Humuhumunukunukuāpuaʻa

Review summary

1. C

   Cristina

   Seattle

   2 reviews

   5.0

   2 reviews

   Dined today

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Wonderful food, service and view! Thank you for making our honeymoon memorable! Worth every penny!
   

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2. S

   Sean

   VIP

   Nashville

   2 reviews

   1.0

   2 reviews

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 2

   We went for the Christmas Brunch. For $175 per person I expected much more. The quality of food was poor and most items had been sitting for a long time and not fresh. I almost never right a poor review but I would not return even if it was half the price. There are too many other options on the island that have great food and service.
   

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3. L

   Leigh

   San Francisco

   1 review

   3.0

   1 review

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Went understanding it is expensive but felt very poor value for money. Staff courteous but “not on the job”…. Dessert offerings (two tables located distant from each other) very limited and did not include basics such as fruit salad and whipping cream. Similarly the food locations were also distant from each other. I understand it is a temporary location while a Reno is going on but it is def. not an experience I (or our guests) would recommend.
   

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4. D

   Dania

   VIP

   Indiana

   5 reviews

   2.0

   5 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 2

   Christmas Day Brunch not good this year. Food was sitting outside in heat. Not many options. Overpriced.
   

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5. A

   Alan

   Washington DC

   2 reviews

   2.0

   2 reviews

   Dined 1 day ago

   1. Overall 2
   2. Food 2
   3. Service 2
   4. Ambience 3

   Our family attended the Christmas brunch. The experience was similar to a cruise ship. The food quality was very average and the service was very limited - saying it nicely.
   

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6. A

   Alicia

   San Francisco

   1 review

   1.0

   1 review

   Dined 1 day ago

   1. Overall 1
   2. Food 1
   3. Service 5
   4. Ambience 1

   They held this in. Filthy banquet room, no ovean views - total rip off.
   

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7. C

   Carla

   Las Vegas

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent! Loved the ambience. Food was incredible
   

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8. N

   Nina

   Hawaii

   2 reviews

   5.0

   2 reviews

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Had an incredible experience for Christmas Eve. The wait staff made us feel like we were the only ones in the restaurant. Different staff stopped by to check on us and even asked if we liked the bottle of wine, then gave us some insight. Very attentive. Our server was Stephanie and she chatted with us like we were friends. Amazing time!
   

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9. J

   Jennifer

   San Francisco

   12 reviews

   2.0

   12 reviews

   Dined 2 days ago

   1. Overall 2
   2. Food 3
   3. Service 3
   4. Ambience 3

   Humu is not what it used to be… been going there for two decades. Was disappointing :(
   

   HumuhumunukunukuāpuaʻaResponded today

   Dear Jennifer, We appreciate your feedback, and we are sorry to hear you were disappointed with your dining experience. If there are any specific concerns we can address, please let us know. We hope to have the pleasure of serving you again in the future.
   

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10. S

    Sarah

    VIP

    Philadelphia

    2 reviews

    2.0

    2 reviews

    Dined 4 days ago

    1. Overall 2
    2. Food 2
    3. Service 3
    4. Ambience 2

    Grand wailea tries to nickel and dime you for everything without providing a solid experience. They wanted $35 per person for you to get a table closer to the water. We declined and they tried to sit us in the bar for dinner with basically a coffee table for our meal. The dining room was empty. We noticed most diners came for appetizers or ordered entrees only due to the steep prices. I’m fine with paying for expensive meals but usually the food and service and experience make it worthwhile. Food was ok at best, nothing special about service. Such shame because this restaurant used to be the fine dining experience you planned for a now it’s just an overpriced average restaurant. Better off walking to another nearby hotel and eating there.
    

    HumuhumunukunukuāpuaʻaResponded 2 days ago

    Dear Sarah, Thank you for dining with us recently. It is disappointing that your experience fell short of expectations. Your input regarding our menu and the service you received will be shared with our internal team for further consideration. It was a pleasure having you here, and we hope to have another opportunity to change your perceptions in the future.
    

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