tonight delivering top notch service. Despite the restaurant being really busy tonight - he kept the customers happy. Two other items that I was really disappointed with was the lack of heat with the food and portions. When a restaurant is really busy the kitchen needs to be organized and I felt this was a downfall tonight. Have a look at the size of the chicken fingers. Fries were cold, chicken fingers were cold. The second set of fries brought out were cold. It’s pointless complaining! We were straightforward with the hostess that we were not in a rush and we were looking forward to a good meal that didn’t pan out. Lastly, absolutely disappointed with the management on duty tonight. I had an issue with my inspired dining rewards - it wasn’t resolved and I should’ve just talked to the wall; sorry it wasn’t addressed at all and just being honest. My advice to customers if you have a reservation and you show up and you are told by the hostess that’s it’s really busy - just leave and find another place because you’ll just be disappointed.
   

   • 
   • 

   Is this helpful?

3. R

   Ron

   Toronto1 review

   3.0

   Dined on January 19, 2025

   1. Overall 3
   2. Food 2
   3. Service 5
   4. Ambience 3

   Server great Flies in January? Tap Bud flat and chemical taste.
   

   Is this helpful?

4. M

   Martin

   Toronto4 reviews

   4.0

   Dined on December 22, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   No salt and pepper on table or enough side plates. Service was iffy but food was good enough to make up for it
   

   Is this helpful?

5. C

   Cindy VIP

   Toronto15 reviews

   2.0

   Dined on December 20, 2024

   1. Overall 2
   2. Food 2
   3. Service 5
   4. Ambience 5

   It was my birthday and decided to go with the family to Jacks. Table of 8 total (5 adults and 3 kids). Hostess was incredibly rude demanding that we have to pay a 18 percent gratuity; when we haven’t even sat down. Very stressful dealing with a family member that is disabled and three young children and a three week old in a stroller. It was very inconsiderate and she should’ve read the crowd better! Exceptional service displayed by the server to make up for this experience. The Manager on duty tired to do her best to make use feel better, but I do think we were owed an apology. Sharing my meal and birthday dessert photos. Overall not impressed! :(
   

   • 

   Is this helpful?

6. A

   Andrea

   Toronto1 review

   5.0

   Dined on December 20, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Second visit this month and only have great things to say. Christmas decor is absolutely amazing and today’s visit had Santa Clause. Waitress Tanya at the bar has amazing customer service. Food is fantastic!!
   

   Is this helpful?

7. OT

   OpenTable Diner VIP

   Toronto15 reviews

   5.0

   Dined on July 29, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had a great experience tonight at Jacks. Service was great and the food was tasty. Shout out to our server Jenna who was excellent!
   

   • 
   • 
   • 
   • 

   Is this helpful?

8. DR

   DavidR

   Toronto17 reviews

   4.0

   Dined on June 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was excellent. Service was slow and server was fairly inattentive. Music was too loud (not everyone is deaf, but a few more visits at that volume and the customers will be).
   

   Is this helpful?

9. OT

   OpenTable Diner

   Toronto1 review

   5.0

   Dined on May 17, 2024

   1. Overall 5
   2. Food 2
   3. Service 5
   4. Ambience 5

   Other then some of the food it’s was really great we had three chefs at the table and they were definitely picky with the food but the wings were amazing service was perfect and overall it was a great time
   

   Is this helpful?

10. OT

    OpenTable Diner

    Toronto2 reviews

    5.0

    Dined on May 17, 2024

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4

    Service and food were great. Really liked the Coconut Curry Chicken Fingers!
    

    Is this helpful?