ITA Kitchen

Review summary

1. L

   Lori

   New York City

   3 reviews

   vip
   1.0

   3 reviews

   Dined on November 24, 2024

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 1

   We specifically made a reservation for the garden room. We were not told that at any point that could change and that we would be placed inside. We arrived on time for our reservation. When we got there, we were told the garden room was being used for a private party so they seated us inside. I said why didn’t you call us and she said oh I called but no one answered. So do you think they should have left a message? They did not. Then they proceeded to say we have this table for you. There were seven of us. It was one long rectangle table at the very front of the restaurant by the door under blasting music. I said can you please put us at one of those tables in the back, which by the way were all empty. She said no this is your table. So, we left. And had a wonderful dinner at Butera’s. I have another reservation for this coming Saturday at ITA, which I am now canceling. Terrible way to do business.
   

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2. b

   beth

   New York City

   64 reviews

   vip
   5.0

   64 reviews

   Dined on November 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   delicious as always!!! fast service, pleasant staff. honored reservations. busy happening place. a must go back!!!
   

   ITA KitchenResponded on November 26, 2024

   Thank you for the 5-star review. We are glad you enjoyed and we hope to see you again soon.
   

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3. K

   Kim

   New York City

   36 reviews

   vip
   5.0

   36 reviews

   Dined on November 23, 2024

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Absolutely everything we ordered was perfect. And it was hard to make a decision so we’ll have to to come back. There were so many options that I loved. My friend and I ordered dirty martinis, mine had blue cheese, stuffed olives, and hers did not because she doesn’t like that. They were perfect. Then we both ordered a Manhattan with Rye, which was also lovely, although the restaurant should probably invest in some better cherries… You should have Amarena cherries on hand with craft cocktails.  For appetizers, we got the risotto balls, the meatballs, and the artichokes oreganata… Everything was fantastic and we took some home. For dinner I ordered the Andrew’s chicken, my husband ordered the spicy chicken with the cherry peppers, and our friends ordered the shrimp over spinach. We were way too full for dessert but next time I’m getting the espresso martini flight for dessert! Our waiter was not around enough, but he was super busy from what I could tell— the place was jammin.’ However, there is plenty of other busing staff and food runners that were always on hand to help with anything we needed. We will definitely be back. 
   

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   ITA KitchenResponded on November 26, 2024

   Thank you for the great 5-star review. We are so glad you enjoyed and had a great experience. We hope to welcome you back again soon.
   

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4. S

   Suzanne

   New York City

   1 review

   4.0

   1 review

   Dined on November 16, 2024

   1. Overall 4
   2. Food 5
   3. Service 3
   4. Ambience 3

   Food was amazing. Originally went for the espresso martini flight, but I was not impressed. My husband did LOVE his old fashioned though!
   

   ITA KitchenResponded on December 3, 2024

   Thank you for the 4-star review. We are glad you enjoyed your food and are sorry to hear about the espresso martini flight. We hope this does not stop you from returning and we see you again soon.
   

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5. G

   Gary

   New York City

   18 reviews

   3.0

   18 reviews

   Dined on November 6, 2024

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 1

   Food was good but blaring high energy workout music made for terrible ambiance and difficult for conversations.
   

   ITA KitchenResponded on November 12, 2024

   Thank you for the review. We are sorry to hear about the music and we will definitely take it into consideration. We hope this does not stop you from returning and we see you again soon!
   

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6. K

   Kasmira

   New York City

   4 reviews

   5.0

   4 reviews

   Dined on November 3, 2024

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Nice date night for a couple decor was pretty and ambiance as acceptable
   

   ITA KitchenResponded on November 20, 2024

   Thank you for the 5-star review. We hope to see you again soon.
   

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7. L

   Liz

   New York City

   4 reviews

   4.0

   4 reviews

   Dined on October 29, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   First time there waiter acknowledged that and offered suggestions. Food was very good and not your typical Italian food. Extensive drink menu
   

   ITA KitchenResponded on November 5, 2024

   Thank you for the 4-star review. We are happy to hear about your experience and hope to see you again soon.
   

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8. B

   Barbara

   New York City

   17 reviews

   5.0

   17 reviews

   Dined on October 24, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Everything from appetizers to desserts was delicious! The waitress was friendly and helpful! I highly recommend the Ricotta Gnocchi with creamy truffle sauce!
   

   ITA KitchenResponded on October 29, 2024

   Thank you for the 5-star review. We are glad you enjoyed and hope to see you again soon.
   

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9. E

   Ellen

   New York City

   1 review

   5.0

   1 review

   Dined on October 19, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Excellent, excellent food! The service was great and the restaurant was very nice
   

   ITA KitchenResponded on October 22, 2024

   Thank you for the 5-star review. We are glad you enjoyed and hope to see you again soon.
   

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10. OT

    OpenTable Diner

    New York City

    4 reviews

    3.0

    4 reviews

    Dined on October 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 3
    4. Ambience 3

    Alex was a good waiter and the overall experience was good. Portions were good but im not sure the dollar value was worth it. I would return though.
    

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    ITA KitchenResponded on October 22, 2024

    Thank you for the review. We take all feedback into consideration and we will definitely discuss this. We look forward to seeing you again soon.
    

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