Humuhumunukunukuāpuaʻa

Review summary

1. J

   Jennifer

   VIP

   San Francisco

   12 reviews

   2.0

   12 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Humu is not what it used to be… been going there for two decades. Was disappointing :(
   

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2. S

   Sarah

   VIP

   Philadelphia

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 2

   Grand wailea tries to nickel and dime you for everything without providing a solid experience. They wanted $35 per person for you to get a table closer to the water. We declined and they tried to sit us in the bar for dinner with basically a coffee table for our meal. The dining room was empty. We noticed most diners came for appetizers or ordered entrees only due to the steep prices. I’m fine with paying for expensive meals but usually the food and service and experience make it worthwhile. Food was ok at best, nothing special about service. Such shame because this restaurant used to be the fine dining experience you planned for a now it’s just an overpriced average restaurant. Better off walking to another nearby hotel and eating there.
   

   HumuhumunukunukuāpuaʻaResponded 1 day ago

   Dear Sarah, Thank you for dining with us recently. It is disappointing that your experience fell short of expectations. Your input regarding our menu and the service you received will be shared with our internal team for further consideration. It was a pleasure having you here, and we hope to have another opportunity to change your perceptions in the future.
   

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3. J

   Joanna

   VIP

   Salt Lake City

   2 reviews

   2.0

   2 reviews

   Dined 3 days ago

   1. Overall 2
   2. Food 3
   3. Service 4
   4. Ambience 4

   Arrived and first thing Valet was rise and had an attitude. The resort feels run down, outdated, feels like you’re at Disney World. The service at the restaurant was good, excellent server and beautiful view, but the prices were unbelievably outrageous for the food. The food was just average. I assume that’s one reason they don’t share the prices on their website menu. Some guy in the lobby was acting erratically, seemed to definitely be under the influence of something more than alcohol, and was waving hand signals to us as he walked by, which left our youngest feeling pretty uneasy. Took about a half an hour wait to get our car back from valet on the way out. Would not go back, do not recommend.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Joanna, We're truly sorry that your experience with us did not meet your expectations or our usual standards on this occasion. While we aim to provide a welcoming and well-maintained environment, we regret any disappointment. Your insights are appreciated, and we'll address these matters with our team as we continually assess opportunities for improvement, particularly regarding value and menu transparency. It was a pleasure having you here, and we hope to have another chance to change your perceptions in the future.
   

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4. S

   Sascha

   VIP

   Cologne

   5 reviews

   5.0

   5 reviews

   Dined 4 days ago

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great food, although pricey, and a wonderful waiter, Kaiwi, made this a special night. Thanks Iwi, we wish you all the best!!!
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Sascha, Thank you for sharing your positive review with us. We're pleased that you enjoyed our culinary offerings, and it's also terrific that Kaiwi made an excellent impression on you. Rest assured, we will be sure to share your kind words with our team members. It was a pleasure having you here, and we hope you'll consider returning for another unforgettable dining experience very soon.
   

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5. D

   David

   San Francisco

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   I made an error when I made the reservation by selecting a different night. The staff was gracious and accommodating and, even though the restaurant was busy, they were able to quickly accommodate our large party.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear David, Thank you for sharing your review with us. We are pleased that our team could accommodate your party despite the bustling atmosphere. Your kind remarks regarding their service mean so much to us, and we look forward to welcoming you back in the future for an even better dining experience in the future.
   

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6. B

   Bryan

   Los Angeles

   2 reviews

   5.0

   2 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The vibe is so legit. You definitely feel like you’re in Hawaii.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Bryan, We are pleased that you enjoyed our unique atmosphere and truly appreciate your outstanding review. It was our pleasure to welcome you here, and we hope you enjoyed all we have to offer during your time with us. Your kind words are greatly appreciated, and we hope you'll consider returning for another memorable dining experience in the future.
   

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7. V

   Vitus

   Seattle

   5 reviews

   5.0

   5 reviews

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Humuhumunukunumuapua'a (I hope autocorrect remembers this so I won't have to type it again) was a very lovely place to eat. The open air ambience and cuisine were both exactly what we hoped for. Our server, Michael, was incredibly helpful in guiding our selections and we were both very happy with the quality and presentation of the food.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Vitus, We are pleased that you enjoyed our unique ambiance and that our culinary offerings met your expectations. Michael's attentive guidance in curating your selections reflects our commitment to creating memorable dining experiences, and your kind acknowledgment is greatly appreciated. It was a pleasure having you here, and we hope you'll consider joining us again very soon.
   

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8. C

   Charles

   Vancouver

   1 review

   5.0

   1 review

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food. Amazing ambience. Great service. Fantastic evening out for the family.
   

   HumuhumunukunukuāpuaʻaResponded 2 days ago

   Dear Charles, Thank you for sharing your review with us. It brings us joy that you and your family enjoyed such a memorable evening with us. It was truly our pleasure to host you, and we hope you'll consider returning for what is sure to be another outstanding dining experience in the future.
   

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9. D

   Dawn

   Hawaii

   2 reviews

   1.0

   2 reviews

   Dined 7 days ago

   1. Overall 1
   2. Food 1
   3. Service 4
   4. Ambience 4

   Everything we ordered had way too much sauce. The salad had excess amount of dressing making it soggy, the prawns were also dripping in some bizarre sauce. The place is nice but the food was not as expected.
   

   HumuhumunukunukuāpuaʻaResponded 5 days ago

   Dear Dawn, Thank you for taking the time to leave us your feedback. We are sincerely sorry to hear about any disappointment in our culinary offerings and we will be sure to discuss your comments internally. Please consider giving us another chance to impress you in the future; we're confident that we can change your perceptions.
   

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10. C

    Christina

    VIP

    New York City

    1 review

    3.0

    1 review

    Dined on December 17, 2024

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 5

    This is a beautiful place. Can’t beat the views. However, the food that we ordered did not live up to the price. A $12 beer? And an $80 filet? Should be the best beer and filet I’ve ever had however, it was not tender and I’ve had much better filet at a better price point. If you want the experience/ambiance then this is the place.
    

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    HumuhumunukunukuāpuaʻaResponded 6 days ago

    Aloha Christina, Although we are delighted to know you enjoyed our beautiful views, we are disappointed that our culinary offerings did not meet your expectations. Your comments will be shared with our culinary staff, and we hope you will consider returning in the future.
    

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