Isabelle's

Review summary

1. J

   John

   Dublin1 review

   3.0

   Dined 3 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 2

   The front of the restaurant has zero ambience. Our table was located near the door so one could feel the cool air all the time. Overall, this restaurant is overpriced and lacks ambience, certainly at the top end of the restaurant.
   

   Isabelle'sResponded 1 day ago

   Hi John, Thank you for taking the time to share your experience. We’re sorry to hear that your visit didn’t meet expectations, particularly regarding the ambience and comfort of your seating. Guest experience is very important to us, and we appreciate your honest feedback. If you’d be open to it, we’d love the opportunity to welcome you back and provide a more enjoyable dining experience. Please feel free to reach out to us directly so we can make it right. Best regards, Isabelle’s Restaurant
   

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2. M

   Margaret

   Dublin6 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Food was delicious and staff were excellent, courteous and helpful.
   

   Isabelle'sResponded 1 day ago

   Hi Margaret, Thank you for your kind words and 5-star review, Isabelle's restaurant, we hope to see you soon. Warm regards, Isabelle's team
   

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3. H

   Hazel

   Dublin2 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Lunch for 8 people everyone enjoyed their food and the staff were amazing, especially Tony and the manager who looked after us all so well.
   

   Isabelle'sResponded 1 day ago

   Hi Hazel, Thank you for your kind words and 5-star review, Isabelle's restaurant, we hope to see you soon. Warm regards, Isabelle's team
   

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4. S

   Sharon

   Dublin9 reviews

   5.0

   Dined on March 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I brought my friend out for lunch for her birthday and we loved our whole experience. A big shout out to our lovely waiter Jay who was attentive and friendly. Would highly recommend.
   

   Isabelle'sResponded 7 days ago

   Hi Sharon, Thank you for taking the time to review Isabelle's restaurant and for the shining 5 star review, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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5. K

   Kathryn VIP

   Dublin52 reviews

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   Nice meal service a bit slow - we gave up on another bottle of wine as it took so long to arrive
   

   Isabelle'sResponded on March 2, 2025

   Hi Kathryn. Thank you for taking the time to review Isabelle's restaurant I will discuss your feed back with the team, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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6. B

   Breda

   Dublin1 review

   4.0

   Dined on March 1, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Enjoyed brunch with 2 friends on Saturday. Food was lovely and portion size perfect. Server was professional and efficient. While the booking emphasised that allowed time was restricted we didn't at all feel rushed or under pressure to watch the clock.
   

   Isabelle'sResponded on March 2, 2025

   Hi Breda, Thank you for taking the time to review Isabelle's restaurant and for the shining 4 star review, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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7. OT

   OpenTable Diner

   Dublin3 reviews

   3.0

   Dined on March 1, 2025

   1. Overall 3
   2. Food 5
   3. Service 3
   4. Ambience 4

   I've visited Isabelle's many times and I always really enjoy the food and atmosphere. On this visit today for lunch with friends the food was great but the server started taking plates from the table while some of our group were still eating. They then brought us the bill and came and stood at the table waiting for us to pay. I understand there is a time limit on tables but we hadn't exceeded the time. We felt like we were rushed out of the place.
   

   Isabelle'sResponded on March 2, 2025

   Hi, Thank you for taking the time to review Isabelle's restaurant. i am sorry to read your time with us was dampened with the service i will discuss your feed back with the team to insure this does not happened again. Warm Regards, Charlie Cahill General Manager
   

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8. A

   Antoinette

   Dublin3 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Quick service on a busy Saturday evening. Except value. Staff very friendly
   

   Isabelle'sResponded 6 days ago

   Hi Antoinette, Thank you for taking the time to review Isabelle's restaurant and for the shining 5 star review, we hope you will dine with us again soon. Warm Regards, Isabelle's Team
   

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9. E

   Elizabeth

   Dublin8 reviews

   5.0

   Dined on February 27, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We experienced great food, good service and a nice atmosphere
   

   Isabelle'sResponded on February 28, 2025

   Hi Elizabeth, Many thanks for your kind words and a great 5-star review, we hope you will choose to lunch with us again soon. Warm regards, Isabelle's
   

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10. S

    SHeana

    Dublin1 review

    2.0

    Dined on February 22, 2025

    1. Overall 2
    2. Food 2
    3. Service 1
    4. Ambience 3

    I would seriously take a look at your front of house staff - you only get one first impression and as the “face” of the restaurant and the first person you are greeted by, I found their demeanour to be abrupt, rude and condescending. A queue was left form at the door, when it was the next persons turn there was no greeting or welcome but a very firm “do you have booking?” When the answer was yes it was an even firmer “name?!” When it came to my turn and I had a booking, my party was already there and I gave my name after the two abrasive questions, he gestured towards the back of the restaurant while looking at his computer screen and said last booth on the left… When I was leaving the restaurant, the same front of house manager shouted down the restaurant repeatedly to a member of staff, whilst guests tried to enjoy their lunch. When he finally got the waiters attention half way down the restaurant while he remained stood at the front door, he condescendingly waved his finger at them to come to him. I meanwhile walked by and was greeted the same way I had when I arrived.. with silence. Honestly completely turned me off returning to a restaurant I’ve frequented many times with friends. In a time when people are feeling the pinch with the cost of living, to go and spend your hard earned money and be treated like an inconvenience by the most senior member of staff in the restaurant.. appalling.
    

    Isabelle'sResponded on February 26, 2025

    Hi Sheana, Thank you for taking the time to share your feedback. We are genuinely sorry to hear that your experience at Isabelle’s did not meet the high standards we aim to uphold. The front-of-house team plays a crucial role in setting the tone for our guests, and we sincerely regret that you felt unwelcome. The interactions you’ve described are not in line with the warm and hospitable service we strive to provide. Your comments will be taken seriously, and we will be addressing this internally to ensure a more positive experience for all of our guests moving forward. Thank you again for your honest feedback and hopelly to see you again. Best regards, Isabelle's Team
    

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