Houlihan's - Ramsey

Review summary

1. D

   Debbie VIP

   New York City83 reviews

   4.0

   Dined 4 days ago

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   The food was very good and the waitstaff is excellent, but we were surprised how empty the restaurant was and how worn and spotted the silverware looks.
   

   Is this helpful?

2. R

   Robert

   New York City4 reviews

   5.0

   Dined on February 21, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Ordered the strip steak which was cooked perfectly. Overall, Houlihan's is a great value and wonderful experience, especially for families and friends.
   

   Houlihan's - RamseyResponded on February 24, 2025

   Hello Robert, Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

3. J

   Jackline

   New York City16 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great service and great food, a combination rare nowadays. The waitress was genuinely nice and the food was really delicious. If anything was less than perfect, I would have to say that the dessert was not great
   

   Houlihan's - RamseyResponded on February 27, 2025

   Thanks for the review, Jackline! We're thrilled to hear that you enjoyed the food and service at Houlihan's. We're always striving to create a memorable dining experience for our guests, and it sounds like we hit the mark for you. We're sorry to hear that the dessert didn't meet your expectations. Your feedback is invaluable to us and we'll certainly take it into consideration. We hope to see you again soon for another delightful meal! Keith Miller, Regional Director of Operations
   

   Is this helpful?

4. a

   audra VIP

   New York City22 reviews

   4.0

   Dined on February 8, 2025

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 3

   Waitress was not very friendly and never really us any time we go there but overall we really like Houlihan’s and the manager is super nice
   

   Is this helpful?

5. LF

   LFalk

   New Jersey203 reviews

   5.0

   Dined on January 6, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great dinner at Houlihans! Thanks
   

   Houlihan's - RamseyResponded on January 7, 2025

   Thanks for the review, LFalk! We're thrilled to hear that you had a great dinner at Houlihans. Your kind words truly mean a lot to us. We're committed to providing top-notch food and service and we're glad to know we hit the mark for you. We look forward to serving you again soon!
   

   Is this helpful?

6. D

   Diane VIP

   New York City2 reviews

   5.0

   Dined on January 3, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Burgers were the best! All day fix for $24.99!is a great deal… you get a choice of your app, entree and dessert! Jillian was amazing… attentive, sweet, friendly and efficient… loved her!!
   

   Houlihan's - RamseyResponded on January 4, 2025

   Thank you for stopping in! We are so thrilled to hear you had a wonderful time with us. Hope to see you again soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

7. D

   Don

   New York City1 review

   5.0

   Dined on January 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   One of our favorites. The staff, the food, the ambiance etc make for a comfortable dinner night out. Never had a bad experience. Management should be commended. Very well run. Thank you Houlihan staff!
   

   Houlihan's - RamseyResponded on January 4, 2025

   Thank you for sharing your experience with us. We really appreciate it when guests leave us their feedback. I will be sure to share your review with our entire team. We hope to see you again real soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

8. k

   kathy

   New Jersey1 review

   5.0

   Dined on December 31, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Our server was lovely and the staff friendly. Family friendly and the food was very good
   

   Houlihan's - RamseyResponded on January 4, 2025

   Thanks for visiting us, Kathy! We're thrilled to hear that you enjoyed your experience. It's great to know that our staff was friendly and you appreciated their service. We're also glad that you enjoyed our family-friendly atmosphere and the food. We strive to provide our guests with a memorable dining experience and your feedback lets us know we're on the right track. We hope to see you again soon! Keith Miller, Regional Director of Operations
   

   Is this helpful?

9. OT

   OpenTable Diner VIP

   New York City4 reviews

   5.0

   Dined on November 9, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   Great restaurant although appetizer (Buffalo wings) did not meet standards with regards to quality of chicken (smaller sized portion of wings)
   

   • 
   • 

   Houlihan's - RamseyResponded on November 11, 2024

   Hi, thank you for taking the time to provide us with a review of your experience. We apologize that the appetizers did not meet you expectations. Please reach out if you would like to review more of the details of your visit with me personally, Keith Miller, Regional Director of Operations
   

   Is this helpful?

10. NA

    NoreenA VIP

    New York City1 review

    3.0

    Dined on October 25, 2024

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 4

    Food was very good. However, everything was very SLOW. Took a very long time for the food to come out- we were there for a solid 2 hours. Took 1.5 hours from ordering til we received our food. Then they said all their computers froze, so when we tried to pay with a credit card they said we would need to wait til the computers were back up. Fortunately we had cash so we could get out of there!
    

    Houlihan's - RamseyResponded on October 28, 2024

    Hi NoreenA, Thank you for taking the time to share your experience at Houlihan's. We're thrilled to hear that you enjoyed our food and found it to be very good. However, we're sorry to hear about the long wait time you experienced as well as the issues with the computers. We strive to provide our guests with efficient service and we're sorry to have fallen short in this instance. I can assure you that we will be looking in to what happened to ensure nothing like this happens again in the future. We hope to have the opportunity to serve you again soon. Keith Miller, Regional Director of Operations.
    

    Is this helpful?