Iron Hill Brewery - Chestnut Hill

Review summary

1. M

   Merwin

   Washington DC

   1 review

   3.0

   1 review

   Dined 4 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 3

   I was disappointed. I remember the food here to be great. And other locations were great too. They seemed understaffed. I saw some orders get wrong and had to be redone. One of the booths had a ripped seat and they were still using it while other booths were empty. Our server never refilled water nor offered any other drinks. The chicken fingers for my son looked overdone. My bangers and mash looked like wet potatoes drowned in French onion soup (literally it looked like they out onion soup in it) and the onion rings were fried hard.
   

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2. D

   Danita

   VIP

   Philadelphia

   4 reviews

   3.0

   4 reviews

   Dined 5 days ago

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   Service was just okay—kind and welcoming but lengthy breaks in between visits from our server. Started out with waiting more than 5 minutes for initial drink order. No water refills throughout meal. Entrees came within 5 minutes after receiving appetizers we’d barely eaten. French onion soup had hot cheese but lukewarm broth. Busboy approached our table with the bin of other people’s dirty dishes to ask for ours (instead of setting the bin aside).
   

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3. T

   Tiffany

   VIP

   Philadelphia

   3 reviews

   4.0

   3 reviews

   Dined 7 days ago

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   Food was good but part of my main dish was cold. My waiter was a little slow but he was handling two different sections. The manager did ask how was our dinner but I didn’t feel like going into the issues above because by this time we were done eating. I prefer the Huntington Valley location. Never had any issues there. I would give this location another try because in the past I had a much better experience. Even had my bridal shower here 8 years ago and everyone enjoyed themselves.
   

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4. J

   Jeannine

   Philadelphia

   21 reviews

   4.0

   21 reviews

   Dined on December 17, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   It’s a brewery so beer forward and tasty! My company had a mojito and wasn’t impressed. Fish and chips were excellent and happy hours apps were prepared and seasoned well
   

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5. L

   Laura

   Philadelphia

   5 reviews

   4.0

   5 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 4

   Food was delicious! Service slow but everyone working there was nice!
   

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6. S

   Steven

   Philadelphia

   10 reviews

   4.0

   10 reviews

   Dined on December 15, 2024

   1. Overall 4
   2. Food 3
   3. Service 3
   4. Ambience 4

   The overall experience was very enjoyable. The main issue was with the kitchen. The ran out of pasta and took a long time to prepare the food. Manager came over and acknowledged the issue and was very grateful or very with providing some resolution. All staff members were very nice and pleasant to interact with.
   

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7. R

   Reginald

   Philadelphia

   6 reviews

   4.0

   6 reviews

   Dined on December 12, 2024

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 3

   Great service and food was tasteful. I would recommend this location to anyone.
   

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8. R

   Rebecca

   Philadelphia

   1 review

   3.0

   1 review

   Dined on December 11, 2024

   1. Overall 3
   2. Food 4
   3. Service 1
   4. Ambience 5

   My only complaint is that we waited over 30 minutes for a server to approach us at our table. It was not crowded, they just sat us and forgot about us. When I asked a server for help, they said they would find our server but then it was still another 10 minutes before anyone came over. Otherwise everything was fine but service was lacking.
   

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9. V

   Vivian

   Philadelphia

   30 reviews

   4.0

   30 reviews

   Dined on December 11, 2024

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Good food. Prices were reasonable. Had a great Birthday celebration
   

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10. C

    Christine

    VIP

    Philadelphia

    15 reviews

    3.0

    15 reviews

    Dined on December 10, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 3

    Haven't been to Ironhill since before Covid. The menu is now limited with less choices. The food came out was not hot. My friends pork was undercooked and was reheated in the microwave and reserved on a small salad plate with his potatoes. The booth was quite uncomfortable. recommend getting a table if you can. The music was a bit loud, but you could still carry a conversation
    

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